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Always Best Care of Desert Cities

45-150 Club Drive, Indian Wells, CA 92210

(800) 558-0653

Verified Partner

4.73

(162 reviews)

Offers Home Care
Top rated on Caring.com

2018, 2021, 2023

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Reviews of Always Best Care of Desert Cities in Indian Wells, California

4.73

(162 reviews)

    Top rated on Caring.com

    2018, 2021, 2023

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Janice B_21

    5

    February 16, 2024

    I am a current client of this provider

    The services help me to have a close to normal life as possible. They seem like a professional organization so far.

    Jackie S_19

    5

    February 9, 2024

    I am a current client of this provider

    They are prompt and timely and they provide loving care to my father. I like the quality of their providers.

    Renatta M

    5

    December 12, 2023

    I am a current client of this provider

    It has been a good experience. I like that the caregivers are smart people and willing to do things to help.

    Ellen D_8

    4

    November 21, 2023

    I am a current client of this provider

    They help with the cooking and they clean. The 24-hour care needs to be honest people.

    Tina S_8

    5

    November 10, 2023

    I am a current client of this provider

    The family used to have to do everything. They shop for her and help her shower. They keep her company. I would definitely recommend them. We have had good luck with the caregivers. They are really sharp.

    Susan P_32

    5

    October 24, 2023

    I am a current client of this provider

    They do more than expected, the girl assigned here does extra work. If she has a minute, she will mop the floor without asking. They are very professional and have great customer service.

    Karissa F

    5

    October 17, 2023

    I am a past client of this provider

    Having someone available in short notice was very helpful. They are very communicative and it was an easy experience.

    Martin M_6

    4

    September 28, 2023

    I am a current client of this provider

    I have very few hours. It's not their fault, we just don't have enough time. I like that they're on time.

    Tom A_8

    5

    September 14, 2023

    I am a current client of this provider

    The most helpful has been them doing anything that he needs. I like that they are responsive.

    Provider Response

    Thank you so much for your kind review. We are so happy that Tom is in good hands. Sincerely, Eiso - owner

    Carol C_45

    5

    August 24, 2023

    I am a past client of this provider

    She was really good at anticipating my needs. The lady that came was very special.

    Anonymous_7498

    5

    July 31, 2023

    I am a current client of this provider

    The care that is given is good and they do what my mom wants. The caregiver we have is terrific.

    Provider Response

    Thank you so much for your kind review. We strive very hard to give our clients a 5 star in home care experience! Respectfully, Eiso - owner

    Elaine &

    5

    July 21, 2023

    I am a current client of this provider

    They take care of my wife. They are very sweet, they help with home care.

    Provider Response

    Thank you so much for your kind words! As an in home care agency, we strive very hard to give our clients a 5 star in home care experience! With warmest regards, Eiso - owner

    Anonymous_7458

    5

    June 26, 2023

    I am a past client of this provider

    They were very perceptive about things that could be done to enhance everything; and they were always cheerful and uplifting bout things. The quality of the personnel and involvement of the management in getting everything set up and organized.

    Josiah S

    5

    May 25, 2023

    I am a current client of this provider

    We only use them occasionally on the weekends, so they're not really impacting her daily life. They seem really easy to communicate with, and they're open and eager to meet the needs that we have.

    Beverley E

    5

    May 11, 2023

    I am a current client of this provider

    My experience has been positive because the caregivers do what I ask them to do. I like Always Best Care because they are very efficient.

    Daniel D_9

    5

    April 14, 2023

    I am a current client of this provider

    The agency has given me free time and they are very responsive. I like the agency because the caregivers have all been good.

    Anonymous_7199

    5

    April 14, 2023

    I am a past client of this provider

    She did not need a lot of instruction. We had one caregiver for two days who was excellent.

    Mary Kay D

    5

    March 25, 2023

    I am a current client of this provider

    The caregivers are always on time. I like that they have been very dependable.

    Provider Response

    Dear Mary Kay, it was a pleasure serving you. We hope you made a safe trip back home and we are all looking forward upon your return next season! With warmest regards, Eiso - owner

    Gerald S_5

    5

    March 11, 2023

    I am a current client of this provider

    The care is very good because they do everything they are supposed to do. I like Sandra, and she is great to work with.

    Provider Response

    Thank you Gerald for your kind review. We strive very hard to give all our clients a 5 star in-home care experience! We will certainly let Sandra know if your appreciation. With warmest regards, Eiso - owner

    Sandra "Sandy" K

    5

    February 27, 2023

    I am a current client of this provider

    They've been there to give me whatever I need. I've used them for a very long time and they've always been accommodating with me.

    Provider Response

    Thank you so much for your kind words, Mrs Karp. We strive hard to provide homecare services which are up to expectations. We will certainly let your caregivers know of your appreciation! Have a wonderful end of your day! With warmest regards, Eiso - owner

    Sylvia C_3

    4

    February 9, 2023

    I am a current client of this provider

    They have available talent whenever we have needed it. The prior agency had limited services in our agency. The majority of their staff are Hispanic, and a lot of them don't even know what a dishwasher is.

    Patricia S_47

    5

    January 13, 2023

    I am a current client of this provider

    The caregivers help with personal hygiene and laundry. The agency is flexible and conscientious.

    Stephen C_7

    5

    December 22, 2022

    I am a current client of this provider

    I like that they seem to be very knowledgeable.

