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Home Instead - Cleveland - Parma

12000 Snow Rd, Parma, OH 44130

(800) 558-0653

Verified Partner

4.85

(54 reviews)

Offers Home Care
Top rated on Caring.com

2018, 2019, 2024

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Reviews of Home Instead - Cleveland - Parma in Parma, Ohio

4.85

(54 reviews)

    Top rated on Caring.com

    2018, 2019, 2024

    Paula, former daughter-in-law

    5

    November 2, 2023

    I am a past client of this provider

    Erika, her caregiver, was outstanding in that she was very caring and responsive, had a personable and easygoing approach, was hard-working and dependable, and made suggestions that were very helpful and appropriate. She helped her successfully transition from Rehab to Assisted Living. The agency was responsive to her needs and desired changes.

    Christine

    5

    August 29, 2023

    I am a current client of this provider

    Valeria from Home Instead did a very good job. She just started today. I just got out of a nursing home last night, so she came right away today. She did very good. She got a lot accomplished in the time allowed to her. She fixed breakfast for me, washed my floors, and fixed my bed. I will be using them every day for about ten to fifteen days.

    Jane

    5

    August 28, 2023

    I am a current client of this provider

    My caregivers are Gloria and Laura from Home Instead. I've been using them for two years now, five days a week. The service is very good and they just do everything that needs to be done. They're very good helpers. They help me with everything. They get my meds, they make my supper, they scrub the floors in the kitchen and the bathroom, they change the bed and do the washing, and they vacuum. They do everything that I can't do.

    Carlisle

    4

    August 28, 2023

    I am a current client of this provider

    I've been using Home Instead for five years now. The service has been fine. It provides cooking, housekeeping, shopping, errands, and things of that nature. Everything has been excellent. I'm using them three times a week. Scheduling has been good. I have not had a problem with access to anyone even if someone is off for some reason. I haven't had any difficulties getting someone rescheduled in the event that someone cannot make the appointment. That would be the only thing I would be concerned about. Everything has been totally satisfactory to me at this point. Carrie, the individual who has been coming here, has been excellent and has been coming here for a long time. I've been totally satisfied. The care has been excellent. I have no complaint.

    Willie

    5

    August 15, 2023

    I am a current client of this provider

    I'm using Home Instead. The hospital set it up for transportation to get me to and from the doctor. The caregiver waits at the doctors until I was done, that was all, and then take me back home. It's convenient as far as getting to my procedure.

    Mary

    5

    August 13, 2023

    I am a current client of this provider

    I have had Carrie from Home Instead for six years now, twice a week. I like their service because she has always been very faithful and very good to me. She takes me to my doctor visits and she also helps me with some light housekeeping. She has a very nice personality, never gets angry, and is always very kind.

    VirginiaT

    5

    August 13, 2023

    I am a current client of this provider

    I have an aide that comes once a week from Home Instead. I've been using them for six years now, once a week. What I like about their service is that I don't have to tell the caregiver what to do by now because she already knows what I need done. She goes about doing it and she's very helpful. She's always asked me if there's anything extra I need or anything I need done because I just went through four surgeries. She helped me a lot recuperating from that because there's a lot of things I couldn't do in my apartment. She came and did it for me. There are certain things I want to do or get and I can't reach or I can't get to, she takes care of it for me. She helps with my pet care. She helps with my care. When I was recuperating from those surgeries, I couldn't do any bending over or reaching for things and that was a big help because she would come in and she would put everything within my reach. She is very prompt. She is here at exactly 9:00 in the morning, every Friday. She shows up ready to work. She's the best aide that I've had in my life so far. Pam is all about her job. She's always very caring and very giving. She's awesome. I've never had any problem with them. I call Home Instead and they're very prompt, they take care of what I need taken care of, and I've never had any problem with them at all.

