BrightStar Care Plano, TX

BrightStar Care has always met my needs. BrightStar Care has enabled me to do what I want to do. I've only used them for a limited time. So far they have helped me get out of bed.

BrightStar Care is responsive. BrightStar Care allows me to go out and work while my husband is well-taken care of.

I don't feel comfortable comparing BrightStar Care to other companies, but the caregiver that they sent does not have the qualifications that they told us they would have. I would like BrightStar Care's employees to be better trained with patients with my loved one's condition and have better behavior in the workplace.

I was very impressed with this company. I had two other agencies in my home prior to bringing in Brightstar. One thing that really stood out about Brightstar was their customer service. My mother is very pick, and was constantly going through caregivers. Even once getting Brightstar in the home we went through several caregivers before finding the perfect fit. The difference with Brightstar was the fact the owner and the administrator came out on several occasions, so they get to know mom better. They actually invested in finding out more about her so they could find the perfect match. This alone meant the world to me, but they did actually find a great caregiver for mom who worked with her for two years.