Soundaram has been looking out for my wife for nearly 4 years now. She's very attentive, kind and caring. In my opinion she's doing a better job than some doctors. She would ask so many questions and spend so much time with the client. She's doing a very good job. The caregivers they sent out have nearly been here for 3 years now. I find it good for us and they're like family to us. We have one caregiver working from Monday through Friday, 12 hours a day. We have another one working from Friday through Saturday. She's the one who had been with us for 3 years. They have a care plan for my wife. My wife can't walk. They help her with her meals and personal care.
I looked them up and Soundaram called me back. She was the only one that called me back. I just like the feel of her over the phone. Sometimes you can gauge people how they respond to your questions and that was the reason why picked them. I spoke with a couple of others. Even though Personal Care Aide Plus price is a little bit higher but because she has a male aide, that was one of my criteria.
My interaction with them is over the telephone. The aid is for my uncle and I just see over my uncle's care. As far as dealing with them over the phone, I never had any problems with them. I met my uncle's aide and he was very courteous. He dressed well. My uncle seems to be happy. My uncle is not an easy person to get along with. Soundaram is very nice and she answered all my questions. So far, dealing with companies in healthcare, they're not very courteous and they seem to respond like they don't care but my dealings with Personal Care Aide are otherwise. They're very courteous and they seem to care. I have not had any problems with them.
My uncle's aide does all the errands for him. He also helps him with personal care and takes him to his doctors appointments. I think originally he was not into the companionship but I think it helps him shape his mind sometimes. He's always been alone and always been a loner. He was calling me twice a day, every single day for the longest time. Now, he's leaving me alone and now 3 or 4 days gone by and I did not hear from him. They must have been doing something right in accompanying him.
Personal Care Aide Plus is an in-home care provider serving Ridgewood, NY and the surrounding area. Personal Care Aide Plus offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.