    Provider Response

    Thank you Stephen, for your kind review. Our in-home care agency is focused on the quality of care we provide. As such, we offer twice a month in person trainings, which are attended on average by 10 of our employees. These trainings focus each time (3-4h) on body mechanics (transfers, bathing, repositioning, etc) and an important illness such as Alzheimer or Dementia for example as well as Hospice situations. Due to the success of these trainings, we are planning this quarter, to have them each week. We also offer scholarships, so that each employee who chooses so, can build a career in the healthcare sector. Again, thank you so much for your kind review. Respectfully, Eiso - owner

    Jerry F_9

    5

    November 29, 2022

    I am a current client of this provider

    They keep him safe. They're very friendly and good with my husband.

    Leslie B_14

    4

    October 13, 2022

    I am a current client of this provider

    They could clean through the night, and we have some that come in and sleep through the night. I like the caregivers who work at night to clean up without my mother being awake.

    Patty R_4

    5

    September 30, 2022

    I am a current client of this provider

    She helps with dressing and bathing him. I like having a caregiver. That's the most important part for me.

    Donaldson H

    4

    August 26, 2022

    I am a past client of this provider

    They were very helpful. They helped me get around in a wheelchair. The caregivers are very nice.

    Anonymous_6292

    4

    July 14, 2022

    I am a past client of this provider

    They helped me get going again. They could have charged less.

    Michael S_49

    5

    May 24, 2022

    I am a current client of this provider

    Always Best Care has made my experience positive by having someone there to help take care of the client. I would Always recommend Best Care more if they sent the same caregiver consistently.

    Provider Response

    Thank you so much for your kind appreciation of our homecare services. We will always strive to provide the best possible match for care to our clients. I will certainly let your caregivers know that they are doing a great job! Have a wonderful day. Eiso - owner

    Tom W_12

    5

    May 24, 2022

    I am a current client of this provider

    Without the care she would not be able to stay in her house. They learn daily requirements and provide them.

    Provider Response

    Thank you Tom for sharing your appreciation of our homecare services. We work hard to make sure you get the best possible help. With warmest regards, Eiso - owner

    Anonymous_6112

    3

    May 13, 2022

    I am a current client of this provider

    They could have a greater impact by training the helpers on diaper care. They could increase the pay for the helpers.

    Provider Response

    Dear Sir/Madam, thank you for your comments. At this stage, we offer 2 trainings per month which last 3h (fully paid) and we offer lunch afterwards. Each of these trainings is on average attended by 10-15 caregivers. We have also initiated a scholarship program, which is fully paid by the agency (value $2,800 per student) to obtain a Certified Nurse Assistant degree. We will select 5 recipients each month, totaling 60 grants a year. Unfortunately, your post is anonymous, but I am at your disposal at your convenience to give you more feedback. Also, we would like to reach out to your caregiver and encourage her to sign up for more training. My apologies again if our service was not up to expectations. Yours sincerely, Eiso - owner

    Dianne D_2

    5

    April 15, 2022

    I am a current client of this provider

    They help us with the cooking. I like the quality of their people. They're organized and on time.

    Vittorio R

    5

    April 15, 2022

    I am a current client of this provider

    I can heal properly and they change the bandages every day. They are professional and on time.

    Lynda R_2

    5

    April 15, 2022

    I am a current client of this provider

    I am the healthy spouse, and it allows her supervision so I can attend to other responsibilities. They are actively recruiting additional caregivers, which is what we need.

    Dolores "

    5

    February 18, 2022

    I am a current client of this provider

    I can't do anything without my caretaker. She gives me a shower and is great company. She is a wonderful lady. My caretaker is wonderful.

    Judy W_28

    5

    January 27, 2022

    I am a current client of this provider

    They send us good people. The caregivers are intelligent, dedicated, and always on time.

    Suzanne S_13

    1

    January 21, 2022

    I am a past client of this provider

    I had 3 Fridays scheduled and no one was able to come any of those days. The nurse was wonderful, but she said one thing and people that came said something completely different.

    Provider Response

    Dear Ms. Suzanne, my apologies for the inconvenience. We strive hard to fulfill all the requests we get for care, sadly in these extraordinary complicated times, this is not always a given. My apologies again and I hope you will find care for the coming Fridays. Respectfully, Eiso - owner

    Rodney D

    5

    January 21, 2022

    I am a current client of this provider

    The services have made a positive impact because the caregivers have adequate training. I like the caregivers' positive attitude and the agency's coordination of care.

    Carolyn M_19

    5

    January 15, 2022

    I am a current client of this provider

    They got a caregiver that was a great match to my husband and has become a companion and takes him to hospital and back, gets his medication. What I liked that it's well manages and hired skilled employees and responsive.

    Anonymous_5576

    5

    December 30, 2021

    I am a past client of this provider

    The caregivers were very close to her. Everyone was very kind and they knew their job.

    Anonymous_5465

    5

    December 17, 2021

    I am a current client of this provider

    They do whatever we ask them to do which is great. I've liked that we have the two best caregivers.

    Dan K_5

    4

    December 10, 2021

    I am a current client of this provider

    They have relieved stress from me. I can relax knowing Linda is being taken of. They need to improve the consistency of the caregivers.

    Miriam F

    5

    November 18, 2021

    I am a current client of this provider

    They hire people that are caring and kind. The people that they hire are good quality.

