Right at Home of Wake County

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Reviews of Right at Home of Wake County


based on 15 Reviews

Bruce Penwell February 03, 2016

I am a past client of this provider

Phone calls to you were always promptly answered and given attention.



Eleanor18 January 30, 2016

I am a current client of this provider

I have Right at Home with me. Their rates are not as wgood as some, but they were able to give me somebody from my neighborhood who could cook. The ethics of Right at Home are about the same as everybody's. They are very friendly. They gave me a loaf of bread for Christmas, and all sorts of nice things. They found me two different people, they always have my convenience in mind when it comes to scheduling people to come, and so on.



Theresa Ascenzo January 29, 2016

I am a current client of this provider

She is a good person to be with. She does what I want to be done. She is on time in the morning. Takes me shopping and to doctors appointments. Nice to have someone to talk with.



Reviewer27 December 31, 2015

I am a current client of this provider

RAH staff are kind and caring. Service is adequate for our needs and executed well.



Ed41 October 28, 2015

I am a past client of this provider

We had quite a positive experience with Right at Home. The care was excellent. I hired them basically for transportation, shopping for food, and light housekeeping because my brother had been basically incapacitated for the last 10 years. He had a heart disease, and we had a very good experience; the lady was wonderful. They billed on a credit card and were very consistent with the services that they provided for my requests. Everything worked smoothly and the coordinator was extremely helpful.



Conscientious Son August 31, 2015

I interviewed this provider

I'm very sorry to say that we had a difficult experience with the mgmt of Right At Home. Our caregiver was wonderful, but when she was going to be away, we weren't notified that there would be a change in caregivers. The "fill in" caregivers weren't making sure my dad took his medications or changing his bandages after a recent injury. They also didn't keep the kitchen and bathroom clean. Upon discussing this with upper management in a professional manner, they discontinued their services immediately with out giving us a chance to find new caregivers.

Provider Response

At Right at Home of Wake County, our goal is to improve the quality of life for those we serve. We pride ourselves on the impeccable service we strive to provide each of our valued clients and our highly trained caregivers. We build custom care plans with the families of our clients and work closely with the families to notify of any change in condition or alterations in the custom care plan to best fit your loved one. If any of our clients or their loved ones feel we are not exceeding expectations in care, we welcome them to contact us so that we can correct any issues that may have arisen.

We are glad that you enjoyed the attentive care from our caregivers. In the rare event that a caregiver falls ill or is unable to make it to a client’s home when scheduled, we do our best to arrange for a capable caregiver to arrive in a reasonable time to assure that your loved ones are cared for. The safety of your loved one is our top priority. Right at Home is your trusted home care provider in Wake County and the surrounding areas.



Caring105593950 May 17, 2015

I am a current client of this provider

I talked with the people at Right at Home, and I was very impressed with them. The care and services are excellent, and the caregiver is wonderful. They're very efficient; I have no problem. We've been using them for four weeks now.



bethecs June 02, 2013

I am a current client of this provider

I called this service at 6:15 of a holiday weekend needing someone to cover nights with a very sick mother. I got the owner and he had a wonderful woman "Barbara" at our home within 2 hours. She spent three nights watching and taking care of my Mom during the nights. They were also able to get two other caregivers to cover the rest of that weekend. They came through with great people on very short notice. Would recommend them 100%. Fantastic staff and caregivers.....



Michelle19 May 29, 2013

I am a current client of this provider

Great job! Thanks for everything!



Mary68065250 May 25, 2013

I am a current client of this provider

The service from veronica has been fantastic. A++!!


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From Right at Home of Wake County


Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

Features of Right at Home of Wake County


Rates

  • Rate for hourly care: Call for Rates

Business Address

  • 2500 Blue Ridge Road, Suite 312
    Raleigh, NC 27607

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