    Victoria

    4

    August 12, 2023

    I am a current client of this provider

    I've been a client and receiving home care through Home Instead for six years now. My caregiver, Dawn, comes twice a week and has been with me for five years. They always take a lot of care in matching me with the right caregiver, so it's a good match for both of us. She does help me with hygiene, some housekeeping chores, and laundry. My husband is also disabled slightly. My husband had some health problems a couple of years ago and I needed a caregiver for overnight and so I called their office to set one up and Betty answered the phone and I explained to her what I needed. She said my husband would have to come down and meet with somebody at the office before she could approve an aide coming up for an overnight shift because he would be the client. Technically, I'm already a client. He just had a detached retina and she wanted the poor guy to come down right away and interview with someone and be assessed and he can't do that. Betty was very hostile about it. My caregiver does my showering. She doesn't do anything like that for my husband. I trust her with anything. When my husband had some serious health problems, she cooked food for him and made extra for us as well. My parents were having some health emergencies as well and Dawn picked up a shift with them to help them because she knew that it hurt my heart that they had to get care and they couldn't find a good caregiver. In order to care for me, she cared for my parents. She defines what a caregiver should be. Everyone should be modeled after Dawn. I cannot say enough good things about her.

    Cindy

    5

    August 10, 2023

    I am a current client of this provider

    5 Stars for the Caregivers! We've been a client of Home Instead for four years now. We really love the caregivers we have found through them. We have one caregiver that works three days a week, so it's an eight-hour shift of preparing meals, help with getting dressed, and companionship. Then we have one caregiver that stays overnight two nights a week. Everything is involved with helping, like if my mom wakes up or is frightened or needs help with the bathroom. It's all personal attention and the needs that go with that. My mom considers Maria a friend and that she's very caring. She's very sweet to my mom. She's very patient. She treats her like I think she would treat her own mom and she's always on time. She never complains. Pretty much the best you could hope for. Cathy is the second caregiver and I would say the same thing about her, very caring, and very patient. My mom has some dementia, so some nights are more difficult and Cathy is a real pro. She looks for special ways to bring special gifts or special movies or things that my mom would enjoy. I can't say anything negative. They're both stars in my mind. It's a hard job and they do it well. I think they're great. We usually initiate any communications with the office about schedule changes or things like that, but they do a good job.

    Clara

    5

    August 10, 2023

    I am a current client of this provider

    I started with Home Instead over a year ago. When I started out, it was about three times out of the week, but then I cut back because it wasn't necessary for me to have all that service. Then I went down to two days, every Monday and Tuesday, because I'm getting real healthy. My problem is that I was told not to drive to get to any doctor's appointments without help or to the grocery store and all of that. The service they've been providing me was mostly going to doctor's appointments, going down to the basement and doing some washing when needed, taking out the garbage every week, things like that. Laura has been very good to me and I've been good to them. I'm very happy with Home Instead. They've been cooperating with me also. I'm getting good care.

    ReviewerFC080223B

    5

    August 6, 2023

    I am a current client of this provider

    I've been using Home Instead for two years now once a week. Their service is good. The caregiver does the housecleaning. The scheduling is fine. I'm fine with the agency. Their worker is great. She's very polite. She listens to directions. She does extra cleaning if I have something extra dirty. She does everything that I want her to do and is very pleasant to work with. I would recommend them to any of my friends.

    Virginia

    5

    August 6, 2023

    I am a current client of this provider

    Kelly from Home Instead is just super. She takes me anywhere I have to go and she's always there for me. She takes me shopping, she takes me to doctor appointments, and she takes me to the drugstore. It's been a year or more, and she comes three times a week. Kelly is just wonderful. She helps me go Christmas shopping. She makes suggestions that always works. She helps me with anything I need. She does anything around the house that I ask her to, and I try not to ask her to do too much because I think she does more than enough. I wouldn't want to lose her and I wouldn't want anyone else. I have come to trust her totally. I would trust her alone in my house for any amount of time. She has just become vital to me. I couldn't get along without her. She always checks on my meds, makes sure I've taken them. She used to exercise with me when she first started and now we get enough exercise walking around, going from store to store and whatever errands I have to do. She's great. she's always been here when she's supposed to be. Kelly even comes early if I have an earlier doctor's appointment and they can't change it. She's very good that way. I wouldn't trade her for anything in the world. When my sons first mentioned getting home care, I said no, I don't want any strangers in my house and now I feel just the opposite. I look forward to the day she comes over here. I have my list ready for tomorrow and she's coming with me to see a daughter that never leaves her house. Kelly is going to take us both to lunch. It's so nice that I have Kelly because I have a hard time driving anymore. I live in a gated community and Kelly said she has taken care of other people in this community.

