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Synergy HomeCare Manhattan, New York

261 W 35th St, New York, NY 10001

(800) 558-0653

Verified Partner

4.47

(69 reviews)

Offers Home Care
Top rated on Caring.com

2019

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Reviews of Synergy HomeCare Manhattan, New York in New York, New York

4.47

(69 reviews)

    Top rated on Caring.com

    2019

    Provider of Choice 2024
    Home Care Pulse Certified 2024

    Thomas G_14

    5

    February 6, 2024

    I am a past client of this provider

    They have had a great impact on me because I needed them to help me manage. They helped him with bathing and exercises. So far, I don't have any complaints. I like that they provided things for me that I needed, like medicine.

    Provider Response

    Thomas- Thank you for good feedback. We appreciate your kindness and thoughtfulness. We are here when you need us!

    Connor Roberts

    5

    December 5, 2023

    I am a past client of this provider

    Very responsive and understanding. Reliable and dependable and easy to communicate with. We had a negative experience with another company, so we REALLY appreciate them even more!

    Anonymous_7429

    5

    December 5, 2023

    I am a current client of this provider

    They helped schedule our preferences. I liked the one person they sent over she made the company.

    Gerard R_1

    5

    October 6, 2023

    I am a current client of this provider

    We were able to get someone right away. Thy are very responsive.

    Provider Response

    Thank you for the kind review. Synergy Care and our caregivers work to excel in all services we provide. If you need us again, please contact us.

    Catherine K_9

    5

    September 7, 2023

    I am a past client of this provider

    They come and help me with things like being caring and refer to me by name. I would use them again if I needed them. I like that they are reliable.

    Elisabeth A_1

    5

    August 3, 2023

    I am a current client of this provider

    Without the additional support, we would have to put my mother in a specialized home. My mother has been really happy with the service and the ladies have all been sweet and caring.

    Pera P

    4

    July 19, 2023

    I am a current client of this provider

    My mother can not be left alone, so it is good to have someone here. Some of the caregivers are ok, but some of the substitutes are not well-trained or don't get along as well.

    Henry S_12

    5

    March 13, 2023

    I am a past client of this provider

    They had people who know what they need to do. They're easy to work with and they're responsive.

    Anonymous_6339

    2

    February 7, 2023

    I am a past client of this provider

    They needed more qualified people that were consistent. I would like the ability to find adequate people to handle my husband was better.

    Gerarda Hendrika L

    5

    February 2, 2023

    I am a current client of this provider

    The most helpful has been the outreach because they constantly do more than I ask them to do. I like the high intelligence and satisfied care.

    Robert M_30

    3

    January 4, 2023

    I am a current client of this provider

    The caregiver that we have right now is excellent. SYNERGY HomeCare owes me a payment from August 23rd. I very disappointed in them at this time.

    Margot S

    4

    October 13, 2022

    I am a current client of this provider

    They help me with things I can't do myself. It has worked well for me. They are kind and knowledgeable.

    Grace O_3

    5

    September 19, 2022

    I am a past client of this provider

    They were able to provide service when we needed it. They were very accommodating to our needs. They would stay up late to help my mom when we needed it. They were incredibly thorough and would reach out to us with scheduling often. There was always someone around.

    Anonymous_5478

    4

    September 1, 2022

    I am a current client of this provider

    They do many things that are difficult for me and my wife to do. I like that they communicate well.

    Anonymous_6388

    4

    August 11, 2022

    I am a current client of this provider

    They can have the best quality of aids. They need to improve on the skills of the aids.

    Irving B

    5

    July 5, 2022

    I am a current client of this provider

    They helped by making sure my dad is well taken care of and takes meds on time. I like that they have great aides who are nice to my dad.

    Anonymous_6218

    4

    June 3, 2022

    I am a past client of this provider

    Some of the people that came to my home did nothing. They did not want to help me wash dishes or clean my computer area. I like the fact that when you call someone is always there to answer the call and that someone showed up on time.

    Anonymous_6147

    5

    June 3, 2022

    I am a current client of this provider

    The caregiver will take her for walks and they talk to her and she tells us everything. Edna says that they are very kind and they understand her.

