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Interim HealthCare of Oklahoma City, OK Oklahoma City, OK

3613 NW 56 St. , Oklahoma City, OK 73112

(800) 558-0653 (Call a Family Advisor)

4.8

(76 reviews)

Offers Home Care, Home Health Agencies, and Hospice

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Reviews of Interim HealthCare of Oklahoma City, OK in Oklahoma City, Oklahoma

4.8

(76 reviews)

    Tonda F.

    1

    December 18, 2021

    Other

    If I could leave a zero star review, I would. There are some quality nurses that work here, however client beware they will drop (discharge) you on a whim. After a recent surgery, my 80 year old mother was discharged with a care plan to ensure she would receive her antibiotic drip 3 times per day at home. Only 4 days in, I received notification that they had "kind of goofed up on the skilled nursing rates". But was ensured, "not to worry, that there was a plan to fix it". They offered to honor the rate quoted for 3 days. Day 1 became day 2 and day 2 I was put off until day 3. On day 3, the "plan to fix it" was 1) my mom does the drip herself (she does not have the dexterity) 2) she goes to a facility (she does not want to leave her husband of 48 years) or 3) she pays 3x the amount quoted. When I offered another, more viable solution, I was hung up on. Several minutes later, I received a text from the owner/manager that all in home care was being canceled. Interim Healthcare discharged my mom. Yes, they gave the obligated 5 day discharge notice, but expected my mom to pay the new rate for those 5 days. This was NOT a I "kind of goofed up on the skilled nursing rates". This was a gross misrepresentation of the cost of care to get my mother home. Where I am from, when this happens the company takes the loss. In this case, my mom is the one that is suffering. And our family will be the one taking the loss when my mom dies of sepsis from not receiving her antibiotics. This was the SECOND time they canceled service on my mom. Screw me once shame on you. Screw me twice shame on me.

    william marwil

    5

    May 20, 2021

    I am a current client of this provider

    Yolanda is a wonderful nurse who makes my tube change less stressful than in the past.My blood pressure no longer soars when she is on the case.Very friendly and efficient.

    JCastillo57

    5

    June 28, 2019

    I am a past client of this provider

    I received excellent care! Thank you to Yolanda for being informative, compassionate, and caring. She is an amazing nurse.

    Reviewer#JO0218D

    4

    February 21, 2019

    I am a current client of this provider

    Nellie is always here and on time. She is working hard to establish rapport with my Mom.

    R. Kennedy

    5

    February 21, 2019

    I am a current client of this provider

    Aide, Rebecca takes care of my wife. Very good with care and kindness. The Best! Betty has Alzheimer's for several years. Not able to walk at present. Sponge bathing and wheelchair required.

    Mrs. Stankiewicz

    5

    February 20, 2019

    I am a current client of this provider

    Rebecca F. has provided me excellent caring. Compassionate service! I would highly recommend her to anyone!

    Mach Family

    5

    January 26, 2019

    I am a past client of this provider

    Interim Hospice provided our family with exceptional care and concern. Very emotional time for us but they took care of my mom and tried to prepare us for the road ahead. Probably the most difficult time in our lives, and the care of Interim was invaluable, especially nurse Kaci. No matter when you call, they answered and were there. We are forever grateful.

    Robyn

    5

    November 29, 2018

    I am a current client of this provider

    We absolutely adore Vanessa R! Vanessa has been working with us on my husband’s wound since September 7, 2018. We can’t thank you enough for sending this angel to us. Interim Healthcare has taken very good care of us and our journey toward “healed” continues. Love them.

    Majid

    5

    November 28, 2018

    I am a current client of this provider

    Excellent care done. Vanessa took extra care to make sure all is well. Thank you.

    Ron

    5

    November 22, 2018

    I am a current client of this provider

    Excellent care. All your people are focused on me and the quality of care they give. Thank you: Deborah, Christine, Edna, Cheryl, Diana, and the others.

    Connie Daniels

    5

    November 20, 2018

    Other

    They are always available and great communicators. Nurse Sali K. has gone over and above for our clients. Before hours and after hours she has handled situations that need immediate attention and has always kept us informed along the way. Follow through is important and we have been very happy with the way Sali has always seen the situations to the end. She has called doctors after hours to get prescriptions for our clients and has scheduled nurses when we needed the extra eyes and care. She’s is a very knowledgeable RN. I would recommend Interim Home Health and Nurse Sali K. to all my clients.