    Vic R

    5

    November 4, 2020

    I am a current client of this provider

    They have made both our lives easier. They have unburdened me from a lot of work. They are responsive and responsible.

    Provider Response

    Thank you so much for taking the time to publish this review. We so appreciate your business and we wish you good health.

    Dara S

    5

    November 3, 2020

    I am a current client of this provider

    There is somebody there to take care of our family member, which makes everybody's life easier. Bonnie is very easy to communicate with if there is a concern. The nurses I have met have been very nice.

    Provider Response

    Thank you for your positive review! We understand the importance of providing excellent care for our clients. We also understand that many family members do not live in the area and providing the highest quality professional care gives these family members peace of mind. I am proud of my professional, caring and compassionate staff. We thank you for your business and for trusting us.

    Nancy D_14

    5

    November 3, 2020

    I am a past client of this provider

    They helped her straighten up, get her bed set, and do things that she couldn't do because she was immobile for a while. They were very professional and there wasn't any pressure.

    Provider Response

    I thank you for this very kind review. I am proud of my care staff that can help families by providing care and safety in their home when needed. We appreciate your business!

    Andrea K_2

    5

    November 2, 2020

    I am a current client of this provider

    They are there since I am not there. She has not had any complaints. We had a few issues in the beginning, but they switched them out. Now we have two we really like. They do a good job. They are consistent when we have problems they address them quickly.

    Provider Response

    I appreciate your taking the time to publish this kind response. I believe we all know it’s not a perfect world but I am proud to say that we are always available, 24/7 to make any uncomfortable situation a more positive one for our families. We very much appreciate your business. Thank you!

    Nancy W_26

    4

    November 2, 2020

    I am a current client of this provider

    She needed them because her health was bad after coming out of the hospital. Her health has improved over the last few months and so we haven't needed them so much. They've been very accommodating to our ever changing schedule.

    Provider Response

    I thank you for your business and I appreciate your taking the time to publish this review. It pleases me to know that our clients improve with help from my compassionate and professional staff. It is our goal to accommodate the needs of each individual family.

    Patricia C_15

    4

    October 29, 2020

    I am a past client of this provider

    I have to take the time to train the caregiver on how to take care of my paralyzed wife but then they would change caregivers. After they took away the first caregiver I didn't know what to expect from the company. In my case, I wanted them to give me a good caregiver, which they did, but then they took her away.

    Provider Response

    Thank you so much for taking the time to review our services. I always appreciate hearing positives and negatives so that I can make sure we can do everything possible to improve those services. In this case, my understanding is that once we started services, and brought in a caregiver, the family changed the hours and that original caregiver was no longer able to fulfill those hours. We truly appreciate your business!

    Mike K_10

    5

    October 29, 2020

    I am a current client of this provider

    They take care of her sanitary needs. Their helpers are nice and qualified. They provide the kind of service we want.

    Provider Response

    Thank you for your kind words, Mike. It is our goal to provide the best care for our clients and to give peace of mind to the family. We thank you for your business!

    John T

    5

    July 2, 2020

    I am a past client of this provider

    They helped him go grocery shopping and with his everyday life. I liked the last caregiver, she was excellent. She went above and beyond.

    Provider Response

    Thank you so much for your kind words! Our goal is to provide the very best care to our clients. Our caregivers are our shining stars!

    Anonymous_1632

    5

    July 2, 2020

    I am a current client of this provider

    The most helpful part of the services is that the caregiver takes care of my husband so I can take care of other matters. I've had mostly good caregivers.

    Provider Response

    We are very proud of our caregivers' positive attitudes and customer service efforts. :)

    tmkeng

    5

    February 24, 2020

    I am a current client of this provider

    I don't usually write reviews, but when an individual in an organization goes way beyond what is normally expected, I felt compelled to do so. I highly recommend Always Best Care in Palm Desert for home caregivers. Especially Leslie B., their Care Coordinator. I can't say enough good things about her. She went WAY beyond the usual duties of her job to ensure my elderly Aunt with post-stroke dementia was well taken care of regardless of whether she was in the hospital, at home or in a memory care facility. She was in constant contact with family members and showed great compassion while also attending to a myriad of details, many of which were not even her job. She even visited my Aunt in the hospital and helped get her home safely. Always Best Care is indeed lucky to have Leslie and so are we.

    Provider Response

    I thank you so much for taking the time to write this very positive review! I do everything in my power to hire people who have big hearts and love what they do. Leslie is definitely one of those special people! It makes me very proud to know that my staff gives so much of themselves to help families in need and go “the extra mile” to do so. Bonnie

    Laurian Hasselwander

    4

    January 22, 2020

    I am a current client of this provider

    Yanitza E. Is Always on time, Light cleaning, Shops for groceries with me teaches me how to manage my computer better. Helps with laundry , empty the dishwasher ,very good caregiver. Agency (Leslie) is most helpful with any problem or any thing I need to have done.

    Delores "Dee" J_1

    5

    January 15, 2020

    I am a current client of this provider

    I have a very good caregiver, and I can't drive anymore, so she takes me to all my appointments. I have very good caregiver that takes care of me. I am very happy with her.

    Provider Response

    We so appreciate the positive feedback! Our goal is to provide the proper caregiver to help you remain independent in your own home!