    Petch

    4

    August 5, 2023

    I am a current client of this provider

    It’s been a comfort to know that my mother-in-law has had company. She was resistant to having care but found a staff she has felt comfortable with. Her caregiver is helpful, communicating with us regularly which is all we could hope for. The office has been good, responding to questions and/or concerns immediately. All staff are professional, kind and helpful. I would have appreciated better updates from social worker/nurse on her health. Home Instead provided what was needed for my mother-in-law, to remain at home and my husband and I, living over 4,000 miles away. Thank you!

    Edward

    4

    August 4, 2023

    I am a current client of this provider

    We've been using Home Instead for a little over five-and-a-half years now. Every morning, seven days a week, and then Monday through Friday, twice a day, they come out. The service is very good or I wouldn't have kept them for five-and-a-half years. I like it because it's a smaller agency although Home Instead is part of a nationwide company. I know everybody that I need to know there. When I have issues that do come up time to time, one thing that's good about them is that I can pick up the phone and get somebody the majority of the time or email them and get a response very quickly. It's the response and taking care of an issue if need be. Through the years, we've obviously had a few caregivers. We've had one for quite a number of years prior to this. My mom now has severe dementia so her needs have changed from even a year and a half ago, let alone five years ago. Cassandra has been with my mom for more than a year. She's there almost every day, sometimes twice a day. Monday, Tuesday, Wednesday, she has a morning shift and she has the late afternoon shift or early evening shift. My mother has to be fed majority of the time. The other caregivers are more part time, but one thing good about them is that they're all versed on elder care as it relates to dementia, including hospice because they've worked at different entities throughout the years at different assisted living and with hospice patients. My mom is bedbound. Their duties include bathing her and changing her daily, which is a skillset within itself when it comes to somebody that's bedridden. They're very knowledgeable. My mom also has a Foley catheter that they're very versed on, not just emptying it, but also inspecting it daily to make sure that there's no irritation and there's no blood in the catheter. One good thing also is that Cassandra along with all of them take very, very good notes. They have a Home instead book, not just what they're feeding my mother which includes sometimes puree meal. The notes that they take are excellent. When a sibling comes in or if I come in and look at them or a physician or RN or AP comes in, they can easily go back a week or two weeks and look at notes and get a feeling for everything that's going on with her, including frequency of BM and things of that nature. They're not perfect, but one thing I do appreciate is that when a problem does arise, it's taken care of very quickly.

    Libbi

    5

    August 4, 2023

    I am a current client of this provider

    We've been using Home Instead for about a year now. The caregiver comes about 40 hours a week, Monday through Thursday and then on Saturday. The caregiver that my mom has, Patricia, is outstanding, compassionate, and reliable. She communicates well with me and my brother. She's very attentive to my mom and helps her with setting up her medication. My mom has memory loss and she's compassionate about that and really is attentive to her needs regarding dementia. Scheduling was super easy, even when we've adjusted. Billing is communicated well. When I've called with different concerns or questions regarding insurance and all that, they've responded quickly if I didn't get a hold of them right away. I've even had the nurse just check in on a regular basis just to make sure everything's going well. I've been really pleased. I've actually recommended Home Instead to several people just because they've been so helpful to our family. We just feel really fortunate to have Tricia and just somebody who has a great heart for people who are elderly.

