Reviews of Home Instead Senior Care - Portsmouth, NH
Maryjane5 November 27, 2015
I am a current client of this provider
My mother has home care persons come in from Home Instead Senior Care. We called one day, and they were there the next day. She has two caregivers that come in every day from 11 a.m. to 2 p.m. She has one lady come in on Mondays, Wednesdays, and Fridays; another one comes in on Tuesdays, Thursdays, and Saturdays. They do a few housekeeping chores. They help with my mother?s exercises and take her for a walk. Mom says they?re very friendly. She feels guilty because she thinks she has to entertain them, and I keep telling her that they?re there to entertain her.
Caring108971350 July 31, 2015
I am a current client of this provider
My mother-in-law has someone from Home Instead that comes in a couple of days or whenever needed. The one that she's had, she was very pleased with. They are very good with her. She is happy with them, so far. They are excellent. If you need extra help, they oblige. I can't say anything negative about them.
SolAmor June 06, 2013
Our interactions with the team at Home Instead have been very positive. Everyone advocates for hospice care and everyone has been excellent in communicating with us on all levels. We continue to refer our patients to Home Instead.
Professional Geriatric Care Manager -- Seacoast Senior Resources August 23, 2011
I interviewed this provider
I have a number of clients using Home Instead Senior Care, and both they and I have been pleased with them. Among the pros:
-Communication is outstanding. There's an easy flow of information back and forth. They listen well when I describe a client and make a real attempt to make a good match of caregiver to client. In one instance, I had a difficult client who was used to things being done exactly as he wanted, and the owner accompanied me to a meeting with him, so she'd understand exactly what he was looking for in a caregiver for his wife. They also do what they say "“ and they do it in a timely manner.
-They offer escorts to doctor appointments and the escorts are willing and able to take careful notes, so I don't always have to be there.
-They also offer companion care and PCAs who also do housekeeping (clients are really looking for one person to fill both roles).
-They're the only home care agency I know of that offers internal Alzheimer's training, and the program is mandatory for all caregivers. They're also planning to enhance the training course in September 2011.
-Their replacement availability is usually good.
I really haven't seen any cons. They don't yet have a live-in caregiver program off the ground, but they're working on it.
From Home Instead Senior Care - Portsmouth, NH
Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.
Home Instead Senior Care - Caregiver Skills
Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.
Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.
Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.
Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.
Features of Home Instead Senior Care - Portsmouth, NH
- Full-service agency. (We directly employ the caregivers we work with.)
- Agency extra: Each Home Instead Senior Care® franchise office is independently owned and operated.
Range of services
- Companion care
- Range of services extra: hospice support, Alzheimer's and other dementias care, chronic conditions
- We interview every team member in person
- We check references
- We check driving records
- We confirm legal U.S. residency
- We require drug screenings
- Staff members receive ongoing/continuing training
- Family Communication
- Transition Issues
- Memory Care
- Training areas extra: the aging process, how to keep the client and CAREGiver℠ safe, building relationships, Alzheimer's or other dementias care
- We handle payroll, benefits, and taxes for our caregivers
- Our business is bonded and insured
10 Vaughan Mall, Suite 209 / Second Floor
Portsmouth, NH 03801
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