    StuartM

    5

    January 8, 2020

    I am a current client of this provider

    This is in-home care/assistance for my 91 yo mother with mild dementia and ephasia. The owner has been VERY responsive at most times/days of the week. The person they sent has been very good with my mother and reliable. They are great to work with and try very hard to meet the client needs. Definitely recommended.

    Provider Response

    I thank you so much for taking the time to send this positive review! I am so pleased that this is a positive experience for both you and your mother.

    George C_8

    1

    November 21, 2019

    I am a current client of this provider

    They could have sent someone that was trained and skilled with people that have short-term memory loss. They need to have better service. I lost hours of work without someone here to help my dad.

    Provider Response

    It is unfortunate that people sometimes feel the need to take their frustrations out in this public way. I personally spoke to the daughter and explained that it is difficult to find a male caregiver that will work four hours one day a week but that we would do our best. We then found a very qualified female and she agreed to use that caregiver and was very complementary of her as she expressed in text messages. She was with this family over 3 months. We did continue to keep in touch through texting that we were trying to identify a male and would keep her posted. She replied positively. When we did eventually find a male that was able to fulfill these hours, we notified her and she said that she had found another company. -Bonnie Zwack, owner

    Anonymous_2827

    4

    November 20, 2019

    I am a current client of this provider

    They keep my loved one company. I like the way they communicate, have timely communication, and keep me appraised of any potential changes.

    Provider Response

    We so appreciate your taking the time to give a review. Thank you for the positive feedback… we work very hard to do the right thing and we appreciate your business. Bonnie Zwack

    Anonymous_2722

    5

    November 16, 2019

    I am a current client of this provider

    They take my loved one to appointments when I can't be there. All they have done so far is pick up my loved one for appointments.

    Provider Response

    Thank you for taking the time to post a review. No matter how small the task we are here to be of help. We thank you for your business!

    Anonymous_2695

    5

    October 29, 2019

    I am a past client of this provider

    It helped me a great deal. I did not have to worry about him. He had dementia and was on the last stages, so just having someone sit there with him is what he needed. I had no complaints at all.

    Provider Response

    Thank you for your positive review. Even the simplest things can make a big difference in someone’s life! We appreciate your business.

    Michael R_8

    5

    October 28, 2019

    I am a current client of this provider

    I talk to my dad about the person they send out, and he always has a positive response. I know that they change caregivers quite often, but he likes the people they send out. They are there on time, and we are happy with the folks they send out there.

    Provider Response

    I absolutely I agree with you Michael! There has not been enough feedback for the family members. I will make sure that is corrected immediately! Bonnie

    Duane C

    2

    September 30, 2019

    I am a current client of this provider

    I had a caregiver for a week that was great, but she no longer works for the agency. The current caregiver is not as good. I think that when someone makes a bed, there should be some parameters to making the bed. Just making it isn't adequate. I'd like the agency to send me someone that is actually trained. I'd like the caregiver to be helpful to those in the home and be interested in talking to and interacting with my loved one. If there's something I should know, I'd like the caregiver to tell me about it.

    Provider Response

    I hear that you were disappointed in the second caregiver, and I can appreciate how frustrating this can be. We certainly intend to send quality caregivers, but when they do not live up to your expectations it would be very helpful if family members could notify us as soon as possible so that we can remedy the situation. I apologize for any inconvenience is this may have caused. Thank you for taking the time to let us know. Bonnie Zwack, Owner

    HCP2_Anonymous

    5

    September 12, 2019

    I am a current client of this provider

    It allows me to have a job. It allows me to leave the house, so I don't have to care for my mother 24/7. They have hired a very excellent lady that takes care of my mom. The care is only as good as the caregiver.

    Donna H

    5

    September 11, 2019

    I am a current client of this provider

    They have provided me with good people to take care of my loved one. They keep an eye on her because she falls a lot. I haven't had any trouble. They take care of their business.

    Julia A_2

    5

    August 28, 2019

    I am a past client of this provider

    My mother-in-law was unsafe in her home, and they found multiple places to place her. That relieved a lot of stress off of our family. They were readily available at anytime. I could contact them on weekends and holidays.

    Randy S_7

    5

    August 28, 2019

    I am a current client of this provider

    They have helped her out with the chores around the house. They help her run errands and so forth. I like their good customer service.

    Pamela G_3

    4

    August 21, 2019

    I am a current client of this provider

    There's nothing more they can do right now. They're attentive, and they provide the services that they advertise.

    Donald M_4

    5

    July 13, 2019

    I am a past client of this provider

    She was always ready to respond to his needs. They were responsive to my needs and provided a high quality caregiver.

    Anonymous_2126

    5

    July 8, 2019

    I am a current client of this provider

    The services make life possible. It makes a huge difference. We need to have the service, and I could not leave the room or house without it. I like the quality of service and their promptness.

    Stephanie P_3

    5

    July 8, 2019

    I am a current client of this provider

    They've done everything. They help her stand up, sit down, serve and eat meals, in the shower, and with activities of daily living. They offer companionship, too. The caregivers are incredible.

    Bob & Kathy M

    5

    July 8, 2019

    I am a current client of this provider

    They do all of the work that we ask them to. I haven't had to do anything. They have been very helpful. They clean the house and take care of my wife and me.

    Randal K

    5

    July 8, 2019

    I am a past client of this provider

    He needed to have someone look after him. They were professional and did what they were supposed to do.

