Home Instead - Cleveland - Parma
12000 Snow Rd, Parma, OH 44130
(800) 558-0653
Verified Partner
4.85
(54 reviews)
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Reviews of Home Instead - Cleveland - Parma in Parma, Ohio
Paula, former daughter-in-law
5
|
November 2, 2023
Erika, her caregiver, was outstanding in that she was very caring and responsive, had a personable and easygoing approach, was hard-working and dependable, and made suggestions that were very helpful and appropriate. She helped her successfully transition from Rehab to Assisted Living. The agency was responsive to her needs and desired changes.
Christine
5
|
August 29, 2023
Valeria from Home Instead did a very good job. She just started today. I just got out of a nursing home last night, so she came right away today. She did very good. She got a lot accomplished in the time allowed to her. She fixed breakfast for me, washed my floors, and fixed my bed. I will be using them every day for about ten to fifteen days.
Jane
5
|
August 28, 2023
My caregivers are Gloria and Laura from Home Instead. I've been using them for two years now, five days a week. The service is very good and they just do everything that needs to be done. They're very good helpers. They help me with everything. They get my meds, they make my supper, they scrub the floors in the kitchen and the bathroom, they change the bed and do the washing, and they vacuum. They do everything that I can't do.
Carlisle
4
|
August 28, 2023
I've been using Home Instead for five years now. The service has been fine. It provides cooking, housekeeping, shopping, errands, and things of that nature. Everything has been excellent. I'm using them three times a week. Scheduling has been good. I have not had a problem with access to anyone even if someone is off for some reason. I haven't had any difficulties getting someone rescheduled in the event that someone cannot make the appointment. That would be the only thing I would be concerned about. Everything has been totally satisfactory to me at this point. Carrie, the individual who has been coming here, has been excellent and has been coming here for a long time. I've been totally satisfied. The care has been excellent. I have no complaint.
Willie
5
|
August 15, 2023
I'm using Home Instead. The hospital set it up for transportation to get me to and from the doctor. The caregiver waits at the doctors until I was done, that was all, and then take me back home. It's convenient as far as getting to my procedure.
Mary
5
|
August 13, 2023
I have had Carrie from Home Instead for six years now, twice a week. I like their service because she has always been very faithful and very good to me. She takes me to my doctor visits and she also helps me with some light housekeeping. She has a very nice personality, never gets angry, and is always very kind.
VirginiaT
5
|
August 13, 2023
I have an aide that comes once a week from Home Instead. I've been using them for six years now, once a week. What I like about their service is that I don't have to tell the caregiver what to do by now because she already knows what I need done. She goes about doing it and she's very helpful. She's always asked me if there's anything extra I need or anything I need done because I just went through four surgeries. She helped me a lot recuperating from that because there's a lot of things I couldn't do in my apartment. She came and did it for me. There are certain things I want to do or get and I can't reach or I can't get to, she takes care of it for me. She helps with my pet care. She helps with my care. When I was recuperating from those surgeries, I couldn't do any bending over or reaching for things and that was a big help because she would come in and she would put everything within my reach. She is very prompt. She is here at exactly 9:00 in the morning, every Friday. She shows up ready to work. She's the best aide that I've had in my life so far. Pam is all about her job. She's always very caring and very giving. She's awesome. I've never had any problem with them. I call Home Instead and they're very prompt, they take care of what I need taken care of, and I've never had any problem with them at all.
Victoria
4
|
August 12, 2023
I've been a client and receiving home care through Home Instead for six years now. My caregiver, Dawn, comes twice a week and has been with me for five years. They always take a lot of care in matching me with the right caregiver, so it's a good match for both of us. She does help me with hygiene, some housekeeping chores, and laundry. My husband is also disabled slightly. My husband had some health problems a couple of years ago and I needed a caregiver for overnight and so I called their office to set one up and Betty answered the phone and I explained to her what I needed. She said my husband would have to come down and meet with somebody at the office before she could approve an aide coming up for an overnight shift because he would be the client. Technically, I'm already a client. He just had a detached retina and she wanted the poor guy to come down right away and interview with someone and be assessed and he can't do that. Betty was very hostile about it. My caregiver does my showering. She doesn't do anything like that for my husband. I trust her with anything. When my husband had some serious health problems, she cooked food for him and made extra for us as well. My parents were having some health emergencies as well and Dawn picked up a shift with them to help them because she knew that it hurt my heart that they had to get care and they couldn't find a good caregiver. In order to care for me, she cared for my parents. She defines what a caregiver should be. Everyone should be modeled after Dawn. I cannot say enough good things about her.
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Services and Amenities of Home Instead - Cleveland - Parma in Parma, Ohio
Agency Type
- Full Service Agency
- Agency Extra: Each Home Instead franchise office is independently owned and operated.
Range of services
- Companion Care
- Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
About Home Instead - Cleveland - Parma in Parma, Ohio
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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