The caregiver that we had is the third caregiver from Eva’s Home Care, but she has been there the longest. Most of them are Polish, and my mother sometimes has a hard time understanding. It is frustrating as my mother doesn’t hear well; it’s like the TV is so loud, and they’re talking loud. She works 24/7, and my mother would like her to be off every weekend and have someone else because she feels that she has to get up in the night and not have good sleep, but the company refused. They’ve told me that they don’t work that way, that she works for 12 days and then she has 3 days off because the caregiver comes far away. The caregiver is from the city, and we’re in a suburb. There is another caregiver, and she lives 5 miles away, but she is like a private. Both previous caregivers and this caregiver to me were very good caregivers.
The fact is that I don’t know that’s reasonable to have them on the contract that they can’t have every weekend off. This lady that is with my mother had been with a person prior to my mother for seven years until she passed away, so she is a good carer. It’s inconvenient to have a caregiver so far from me. To have a caregiver from the area -- 10 mile radius from where you are -- is important to me as I worry to them travelling the distance they do. But the pricing is you do get what you pay for.
Eva's Home care is an in-home care provider serving Oak Lawn, IL and the surrounding area. Eva's Home care offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.