    Walter & Joan M

    5

    July 8, 2019

    I am a past client of this provider

    They were wonderful to both of us. They took care of him. They gave him baths. They were every nice and did everything we needed. They took care of us well.

    Norman L_1

    5

    June 26, 2019

    I am a current client of this provider

    I'm not emotionally or physically capable of doing what the caregivers do. Thank God for people like this agency. If I have any problems, I can call the owners, and they get back to me immediately. They're very involved and responsive. My mother has been with the agency for nine years, and has had full-time caregivers that entire time. The agency worked with us to match the caregivers, and they've been fantastic. My mother wouldn't have been able to survive without them.

    Linda S_6

    5

    June 7, 2019

    I am a past client of this provider

    I wasn't really able to care for myself, so it was great. I would recommend them highly. What I liked about my caretaker is that she was friendly, very attentive, and she did everything. She did more than I could have expected.

    Patricia D_9

    5

    June 7, 2019

    I am a current client of this provider

    She's very involved with my mother, and she's very likable. She does a little physical therapy with my mom, which my mom really enjoys. The girl we have is very good.

    Susan S_15

    5

    June 6, 2019

    I am a past client of this provider

    They were very helpful. They took good care of my husband. I liked their flexibility. The staff was fabulous and easy to deal with.

    Suzanne S_7

    4

    June 6, 2019

    I am a current client of this provider

    The services help a lot, and the caregiver does a good job. I think that it is pretty expressive from the way they have it set up.

    Marlene P

    5

    June 6, 2019

    I am a past client of this provider

    They took care of me. I liked that they were clear and explained everything thoroughly to me so that I understood.

    Marie J_2

    5

    June 6, 2019

    I am a current client of this provider

    They are very helpful. I get to stay home. The same person comes back to you every time.

    Kevin S_2

    5

    May 7, 2019

    I am a current client of this provider

    They help by being here and fixing his food. I like the caregiver that he has got.

    Linda K_5

    4

    May 7, 2019

    I am a current client of this provider

    It's only moderate because of the dementia. If we decided to keep the caregiver every day, I think that would be a good thing. Our caregiver has a very positive personality, which is what we wanted. The initial follow-up could be improved. I took it for granted that it was something they would have done. I want to be able to follow what's going on.

    Jean P_6

    5

    May 6, 2019

    I am a current client of this provider

    They help me with getting myself together in the morning. They help with showering. They are very hands on. They want to know how I feel about the care I am getting. They ask if I have questions. They want to know how I am being treated.

    Shirley S_9

    5

    May 6, 2019

    I am a past client of this provider

    They were positive with my loved one, and they were there to make sure that they did not hurt themselves. Overall, they were very attentive. They are an excellent company. The staff is good, and they meet the needs of their clients.

    Anonymous_1819

    5

    April 10, 2019

    I am a past client of this provider

    They could have provided more mental activities for my loved one. Everything is fine and I liked the services.

    Roy P

    5

    April 9, 2019

    I am a current client of this provider

    My wife is totally disabled and they take care of her. The caregivers that we've had have been good. They obviously love the work and they take good care of my wife.

    Sue M_6

    5

    April 8, 2019

    I am a current client of this provider

    They just make my life so much easier. They are always saying that they are committed to us. If I ever call same day, they are happy to get help for me that night if I need it. They are just so wonderful.

    Cathy

    5

    March 28, 2019

    I am a current client of this provider

    The caregivers from Always Best Care of Desert Cities come every day to make sure my relative has lunch and dinner. They help her get in the shower. She has memory issues so they remind her to take a shower and to take her pill, and they're there for company. On Monday through Friday we have the same person, and then on Saturday and Sunday it's another person. We've been working with this agency for a couple of months now, for about 40 to 50 hours a week. Our normal hours with them are 11:00 to 3:00, unless we have company at that time. I think the scheduling and value for the money is excellent, and the pricing is comparable to what we're paying in Chicago. The caregivers are wonderful; Maria is great and so is Sonia.

    Provider Response

    Maria and Sonia likewise enjoy spending time with and helping your family member. We appreciate your business and are happy to be of service.

    June H_7

    5

    March 22, 2019

    I am a current client of this provider

    They take excellent care of my hygiene. They are very efficient and the girls are just perfect. I would recommend them for anything.

    Provider Response

    Our caregivers enjoy spending time with you and assisting you in your care. :)

    Robert R_29

    5

    March 14, 2019

    I am a current client of this provider

    They do a little bit of everything. They help me get around to the bathroom and help with medication. We had one hiccup with one caregiver that didn't show up, but the other one has been excellent from the beginning.

    Provider Response

    Occasionally we do have glitches, but happily, not often! We're very glad you are happy with your caregiver, and we appreciate your business. :)

    Kathy L_1

    5

    February 21, 2019

    I am a current client of this provider

    They have helped the most by being there for her and being there for her meals. They have been very good at communicating with me.

    Provider Response

    Glad to be of service!

    Katharine L

    5

    February 19, 2019

    I am a current client of this provider

    They are essential. I could barley live without them. They have made appointments for me and drive me around. I have had a number of different aides, and I have liked them all.

    Provider Response

    Thank you for the positive feedback! We're very pleased to be of service.

    Ruth L_6

    4

    February 7, 2019

    I am a past client of this provider

    If she had been left alone, she would have tried to get up and hurt herself again. I was pretty happy with them. There wasn't much time for them to be excellent because they just had to sit with her overnight.