    George B_5

    5

    March 2, 2022

    I am a current client of this provider

    The agency provides bathing services and provides the food services. I liked that they are prompt and do what they are supposed to do.

    Susan H. D

    4

    March 2, 2022

    I am a current client of this provider

    I can't do without it. The services are essential. I just want to be in communication with them if I have any complaints. They have interesting and well training aides.

    Marny B

    5

    February 9, 2022

    I am a past client of this provider

    I liked that all the people that we had were very pleasant and the quality was pretty good.

    Arnold M_1

    5

    January 12, 2022

    I am a current client of this provider

    They take care of my mother, so I don't have to worry. They are professional and reliable.

    Carl H_3

    5

    August 3, 2021

    I am a current client of this provider

    They have helped me with my meals. They also take me to appointments. They know what they are doing and I feel comfortable with them.

    Anthony A_1

    5

    July 19, 2021

    I am a current client of this provider

    She is an aide for him. She helps him go to the doctor. They are very accommodating. They are patient. After several tries, the caregiver that we have now works perfectly.

    Makeda A

    4

    June 17, 2021

    I am a current client of this provider

    They could send a companion who has the experience that an aide has. I don't want some one who just babysits her, I need a caring companion. They could have aides who are trained in memory loss patients.

    Nancy F_21

    4

    March 3, 2021

    I am a past client of this provider

    She didn't need anyone that badly, and we were fortunate for that. They were willing to accommodate us with different hours because she didn't need eight hours. She felt better, it helped a lot. It gave her security. I have no reference point for any other place. They took a deposit that they said we'd be working off of, but once the services were finished they said we had to apply for it and they said they'd send a check. It was not terrible, but it could have been better.

    Gale S_1

    5

    December 7, 2020

    I am a past client of this provider

    They follow up immediately and are a wonderful provider of home care. The healthcare that was provided was great and so was the office.

    John O_13

    5

    November 19, 2020

    I am a past client of this provider

    They were a very professional company. They sent a nurse out to evaluate my husband before they assigned a worker to him. They were very responsive to anything I might need or want. I spoke to the person in change of the home car aides and she was very helpful.

    Jeff J_2

    5

    September 25, 2020

    I am a past client of this provider

    The caregivers really took the time to understand her. The client is famous and they did well in protecting her privacy. She was feeling isolated but they were great at creating safe time and video calls with family and friends. They facilitated all sorts of goodbye calls. Mari was exceptional. She said they could take it and they could adjust to my needs. I was concerned about the price but Mari was outstanding. I got calls from her nearly every day. She set up the coordination for the caregiving team. They checked in with us and if there were issues they would get back with Mari.

    Provider Response

    Jeff, we are truly grateful for your appreciation and feedback of the team here at Synergy. We are so happy that we were not only able to help in your time of need, but we were also able to exceed your expectation as well. Thank you for entrusting us with the care of your loved one.

    Delores L

    4

    July 10, 2020

    I am a current client of this provider

    The aides fill out forms that have nothing to do with my loved one's care. I do like the aides but there are some things they can do to improve.

    Doris C_7

    5

    May 21, 2020

    I am a current client of this provider

    Especially during this situation they have been incredibly dependable during a time that I was afraid I would lose the care and lose the care I have come to trust. They have been there every step of the way. They have been highly responsive and I have found them to be a really great partner in every way.

    Sheila F_1

    3

    May 11, 2020

    I am a past client of this provider

    I was very unsatisfied with the aides. I didn't trust them so I would rather not deal with anybody. A lot of the aides don't particularly care, they are more interested in the pay rather than the patient. That makes me not want to deal with the agency. Many of them are thieves.

    Dr. B_3

    5

    March 12, 2020

    I am a current client of this provider

    I wouldn't be able to live without it. They provide the service we need. I like their communication.

    Anonymous_1915

    4

    December 20, 2019

    I am a past client of this provider

    My father passed away, and it was nice to have the aide to come visit in the hospital. The caregiver was very nice. The only issue is the price. We couldn't afford it, especially when she needed 24/7 care.

    Anonymous_2961

    4

    December 12, 2019

    I am a current client of this provider

    They understand my needs. They are my eyes, since I can't see. Sometimes, the caregivers aren't as good as I would have hoped.

