Reviews of Home Instead Senior Care - Norwell, MA
Shantiji August 15, 2013
I am a current client of this provider
I can't say enough about what a difference Home Instead, Jennifer, Director of the Norwell agency, and our care-giver have made in my life and I know eventually that of my husband as well. Home Instead's directors do everything possible to match clients with a care-giver as close as possible to its clients' needs and interests. Jennifer could not have made a better match for us. I so look forward to Wednesdays and having my wonderful care-giver at my front door.
sfah06 August 05, 2011
I am a past client of this provider
We hired Home Instead to come on a daily basis for my elderly parents. My mom had trouble walking and couldn't perform her daily duties (cleaning, doing the wash, grocery shopping, etc.) and cook. My dad was on oxygen 24 hours a day and had memory loss. We basically had the same person come every day during the week (Mon. - Fri.). Over the 7 years we employed them there was only a few times that the weekly person changed hands. We were lucky with the consistency. They were all very nice, caring individuals who truly loved their job. They really came to know my parents well and their routines, etc. Almost better than us! They would also take them to local doctor's appointments if one of us wasn't able to do it. The only times we had a problem was usually with the weekend help. It wasn't that bad, but there was one time when a worker never showed up and never called in sick. This presented a problem since my parents needed 24 hour care the last few years. We even had them sleep over a few nights a week to help us out. They were accomodating when we asked for certain workers that we liked. I would highly recommend them as they were a huge help for us.
From Home Instead Senior Care - Norwell, MA
Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.
Home Instead Senior Care - Caregiver Skills
Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.
Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.
Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.
Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.
Features of Home Instead Senior Care - Norwell, MA
- Full-service agency. (We directly employ the caregivers we work with.)
- Agency extra: Each Home Instead Senior Care® franchise office is independently owned and operated.
Range of services
- Companion care
- Range of services extra: hospice support, Alzheimer's and other dementias care, chronic conditions
- We interview every team member in person
- We check references
- We check driving records
- We confirm legal U.S. residency
- We require drug screenings
- Staff members receive ongoing/continuing training
- Family Communication
- Transition Issues
- Memory Care
- Training areas extra: the aging process, how to keep the client and CAREGiver℠ safe, building relationships, Alzheimer's or other dementias care
- We handle payroll, benefits, and taxes for our caregivers
- Our business is bonded and insured
145 Washington Street, Suite 11
Norwell, MA 02061
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