    Provider Response

    Thank you for giving us the opportunity to help keep her safe!

    Mary M

    5

    January 22, 2019

    I am a current client of this provider

    They have the assistant come every day and on time. They are punctual, they are willing to do anything you ask them to do and they do it well.

    Patricia L_4

    5

    January 7, 2019

    I am a current client of this provider

    They help me bathe. I just found them acceptable.

    Ronald W

    5

    January 7, 2019

    I am a past client of this provider

    They definitely had a very positive impact by doing as much as they could for Roland. I like that they had extremely competent caregivers.

    Anonymous_1206

    3

    January 7, 2019

    I am a past client of this provider

    They would send me the same person a couple times, which was helpful, rather than trying to retrain new caregivers all the time. I had one that was excellent, and the others weren't bad, but I had to teach them where stuff was. The services were good, but I think they did not fulfill my request to review certain information before they made it final.

    Roberta L_2

    5

    December 28, 2018

    I am a current client of this provider

    The services are helpful because I'm not able to cook for myself and I have a little trouble with walking because of pain. When I call them because I need help, they get people here as soon as possible.

    Marsha K_1

    5

    December 28, 2018

    I am a past client of this provider

    They worked with my hours. They did everything we wanted.

    Anonymous_1028

    3

    December 13, 2018

    I am a past client of this provider

    They need to have better trained people. I was not pleased with the person assigned to me.

    Sharon Rankine A

    5

    December 7, 2018

    I am a current client of this provider

    They do assisted care and help me move. They are very good about arranging.

    Judi R

    5

    December 6, 2018

    I am a current client of this provider

    I don't have to worry because they are reliable. They are reliable, and they don't call in sick, which is good.

    Elizabeth L_2

    5

    November 7, 2018

    I am a past client of this provider

    They've helped me with things I need that I couldn't do by myself. They're really caring.

    Robert Dickson -

    5

    October 10, 2018

    I am a current client of this provider

    It has helped a lot. They are very forward, honest, and they get the job done quickly.

    Robert R_25

    5

    October 10, 2018

    I am a past client of this provider

    They came in overnight and took care of my father, which made him a lot less anxious. It really helped the family feel good about leaving him overnight with care. They are very reliable, caring, and their communicating was spot on.

    Johanne S

    5

    September 30, 2018

    I am a current client of this provider

    I need it and it is necessary for me. I would always recommend them. I like the personality of the girl that cares for me.

    Sherrie L

    5

    September 14, 2018

    I am a current client of this provider

    I live in Boston and my parents live in Palm desert. I was making expensive trips. When the second parent was diagnosed with dementia I knew my trips would not be enough. The initial consultation was handled very sensitively. I got a lot of information, and once we decided to business together, my concerns and questions were responded to very quickly and professionally.

    Leta S

    5

    September 6, 2018

    I am a current client of this provider

    I think they've been very helpful. They help by attending to her hygiene and meals. I think, for the most part, it's the caring caretakers. They're always good at getting someone there if one happens to be ill.

    Hal B

    5

    August 27, 2018

    I am a current client of this provider

    It has been a great help. While they are there she is really happy. It has been a tremendous relief and help for me as well. They are very efficient, easy to deal with, and the quality of the caregivers have been excellent.

    Douglas R

    5

    August 21, 2018

    I am a past client of this provider

    They took over the night time duty, and gave me the ability to get a good night's sleep. They were very patient and attentive.

    Robert B

    5

    August 15, 2018

    I am a past client of this provider

    It gave me a break to go do things that I couldn't do if someone wasn't staying with them. They were very reliable, the people were well trained, and they did a good job.

    AnonymousHCP5

    5

    August 8, 2018

    I am a past client of this provider

    I was able to go out while we used them. They were all very nice and kind. Only one could not get up and handle my loved one. They knew how to work with my loved ones' physical ailments.

    Carolyn M

    5

    July 30, 2018

    I am a current client of this provider

    It frees me up for work or whatever I need to do. They look and act very professional.

    Ken H

    5

    July 24, 2018

    I am a past client of this provider

    They helped by being here to provide me with a little extra help so I could get more rest. The caregiver that was sent to us was positively top-notch.

    Pat M

    5

    July 12, 2018

    I am a past client of this provider

    I would tell a friend that they are very professional and very caring.

    John M

    5

    July 6, 2018

    I am a past client of this provider

    It was just companionship, someone to hang out with. They were good, they were always courteous and did everything to make me comfortable.

    Mark G

    5

    June 13, 2018

    I am a current client of this provider

    They have helped her by being here. I like everything about the company.

    Thomas H

    5

    June 8, 2018

    I am a current client of this provider

    They help us in easing his pain and keeping him as comfortable as possible. I would say that they are attentive, friendly, and courteous.

    Betty G_6

    5

    May 18, 2018

    I am a current client of this provider

    They help me in every possible way. My nurse is wonderful. A couple of times I needed substitutes and they were less than satisfactory. The didn't seemed trained and they just sat there.

    William D

    5

    May 15, 2018

    I am a past client of this provider

    At one point when I needed to take my dad to the doctor, the caregiver came and that freed me up to take care of what I needed to do. They were very professional and understanding, the level of care was superior.

    Alice W

    5

    May 7, 2018

    I am a current client of this provider

    They always do anything that I ask them to do, they seem like they always know what to do. They're always on time and they do a terrific job.