    Dina R

    5

    December 11, 2019

    I am a past client of this provider

    Knowing that they were there to help my aunts out is a relief off of my mind. Everything was wonderful with the care she got. They are very caring and easy to work with.

    Tom D_1

    5

    November 15, 2019

    I am a current client of this provider

    The dependability and timeliness has been very good. We sleep well at night because we know that my mom is being taken care of. I like the personal interaction within the office.

    Rebecca B_6

    2

    November 12, 2019

    I am a past client of this provider

    They could have been screening better to see who is actually interested in care, and they could focus on mental health more instead of just physical stuff. They could have delegated instructions better to their staff. I would give instructions to a staff member's boss, and the staff wouldn't be clear on the instructions.

    Martha W_2

    4

    October 25, 2019

    I am a past client of this provider

    The aides are excellent. They are very caring and patient. My mother is very difficult, but they were very patient with her. The aides are very good, but the administration could be improved. If I call and say something that the aide needs to know, it is not communicated in time. If the aide calls and says they can't make it tomorrow, I won't get them the same day. The communication in the office needs to be improved.

    Anonymous_1672

    4

    September 30, 2019

    I am a past client of this provider

    They can engage her in more cognitive work. For Alzheimer's care, I probably wouldn't recommend them.

    Marcia S

    5

    September 20, 2019

    I am a current client of this provider

    It has made a big difference. They help him when he gets out of bed to walk. He needs assistance with getting dressed, and they prepare breakfast for him. They know just what he needs and wants, and they get that for him. They have been great. I like the way they conduct themselves. They have been very helpful, and the client is very satisfied.

    Josephine R_1

    5

    September 19, 2019

    I am a current client of this provider

    They are a little hard to get along with. Sometimes, the aide and her don't get along. They help her by doing things that she wants them to do. They take her to doctor's appointments and stay with her the entire time. I like who I deal with very much. Marie is very helpful. We are dealing with 2 elderly people, and one changes appointments around. Marie is very helpful.

    Joseph R_8

    5

    August 27, 2019

    I am a past client of this provider

    They took over the care of my parents when I could not. They were responsive, and they were quick to act. The caregivers were compassionate, kind, and professional.

    Barry P

    2

    July 26, 2019

    I am a current client of this provider

    I was discharged from the hospital yesterday, I have no one here today. That would be good start. They need to improve the coordination.

    Joshua R_2

    5

    July 12, 2019

    I am a current client of this provider

    I was taking care of my parents. Once I got care for them, I was able to have SYNERGY HomeCare take care of both of them, and it made life easy. They were honest about cost, and they appeared to be caring and professional. They made it very easy. SYNERGY HomeCare came to me to complete the paperwork.

    Sylvia B_2

    4

    May 14, 2019

    I am a current client of this provider

    The caregivers are pleasant. It's way too expensive.

    Cheryl S

    5

    April 10, 2019

    I am a current client of this provider

    They provide constant care, and they have a really wonderful personality. The caregivers that they provide are some of the best that I've ever seen across agencies.

    Frances C_3

    4

    March 12, 2019

    I am a current client of this provider

    They give us peace of mind on our part. They need to give us feedback. One of the aides left and another one came, but we were never notified.

    Esther T_1

    5

    January 29, 2019

    I am a past client of this provider

    They come to my apartment to get the money and I call them to see how I am. Everybody is nice and the caregivers show up on time.

    Mary P_11

    5

    December 19, 2018

    I am a current client of this provider

    They are on time, and they do what I ask them to do. The person is wonderful.

    Anonymous_1040

    5

    December 12, 2018

    I am a current client of this provider

    They are very good about not being intrusive and they are understanding. They are very well-organized and very responsible on every level.

    Lorraine_1

    4

    December 12, 2018

    I am a past client of this provider

    They did good, they took care of my mom and were attentive. They could explain better about the patient.

    Anonymous_Q5w

    4

    December 12, 2018

    I am a current client of this provider

    They do shopping, cleaning, cooking, and serve food. I don't like the price.