    Evelyn

    5

    November 16, 2018

    I am a current client of this provider

    Janita was a wonderful P.T. She really helped me get a lot of movement in my knees. A very nice person. Deborah is a very good helper. She was right there with me during my showers. She helped me get dressed. She is a very sweet young lady. I love them both.

    Betty

    5

    November 2, 2018

    I am a current client of this provider

    Outstanding! Kristie the nurse was very knowledgeable of various medical conditions. She taught my mother and I a lot about managing diabetes, CHF and COPD. She is such a blessing to our family. She really cares and gives us time and attention.

    Phyllis S.

    5

    October 24, 2018

    I am a current client of this provider

    I am very satisfied with all the care I have received. All the nurses are kind, polite and friendly. Also, they are very professional.

    Roberta

    5

    October 20, 2018

    I am a past client of this provider

    Service was great. Loved everyone who helped me recover.

    Joyce

    5

    October 18, 2018

    I am a current client of this provider

    Very professional and friendly. Did a good job of explaining everything. Got the IV in the first time.

    Daniel

    2

    September 20, 2018

    I am a past client of this provider

    Nurse was average. Social worker was very poor, in fact, bad. Chaplain was great. Care is subpar. Medication prescribed is practically non-existent as to what I need to feel relief and comfort. No equipment. Diagnosis is incomplete. Require liquid nutrition, only 25% a month is provided. In home hospice is giving me great reason to drop Medicare completely and to just quietly die. Unsatisfied, angry, frustrated.

    Provider Response

    Mr. Daniel, customer service is our highest priority at Interim HealthCare. I do want to extend and apology if this was your perception of your care and I hope you will give us an opportunity to learn from your experience as we are always looking to improve our operations and the care we provide to our clients. Please reach out to myself via email or by telephone at your convenience. Respectfully, Bethany

    R. Bryant

    5

    September 18, 2018

    I am a current client of this provider

    I received excellent care from the entire staff.

    Provider Response

    Thank you so much for trusting us, to care for you in your home.

    K. Ward

    5

    September 12, 2018

    I am a current client of this provider

    Always excellent care. Provided help when I wasn't sure if I needed to go to the hospital. Christy M. is great and polite.

    Provider Response

    Thank you for trusting us with your health care needs!

    Roy

    5

    September 12, 2018

    I am a past client of this provider

    The home care team we had was very helpful and we enjoyed working with them. Physical therapist-Janita, bathing-Christine, and speech-Terri, all were very fun to be around. Very personable.

    Provider Response

    Thank you for the review, and allowing us the opportunity to care for you at home!

    Anonymous

    5

    September 12, 2018

    I am a current client of this provider

    Your staff and nurses are angels. The nursing profession is a very difficult and demanding calling in life, so when I see the amount of compassion and empathy that your employees have retained in such a career, the weight bearing down at this time in our life is just a little lighter now. Thank you!

    Provider Response

    Thank you for the feedback! We appreciate the opportunity and trust you gave us, to provide care for you in your home.

    Robert

    4

    September 7, 2018

    I am a current client of this provider

    Quality of service is very good. Very caring people and certainly appreciate the help given to me and Helen.

    Provider Response

    Thank you for the review, and allowing us the opportunity to care for you at home.

    Joanne

    5

    August 17, 2018

    I am a current client of this provider

    I am very happy to have Christie as my nurse. She makes you feel very special. She is the best nurse I've ever had. She doesn’t' rush in and out. She checks me thoroughly and explains the reason why she checks everything I'm in doubt of. She's the best. She goes over and beyond her duties.

    Mary

    5

    August 10, 2018

    I am a current client of this provider

    We receive great service from Shelly, and Mary loves her.

    J. Williams

    5

    July 31, 2018

    I am a current client of this provider

    The work is excellent! Tasha is very personable and efficient and a hard worker. I feel very comfortable with her and she meets my needs.

    Rebecca

    5

    July 31, 2018

    I am a current client of this provider

    The quality of services I receive are excellent! The nursing care is excellent! The bath care is excellent!