    Derric T

    5

    May 7, 2018

    I am a current client of this provider

    I'm too tired to get up, so they do a thousand things for me. The young lady that came yesterday was very nice. I would like her back.

    Josanne

    5

    April 17, 2018

    I am a current client of this provider

    There's a woman from Always Best Care of Desert Cities who watches Mom on Mondays, Wednesdays, and Fridays. She is becomining one of my mother's best friends because she can sit and talk with her and they cook together. My dad had an episode one of the days she was there. He started to feel dizzy and he asked if she would take him to the emergency room. She called back to Always Best and found out the protocol and then she stayed in the hospital in the emergency room with my mother and guided my mother through everything. Elsie was able to call the family and check on things, and the whole family felt so much better. The services that Bonnie's group has provided has been fantastic. Bonnie was also the first one to contact me after I put in my information and she has a smile all the time. Elsie acknowledged all their fears, like about not wanting to have people in their home. She's fantastic. She listens, acknowledges, and validates people's feelings, and talks with them about possible solutions. They love her, and she knew my dad's birthday, and even brought balloons for his birthday. It's been lovely.

    Anonymous

    3

    April 10, 2018

    I am a past client of this provider

    I think the caregivers being different all the time was the most difficult thing. We would never know who was coming until we called the scheduler. If we could know who was coming, that would really help.

    Timmy B

    4

    April 9, 2018

    I am a current client of this provider

    The short term availability has been great, and they have been able to provide last minute services. They keep my loved one company and will occasionally clean up a little bit.

    Jane H

    5

    April 9, 2018

    I am a current client of this provider

    We have used them for two years now and they have always been there. Their staff is wonderful and my mom is thoroughly pleased with them. I live in a different state, so if she can stay there and be happy, we are good.

    Alicia M

    5

    April 6, 2018

    I am a past client of this provider

    I find I can trust Always Best Care. I rely on them, and the people always care about the patient. They made life easier because they were understanding, cooperative, and nice in general.

    HCPAnonymous

    5

    April 6, 2018

    I am a past client of this provider

    They have excellent employees. They got me to and from therapy and doctor's appointments.

    Wayne S

    4

    March 19, 2018

    I am a current client of this provider

    They are very knowledgeable and attentive. They provide stability in my life while I am recovering.

    Theodore N

    5

    March 19, 2018

    I am a current client of this provider

    The caregivers are loving and concerned for the health and safety of the patient. They have taken the burden away from me of watching my father.

    Mick T

    1

    March 16, 2018

    I am a current client of this provider

    They can fire the staff they have and find people who run the office better. It is very stressful. My husband is a double amputee and I need care that relieves me from the day to day operation around here.

    Provider Response

    I am personally familiar with this family and can’t imagine the frustrations one must endure dealing with a tragedy such as this family has endured. I supplied amazing caregivers to help Mr. T. And to give respite time to Mrs. T. Unfortunately, in my opinion, the focus turned to proper folding of laundry and other domestic chores that seemingly did not meet Mrs. T’s expectations. The care for Mr. T was exceptional, in my opinion. We did our very best and I am truly sorry we could not fulfill their expectations. Bonnie Zwack, Owner

    Ron W

    5

    February 6, 2018

    I am a current client of this provider

    The first person that they sent over didn't match well with us, and they took care of the issues right away and sent someone else the very next day. They have taken good care of my loved one, they get him to appointments in a timely manner, they help him with his home routine, and they have done light housekeeping, which I appreciate.

    Carl H

    5

    December 14, 2017

    I am a current client of this provider

    Always Best Care impressed me with how professional they've been, and the caregivers do a good job. Always Best Care helps me by being here when I need help. After the hospital, I couldn't stay by myself, and my daughter can't take care of me 24/7. Always Best Care assists me with what I need.

    Gayle G

    5

    December 9, 2017

    I am a past client of this provider

    I have been recommending Always Best Care becasue the management cares and they are well organized. Always Best Care keeps up with training their staff. They helped me when I was not able to stand or walk.

    Carmela R

    5

    December 7, 2017

    I am a current client of this provider

    I would tell a friend that Always Best Care has caregivers who are all dedicated and caring. They provide great care. My loved one is 105 and still with us, so I like to think that Always Best Care is doing a great job because of that.

    Antonia T

    5

    December 6, 2017

    I am a current client of this provider

    Always Best Care is reliable and flexible. When Always Best Care is here I have some free time while my husband is safe and cared for.

    Dr. Bernard & Sylvia L

    5

    December 6, 2017

    I am a past client of this provider

    Always Best Care offers good services. They called me when they said they would, and were here when they said. Everything from Always Best Care was done beautifully and perfect. I could not believe that they were done so fast!

    Heather M

    5

    November 27, 2017

    I am a past client of this provider

    I would recommend everything with Always Best Care. There was never a problem with time. The price was pretty good too. It really helped me when I first got out of the hospital.

    Joanne & Adolph M

    5

    November 21, 2017

    I am a current client of this provider

    Overall, Always Best Care's service has been great. Life has been easier since the caregivers from Always Best Care have started helping us.

    Jim O

    5

    November 10, 2017

    I am a past client of this provider

    I would refer others to Always Best Care because they were professional, very friendly, helpful, and knowledgeable. Always Best Care's services allowed me to not have to worry about was going on over here while I was gone.