    MarmelonCK

    5

    February 8, 2023

    I am a current client of this provider

    My mother has had in-home care for almost a year now and I have only good things to say about Home Instead. The administrative staff is always very friendly and responsive to any request I've made. My mother's health care worker, Val has been her care giver from the very beginning, and consistency matters. She is excellent with my mom who has some dementia and is unable to walk. The best thing about Val is she can make my mom laugh, and mom makes her laugh too! She also does her caregiving responsibilities in a very professional way and is always on time. I am very grateful that Home Instead was able to find a good match for my mother the first time around. I highly recommend their services.

    steveschwarz

    5

    October 5, 2021

    I am a current client of this provider

    Fantastic caring and professional people. Highly recommended

    Steve Sprague

    5

    July 21, 2021

    I am a current client of this provider

    Good communication. Reasonable cost. Nice caregiver. Perfect for my mom's current situation

    RuthN

    5

    August 26, 2020

    I am a current client of this provider

    In my case, I wanted someone to be with my mother primarily so I could 1-go shopping early one day a week, 2-work on a project in another part of the house without needing to stop and take care of my mom’s needs, and 3-have extra coverage while I was on vacation. My expectations of the caregiver were sometimes to assist mom with bathing and dressing as well as toileting, and to give pre-sorted meds, but also to interact with and engage my mother in activities which she enjoys. She also has needed supervision in ongoing physical therapy exercises. There were a few communication issues at first with the agency in understanding what was expected of each other. There has so far only been 1 time when the caregiver didn’t arrive on time. I haven’t personally interacted with all the caregivers who have taken shifts while I’m on vacation, but interactions that I did have were all satisfactory. The agency has worked diligently to get all the shifts covered that I needed - few hours in morning and few hours in evening.

    Cary Schneider

    5

    December 23, 2019

    I am a current client of this provider

    My husband had a stroke in March and we hired Home Instead to provide support, as I had to return to work in August. We needed basic care-giving, as my husband was able to dress, bath and feed himself but needed some assistance in performing basic exercises and transportation to/from activities. Home Instead provided excellent caregivers and Jeff enjoyed the time he spent with each. We would highly recommend Home Instead to others who are in need of their services.

    Russell

    5

    April 25, 2019

    I am a current client of this provider

    I am so grateful to be able to go to work and not worry. ALL your employees are kind and caring toward my Mom. THANKS!

    Karen Schmidt

    5

    January 18, 2019

    I am a current client of this provider

    Wonderful staff. Char, Diane, Madelyn and Sue are all A+ people. I am so happy my mom used them and they gave us great peace of mind!

    kra

    5

    April 30, 2018

    I am a past client of this provider

    The three ladies who tended to my mom and dad were great. TeriAnn went above and beyond and developed a special bond with my parents. She often took them to breakfast prior to grocery shopping. All the caregivers were warm and compassionate.

    kslo

    5

    March 5, 2018

    I am a current client of this provider

    Home Instead has been wonderful for my mom. It has allowed her to stay in her own home and me piece of mind that someone is helping her and looking after her when I cannot be there. Home Instead has been wonderful and I would highly recommend them to anyone needing quality senior care.

    Russ

    5

    November 16, 2017

    I am a current client of this provider

    Dawn treats me like family. Goes above and beyond with her care for me. Always asks if there is anything she can do for me before she leaves! Home Instead is fortunate to have her as a caregiver. While I was at the Oaks of Brecksville for rehabilitation, I used Home Instead for transportation and have been with them after returning home ever since.

    Susan & Mary Jane

    5

    November 16, 2017

    I am a current client of this provider

    The care my mom is receiving from Dorothy is super. Dorothy has caught some issues that could have become problems for mom. We just love Dorothy. Give Dorothy a star.

    DLI

    5

    November 1, 2017

    I am a current client of this provider

    Home Instead provides my family the opportunity to be together by providing home care.to my 89 year old mother. We get the breaks we need while my mother receives quality care from caregivers who really care. They are gentle, effective, and reliable. Without Home Instead, my mother would be in a facility, separated from my father to whom she jas been married for 69 years.