    David

    5

    July 31, 2018

    I am a past client of this provider

    We received excellent service for David. Friendly, caring, and gentle and very qualified.

    Anthony

    5

    July 20, 2018

    I am a current client of this provider

    The care that I receive is so much better, now that I have a steady aide. She is a joy to be around in the morning. She is like another daughter to me. She makes sure everything is taken care of before she leaves.

    okronrod

    5

    July 9, 2018

    I am a current client of this provider

    i didnt know the services were so valuable. like that staff is up beat and happy. impressed with mission statement. i feel that they are really working hard to keep me out of the hospital and receive the best care. i would like to thank edna, christine, cheyenne, debra, and dianna for all their help and care.

    Bill

    5

    July 2, 2018

    I am a current client of this provider

    Timely on appointment, thorough, pleasant, caring, and positive attitude.

    J. Glasgow

    5

    June 29, 2018

    I am a current client of this provider

    Rebecca has been mom's helper for showers. She's wonderful! We have enjoyed having her help! All of the various nurses and staff have been so much help and a real blessing to our family.

    J. Bacy

    5

    June 22, 2018

    I am a current client of this provider

    Ms. Dejah's professionalism only outweighs her nursing skills. Taking charge of my wound care and with weekly treatment and continued medical advice; there is great improvement.

    Interim Reviewer

    5

    June 22, 2018

    I am a current client of this provider

    Prompt, professional, and personable.

    Anonymous

    5

    June 19, 2018

    I am a current client of this provider

    Great service and communication.

    Randall

    5

    June 19, 2018

    I am a current client of this provider

    Excellent quality of service. Dejah is very informative, educational, and helps my "confidence" level so much, especially with my ostomy!

    Teri

    5

    June 15, 2018

    I am a current client of this provider

    Whatever you pay her, pay more. Samantha is awesome! She's always on time NO MATTER WHAT. She goes on and beyond call of duty! When we are in handicap parking and a car pull in too close, she lets them know they need to move over so I can get out. I and my husband adore her.

    Anonymous

    4

    June 15, 2018

    I am a current client of this provider

    Physical therapy was very helpful with exercises geared to my needs. Nurse was knowledgeable and caught problems, reported them to doctor and antibiotics were ordered. Occasionally late for appointment while training other nurses.

    Benjamin

    5

    June 15, 2018

    I am a current client of this provider

    She always called the night before she came. Very friendly and cheerful! Made you feel comfortable and relaxed. Very concerned about all your problems and explained everything to you.

    R. Lambeth

    5

    June 12, 2018

    I am a current client of this provider

    Dejah is very patient and compassionate. She has a way of making us feel like we are important.

    Darlene

    5

    June 12, 2018

    I am a current client of this provider

    Very caring and knowledgeable. Gave good ideas. Should we even need Interim services, we will ask for Yolanda!

    Hope

    5

    June 6, 2018

    I am a current client of this provider

    I have received excellent service from a person(s) that really care! I have recommended Interim Home Healthcare to many people. I feel as though I do not have to worry because I have the BEST home health care possible.

    Becky & Dave

    5

    June 6, 2018

    I am a current client of this provider

    Our nurse, Nicky is exceptional. She is kind and caring and takes the time to show me how to do what I need to take care of my husband, Dave. She always calls to let us know when she is coming. I can't say enough about her. Our bath lady is great, too. He says it's her or nobody!

    Benik

    5

    June 6, 2018

    I am a current client of this provider

    I love my caring nurses. They are teaching me the basics of how to take care of myself with the illness I have. Nurses are so patient, you could not find a better nursing service nowhere in this state. Thank you Interim.

    Gary B.

    5

    June 6, 2018

    I am a current client of this provider

    Excellent service. Very knowledgeable.

    Guenoris

    5

    June 5, 2018

    I am a current client of this provider

    Excellent, superb, outstanding, very attentive, always on time, sensitive to my needs, calls before arriving, and always properly dressed and well groomed.

    Betty

    5

    June 1, 2018

    I am a current client of this provider

    Services are wonderful. Nurse is very helpful and answers my questions and nice as can be.

    Ebrahim

    5

    June 1, 2018

    I am a current client of this provider

    Nurse is nice. Does a good job at explaining medications and including me in what she does. Nurse sets up my pill planner and helps me not run out. I appreciate her.

