Reviews of Home Instead Senior Care - Phoenix, AZ
Reviewer120539850 February 29, 2016
I am a current client of this provider
We hired Home Instead Senior Care Phoenix. When some places wanted more hours, Home Instead Senior Care Phoenix has a two-hour minimum, so this agency would work out for me better. The caregiver is wonderful. She is on time and does anything that I ask her. She is very friendly. She helps me run errands.
Laura47 November 21, 2014
I am a current client of this provider
I have caregivers from Home Instead Senior Care come in occasionally, and they have been very cooperative because I don't use them on a regular basis. However, this has caused me to have one kind of a drawback, and that is I get different caregivers. If I can afford it, I would like to have a regular schedule like every couple of weeks or something like that and have the same caregiver. All of the caregivers just really have done an excellent job. I have them drive me to doctors' appointments that are 50 miles away, and sometimes they do some house cleaning or cook a meal for me. Like I said, I get different caregivers and they have different personalities and different things that they are better at; some are better at things than others, but generally I get very good care with what I need.
From Home Instead Senior Care - Phoenix, AZ
Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.
Home Instead Senior Care - Caregiver Skills
Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.
Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.
Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.
Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.
Features of Home Instead Senior Care - Phoenix, AZ
- Full-service agency. (We directly employ the caregivers we work with.)
- Agency extra: Each Home Instead Senior Care® franchise office is independently owned and operated.
Range of services
- Companion care
- Range of services extra: hospice support, Alzheimer's and other dementias care, chronic conditions
- We interview every team member in person
- We check references
- We check driving records
- We confirm legal U.S. residency
- We require drug screenings
- Staff members receive ongoing/continuing training
- Family Communication
- Transition Issues
- Memory Care
- Training areas extra: the aging process, how to keep the client and CAREGiver℠ safe, building relationships, Alzheimer's or other dementias care
- We handle payroll, benefits, and taxes for our caregivers
- Our business is bonded and insured
2412 W. Greenway Rd., Suite B
Phoenix, AZ 85023
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