    Karla Wood

    5

    September 21, 2017

    I am a past client of this provider

    Home Instead was a fantastic service! Debbie was my home health aide and was very attentive. She took care of monitoring my prescriptions, made me breakfast and lunch, did all of my family's laundry, and stood watch while I took a nap each day. Her relaxed demeanor and sense of humor (so important!) made each day a joy! I truly look forward to having her return in approximately 4 weeks!

    Erica

    5

    September 19, 2017

    Other

    I have been working with Home Instead on behalf of a 40 year old friend with brain tumor/cancer. THEY ARE WONDERFUL! Everyone is kind, responsive and helpful. My friend loves her caregiver and most importantly, trusts her. I highly recommend taking this step regardless of your situation to bring you peace of mind and great care!

    MichelleR

    5

    September 19, 2017

    I am a past client of this provider

    Very attentive!!! My mom was very happy with her care giver!!!

    Anonymous

    5

    September 9, 2017

    I am a current client of this provider

    My caregiver has my back. We get along very well. He loves everything about care from Home Instead. Jackie is, in Bob's words, "a ray of sunshine daily."

    gwvitt

    5

    August 22, 2017

    I am a current client of this provider

    Your wonderful help makes our lives go smoothly. We appreciate the many errands & service. It helps us cope with the chores necessary to keep the house running. Your cheerful attitude brightens our day.

    Diane

    5

    August 22, 2017

    I am a current client of this provider

    The best care ever. Cathy treats my mom like her own mother. She is always willing to do whatever mom needs.

    Debbie

    5

    August 22, 2017

    I am a current client of this provider

    I love the scheduling ease of Home Instead. Our caregivers are very qualified and professional.

    Denise C.

    5

    July 17, 2017

    Other

    Home Instead took care of our Mom until she could no longer be at home. They provided excellent care for Mom, worked with us to to accommodate the times we needed and their care givers are compassionate and responsible. Thank you, Home Instead, for your great service.

    Laura Cummings

    5

    July 14, 2017

    I am a current client of this provider

    There's no greater gift than to care for and love someone as much as you do. My mother's caregiver, April, has made tears turn to laughter and anxiety to peace. She is attentive to my mom's needs and treats her with love and dignity. Prior to Home Instead I had another agency. There were things that began to concern me: my mom asking if "they" are coming again, a call from the agency telling me my mom wasn't answering the door : while they were at the wrong house, a guarantee of the same caregiver fell through as each day a new categiver was coming. So, I was pretty prepared when I met with Shanon Gielty the coordinator to ask some questions I had never considered as well as share with her my expectations . She listened and reassured me: most importantly, she followed through. She selected April based on my description of my mom and how I imagined a perfect caregiving experience to be. Now, instead of my mom asking "why do they have to come?", she's asking "Where is she? Is she coming today?" I come home to find them laughing, dancing and having so much fun. There are times I honestly think my mom would rather be with April than me. That says a lot because my mom and I have been best friends and "partners in crime" for forever . I presently living with my mom and knowing that she is well cared for I am able to take some needed breaks. In the fall when I return to teaching I know I will feel less stressed knowing my mom is safe and happy.

    Lisa837001

    4

    May 3, 2017

    I am a current client of this provider

    He likes those who sit with him and talk. He likes having help with the dishes and vacuuming.

    A Concerned Daughter706615

    4

    March 31, 2017

    I am a current client of this provider

    Unfortunately, I don't have a lot of experience with home care services, and fortunately we are able to afford to have care in the home versus moving to a nursing facility. All the people are very nice and try to accommodate as best as possible to our requests. I feel the most concerning issue seems to be the limited amount of caregiver pool there is to choose from. I don't know if they have a hard time finding people to work in this field or if the type of person we are requesting is rare. On a positive note, however, they have always had someone to fill the openings, so that has been very much appreciated. Overall the caregivers are competent and compassionate, which is what is expected when trusting someone with your loved one.