    John & Mary

    5

    June 1, 2018

    I am a current client of this provider

    Tangie is an angel answer to prayer because she can cut his hair and saves me putting him in the car going to barber, pull up over curb in wheelchair and reverse order home. All nurses, Casey, Aldean, Susan, go overboard on compassion, love and caring. Helping out each other is what a nurse is.

    Wanda

    5

    May 31, 2018

    I am a current client of this provider

    Excellent care, very attentive nurse, Kaci. Gentle touch. Becca is wonderful caregiver. Always smiling, soft spoken, has a great deal of patience and understand, plus compassion.

    Eugene

    4

    May 31, 2018

    I am a current client of this provider

    Everyone is nice. My home health aides helped me a lot. I appreciate her getting me food when I was hungry!

    Marion

    5

    May 22, 2018

    I am a current client of this provider

    I am very happy with Interim. Lisa is very polite and very caring about my issues.

    G. Logan

    5

    May 22, 2018

    I am a current client of this provider

    I always get the best care from all of my nurses, especially my main nurses, Yolanda and Rebecca. I feel like they are family and they really care about me. I'm slowly but surely getting better and I attribute that to my wonderful care!

    Edward

    5

    May 22, 2018

    I am a current client of this provider

    Provide good care, caring, and understanding.

    Izalure

    5

    May 22, 2018

    I am a current client of this provider

    The quality of services I received is very good.

    I Parker

    5

    May 22, 2018

    I am a current client of this provider

    Very good. My nurse Dyan is so kind.

    Gaylee

    5

    May 18, 2018

    I am a current client of this provider

    Lisa has been and continues to take such great care of me. She is such a wonderful help to me and my family! Thanks Lisa!

    Anonymous

    5

    May 18, 2018

    I am a current client of this provider

    Yolanda has been with me for over 2 years. She is great. She has been here for the bad times and good times. Yolanda is one of a kinda! I don't know what I would do without her.

    Ralph & Wanda

    5

    May 18, 2018

    I am a current client of this provider

    Excellent aid and nurse care.

    Martha

    5

    May 16, 2018

    I am a current client of this provider

    Lisa is a great nurse. I want to keep her forever. God sent her to me at the right time in my life. I thank God for her every time I see her, so does my two doggies.

    Macie

    5

    May 16, 2018

    I am a current client of this provider

    Services have been good.

    Amos

    5

    May 16, 2018

    I am a current client of this provider

    My nurse is a very good one. Don't get rid of her.

    L.J.

    5

    May 16, 2018

    I am a current client of this provider

    These ladies are very good and dependable.

    Anonymous

    5

    May 11, 2018

    I am a current client of this provider

    Lisa has been a great nurse to me. And she has taught me so much about my meds, my anxiety, and my mental health issue. She needs a raise and she cares.

    Reba

    5

    May 10, 2018

    I am a current client of this provider

    Very pleased. Professional and great bedside manner.

    Mike

    5

    May 10, 2018

    I am a current client of this provider

    Lisa is a credit to her profession. She has shown nothing but complete concern for Mike's health.

    Bill

    5

    May 10, 2018

    I am a current client of this provider

    Since November 2017, Yolanda has been treating my wife wound care for back surgery. When wound wouldn't heal, she contacted surgeon head nurse and Dr. Lentz; wound doctor stitched and close wound December 28, 2017. Since then she has provided excellent care and wound is close to healing and just a small area now.

    Debbie

    5

    April 26, 2018

    I am a current client of this provider

    I love Lisa. She is great.

    Kathryn

    5

    April 26, 2018

    I am a current client of this provider

    Psych nurse RN is amazing. Director of marketing is always cheerful and always helpful. The aides/companions are always so kind and caring. I have told lots of people about Interim.

    Debra

    5

    April 26, 2018

    I am a current client of this provider

    She is very patient with a retired hardheaded RN. It is getting easier for me with each visit. I am able to suggest treatment options that I learn about and she gives back good information on it and whether I should pursue it. Thanks to Lisa.