    Norman & Erika S

    5

    November 7, 2017

    I am a current client of this provider

    Always Best Care is just very nice, they are easy to get along with, and they are wonderful. Always Best Care takes my husband to his appointments and takes me shopping.

    Anonymous_1216

    5

    November 6, 2017

    I am a past client of this provider

    Always Best Care gave me care for the times I needed it. I was recommended to use it. Always Best Care provided transportation for me to go to the things I need to do. I wasn't able to drive at the time.

    Stanely G_1

    5

    October 16, 2017

    I am a current client of this provider

    I would tell a friend that Always Best Care is very conscientious, and when I call, they get someone for us and they check in to make sure we like the caregiver. Always Best Care makes me feel at ease to leave them with my husband so that I can go do my shopping.

    Betty S_5

    5

    September 11, 2017

    I am a current client of this provider

    Always Best Care is great. Always Best Care has made life better by having a caregiver to do everything I need.

    Deborah N

    5

    September 11, 2017

    I am a current client of this provider

    Always Best Care is reliable, flexible, and have good communication with the client. The caregivers would walk our dog, and take my loved one to doctor's appointment. They would also bring meals to her.

    Jewel I

    5

    August 29, 2017

    I am a past client of this provider

    I would refer Always Best Care to others because the caregiver assigned to me was well-trained and a real help to me. The services provided me by Always Best Care was marvelous and necessary at the time.

    Anonymous_424

    4

    August 8, 2017

    I am a current client of this provider

    Always Best Care is dependable, but the price is high. Always Best Care's caregiver stays in touch with me.

    Betty H_2

    5

    August 8, 2017

    I am a current client of this provider

    I would tell others that Always Best Care has good employees that are good at taking care of people. The services make my loved one's life easier by taking care of her well. Everything she needs, they take care of.

    Brenda R

    5

    July 27, 2017

    I am a current client of this provider

    I like the follow through and organization from Always Best Care. I would definitely recommend Always Best Care to others. It is really helpful that the caregivers from Always Best Care care about me.

    Richard R_1

    5

    June 9, 2017

    I am a past client of this provider

    Always Best Care has great caregivers. Always Best Care made my life easier by monitoring what was going on with Richard and dealing with it.

    Joseph & Lucille C_1

    5

    May 26, 2017

    I am a current client of this provider

    I have had a great experience with Always Best Care. The caregiver is wonderful and a good cook. We are healthier and happier because of the great job the caregiver from Always Best Care does.

    Owen P_1

    5

    May 23, 2017

    I am a past client of this provider

    Always Best Care and their caregivers provided excellent care. The caregivers from Always Best Care came so I could get some rest. That was the whole point.

    Valeria R_1

    5

    May 15, 2017

    I am a current client of this provider

    Always Best Care is professional and helpful. Always Best Care makes my mom comfortable and someone is always here to make sure she is comfortable.

    Anonymous_580

    5

    May 15, 2017

    I am a current client of this provider

    Always Best Care offers service that is proper and respectful. Always Best Care serves me very well. They clean the house, prepare lunch, and do anything else that I ask.

    Holly M

    4

    April 17, 2017

    I am a past client of this provider

    Always Best Care's owner is very competent and professional. If they provide a good caregiver, the care is good. If they provide a bad caregiver, the care is bad. Always Best Care got a little inflexible at times on the number of hours required. We had to have so many hours per day.

    Jacquie B_1

    5

    April 12, 2017

    I am a current client of this provider

    Always Best Care is there for me if I have something that I need. They are always making sure everything is okay. I am confident that the client will be taken care of well when I have to leave.

    James R

    5

    April 10, 2017

    I am a current client of this provider

    Always Best Care is very nice and professional. The service has made my life easier by not having to worry about anything.

    Muriel T

    5

    April 10, 2017

    I am a past client of this provider

    Always Best Care was a very efficient company. The service made my life easier by letting me rest and regain my strength. The caregiver had a lot of energy to do all of the things that I asked them to do.

    Gloria M_1

    5

    March 17, 2017

    I am a current client of this provider

    I would recommend Always Best Care because I have been around hospitals for over 40 years, and all of the caregivers from Always Best Care seem to care about their clients. Always Best Care makes sure that my mother-in-law eats on time and has her medications on time. She doesn't always follow advice, so it's good to have someone here to make sure she follows the track.

    Linda L_5

    5

    March 8, 2017

    I am a past client of this provider

    Always Best Care saved me, they were fantastic, and they provided staffing on short notice. Always Best Care had an enormous impact, and I could not have gotten anything done without their help. They worked with us until the very end.

    Gladys R_1

    5

    February 10, 2017

    I am a current client of this provider

    Always Best Care is able to meet our requests. The fellow came to do work and there were some problems, but it was the client's fault not the caregiver.

    John J_4

    4

    February 8, 2017

    I am a past client of this provider

    I would tell someone that Always Best Care is very responsive to your requests. Always Best Care improved my daily life.

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    Services and Amenities of Always Best Care of Desert Cities in Indian Wells, California

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    Screening

    • In Person Interviews
    • Reference Checks
    • Immunizations

    About Always Best Care of Desert Cities in Indian Wells, California

    Since 1996, the compassionate caregivers from Always Best Care have helped thousands of families with non-medical in-home care needs. We provide free consultations and are dedicated to exceeding your expectations.

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    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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