    Alice817436

    4

    March 31, 2017

    Other

    I live far away from my mother, who is in a nursing home; so, a good, reliable caregiver is essential, Home Instead staff--professional, courteous, compassionate, and flexible. Caregiver-5 stars!

    Francis726080

    5

    March 29, 2017

    I am a current client of this provider

    We are very pleased with their services. They go out of their way to accommodate our needs. The gentleman that we work with is just great.

    1932lpetti

    5

    March 27, 2017

    I am a current client of this provider

    Very professional and caring service. We are so lucky to have found Home Instead. Highly recommended.

    JoyceG

    5

    November 9, 2016

    I am a past client of this provider

    I have had such a positive experience with Home Instead Senior Care! With a broken shoulder and broken arm, I was really limited in caring for myself. I found each and everyone of the staff to be sensitive to my situation and willing to help me with everything that I needed. After approximately a month I was able to care for myself, but I will not hesitate to contact them again if and when I need it!

    Linda Miller

    5

    December 31, 2015

    I am a current client of this provider

    I would recommend Home Instead without hesitation. I am very satisfied with the level of service to us.

    P. O'Brien

    5

    December 16, 2015

    I am a current client of this provider

    They are always there for me. I like my worker. She does a good job. This is a terrific service.

    Jean19

    5

    May 14, 2013

    I am a current client of this provider

    Jane is quite intelligent - she makes good decisions. She is also very well organized. She has good social skills and ismkind and considerate with others. She is a pleasure to be with.

    Nancy35

    5

    April 17, 2013

    I am a current client of this provider

    Christine is my caregiver from Home Instead Senior Care. She is completely reliable, efficient, thorough, and caring. We enjoy a very comfortable patient/caregiver relationship. Christine understands me very well. We have a lot of good laughs together. I am very grateful!

    eileenp

    5

    April 10, 2013

    Other

    My uncle is receiving excellent care from Home Instead caregivers. I also utilized Home Instead in my previous position as a director of an Assisted living facilities. Home Instead provided companion services and transportation services to residents who were in need of services in addition to assisted living services. The caregivers are highly trained and caring individuals.

    lisajanik

    5

    April 9, 2013

    I am a past client of this provider

    I used Home Instead to care for my Mother and they did a fantastic job!

    GAC

    5

    April 9, 2013

    I am a past client of this provider

    I used Home Instead for several years for my parents. All experiences were positive and my concerns were dealt with promptly. I would use them again without contacting any other provider.

    Ann S

    5

    April 9, 2013

    I am a current client of this provider

    Outstanding professionalism and responsiveness. HomeInstead's flexibility and empathy won over a senior who needs the service but was ambivalent about accepting help. Can recommend them.

    lehmand

    5

    April 9, 2013

    Other

    My mother was using Home Instead for 3 months up to her passing. The agency kepth the family informed of what was happening with my mother. I can't say enough about the care-giver Danielle, who my mom really bonded with. She took the time to vist with my mom on her own time when she was in the hopital and we were able to hear may good stories of the time Danielle spent with my mom. I would definitely recommend Home Instead to anyone.

    Marion6

    4

    March 29, 2013

    I am a current client of this provider

    Does everything fine. All girls are pleasant and agreeable. Gets things done on time.

    Leonora1

    5

    March 29, 2013

    I am a current client of this provider

    Pam, my caregiver is a blessing to me - cheerful and efficient. We have become great friends.

    Diabq

    5

    March 20, 2013

    I am a current client of this provider

    My Senior Care - you don't have enough stars for Brenda. We trust her ways of taking care of me and my belongings. She is like a gift from God.

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    Services and Amenities of Home Instead - Cleveland - Parma in Parma, Ohio

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Cleveland - Parma in Parma, Ohio

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Cleveland - Parma

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