    Biletta

    5

    April 17, 2018

    I am a current client of this provider

    I like what they do.

    paulette51

    1

    April 17, 2018

    Other

    Interim dropped my son as a patient with no notice on the day I arrived in New Orleans to have a double mastectomy. So with no family in town to change his wound bandages and no home health, I don’t know what we are going to do. Thanks Interim, way to go in giving more stress to you ex patient and myself!

    soulen

    5

    April 9, 2018

    Other

    We have a companion one day a week who is reliable and very flexible. She assists with some household duties as her time permits.

    TBray

    5

    February 16, 2018

    Other

    Kim is an amazing professional with Interim. She cares for her patients very much and it shows during each visit. She is thorough with her assessments and spends the time to really listen to the patients' or families' concerns and questions. Her compassion for Home Health is very uplifting and any patient under her care will receive 5 star care every single time.

    Cindy Sue

    5

    February 8, 2018

    I am a past client of this provider

    This agency is excellent. The nurses and aide staff are caring and kind. I could ask for nothing better! I was assigned this agency after discharge from a skilled nursing facility and the care was very good.

    Mary351816

    5

    October 6, 2016

    I am a past client of this provider

    Interim has been fantastic and wonderful to deal with, so I will recommend them. They respond immediately, are very cooperative and helpful, and recheck my mother’s insurance to make sure it is covered. They all seem to care about what they do and the people they see. They have been very good with my mother, which isn’t easy. So, I have been very happy.

    Provider Response

    The Interim family would like to thank you for your review. We take pride in delivering 24/7 care 365 days a year to assist clients in the comfort of their home with any needs. We have a interdisciplinary team approach which allows us to address a great range of needs. At Interim we can assist you with home health, hospice, private care, palliative care, respite care, therapy, and assist you with a wide range of service you may need within the community. The staff at Interim is dedicated to an individualized approach providing physical, emotional, and spiritual support, with dignity and respect.

    Jerry W848518

    5

    June 17, 2016

    I am a past client of this provider

    I have been thrilled to death with my service. They went completely through my house to make sure it was safe. I would give them 5 stars. They're the best.

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    Services and Amenities of Interim HealthCare of Oklahoma City, OK in Oklahoma City, Oklahoma

    Health services

    • Physical Therapy

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants
    • In Home Health

    Medicare

    • Overall

      4.5

    Medicare Provider Number: 377658
      Ownership Type: Proprietary
      Rating Date: 9/1/2023
      Timeliness of providing service: 96.4%
      Taught patient or caregivers about their drugs: 98.8%
      Checked patient's risk of falling: 99.7%
      Checked patient for depression: 99.3%
      Checked for flu vaccination: 86.6%
      Checked for pneumonia shot: 90.3%
      Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care: 97.6%
      How often patients had less pain moving around: 84.2%
      How often home health patients had to be admitted to the hospital: 10.3%
      How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted: 15.7%
      How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital: Same As Expected
      How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital: Same As Expected
      Walking or moving around: 83.1%
      Getting in and out of bed: 77.3%
      Bathing: 88.8%
      Breathing: 84.0%
      Wounds/healing after an operation: 100.0%
      Medication compliance: 85.1%

    About Interim HealthCare of Oklahoma City, OK in Oklahoma City, Oklahoma

    Hospice is a type and philosophy of care that focuses on the palliation of a terminally ill person's pain and symptoms, while attending to their emotional and spiritual needs. It is an integrated program of medical and psychosocial care, insuring that the final stages of life are lived with the greatest degree of comfort and dignity.

    Partnering with hospitals, nursing homes and community based organizations, Interim meets the specific needs of terminally ill individuals and their families. Interim provides care most frequently in patients' homes however, care can also be provided in independent and assisted living residences.

    Hospice services from Interim are covered by Medicare, Medicaid, and most private insurances and include:

    • Pre-Admission Consultation
    • Nursing Care
    • Pain and Symptom Management
    • Pharmacy Consultation/Services
    • Medical Equipment and Supplies
    • Education and Training of families and caregivers
    • An Interdisciplinary team of hospice aides, physicians, social workers, spiritual care counselors and volunteers
    • Bereavement care for families and caregivers

    Map of Interim HealthCare of Oklahoma City, OK

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    Senior Care Services near Oklahoma County, OK

    • Mcclain County
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    Senior Care Services near Oklahoma City, OK

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