    Kent G

    4

    November 27, 2018

    I am a current client of this provider

    The impact is positive. With the people they sent, it's been good except for one, which we dealt with. I think they've tried to do everything she's required. Maybe the problems that are encountered with any home care services is not necessarily with the caregivers themselves because I think they've sent good caregivers, but it's very difficult to deal with the person that they're caring for. She is very insistent and kind of bossy. Sometimes she can be very unpleasant, and I think that's the problem. Her mind is fine, but she's not a good communicator and she's in a very small space so the caregiver is in the same room unless she's in the bathroom. There's not a whole lot for them to do, and this woman won't let them help her bathe. They are reasonably great. Their caregivers seem to be fine. All I hear is from my loved one, and what I hear is that they moved something or can't find something or this or that.

    Bill K_3

    4

    November 9, 2018

    I am a current client of this provider

    They are indispensable. We live eight states away from my mom, so they make life much easier. They could improve their communication. Sometimes we wish that we heard more about what is going on with the aide's hours. We have requested multiple times that we be told what the aides are logging for hours, and they have never once given that to us. They say what the charges are due to, but we want the hours and they don't want to give that to us, apparently.

    Mary T_1

    4

    October 30, 2018

    I am a current client of this provider

    It's nice to have them here because I'm not able to take care of my wife like I used to. They treat my wife nicely, are on time, and do a little extra work even though they don't have to.

    Lori

    5

    October 2, 2018

    I am a current client of this provider

    We chose Synergy HomeCare because I had gone through many agencies and they were the most accommodating to me when I spoke with them on the phone. My husband has an aide three times a week. They start with a nurse in the beginning and then six months after, the nurse comes back and rechecks him. The caregiver is wonderful and the best I've ever had. I've been doing this for eight months. Scheduling and billing are fantastic. I highly recommend them.

    Anonymous

    4

    August 22, 2018

    I am a current client of this provider

    I think they have done a fine job. They attend to my loved one's needs. I think the are more concerned with their rules and regulations than they are about satisfying my loved one.

    Brighton

    5

    May 9, 2018

    I am a current client of this provider

    I was no longer able to provide the care my husband needed and decided to use Synergy Home Care services. I was very apprehensive. I am very pleased with the care he is receiving. The provider they sent is experienced in working with clients with similarities of my husband. She knows how to talk to him to get his brain working and able to cooperate with her. She is very efficient. I couldn't be more pleased.

    Andrea S_7

    5

    April 11, 2018

    I am a current client of this provider

    SYNERGY HomeCare assessed our needs and made the caregivers available for us to interview. The care enables me to go to work. My wife is being cared for while I am away.

    Elizabeth R

    5

    April 11, 2018

    I am a past client of this provider

    I liked the two aides who were assigned to my aunt. They were like part of our family. We felt comfortable with them. She enjoyed being with the caregivers. They were always good to her.

    Jacqueline K

    4

    March 26, 2018

    I am a past client of this provider

    The company found us a caregiver right away on short notice and they met all of her needs. She liked the company that the caregiver provided.

    George K

    4

    January 24, 2018

    I am a current client of this provider

    The office is very responsive. Nothing goes as perfectly and smoothly as we would like, but the office has been very responsive in addressing any issues that I have had. The caregivers that I have right now are attentive, caring, responsive, and they will call me if they need to discuss anything with me.

    Karen M

    5

    January 19, 2018

    I am a current client of this provider

    They are very open and they communicate with me about the patient. They try to accommodate you as best as they can and they are all around. Without them my mother could not do anything. They cook for her, change her, move her from place to place, walk her around the apartment and get her cleaned up.

    Dave I

    5

    January 12, 2018

    I am a current client of this provider

    They have really pleasant caregivers. They help my aunt.

    Teresa558345

    5

    May 3, 2017

    I am a past client of this provider

    Synergy Homecare was excellent. The lady who attended to my father was very good. I would love to have her back if I could afford it. She fed my father three meals a day, bathed him, and made sure he was clean. I could never complain; they were very good.

    Isabel R.

    5

    May 11, 2016

    I am a current client of this provider

    When my father started faltering from Alzheimer's it was fast. I had to quickly figure out next steps. I found Synergy on a home care website. It had many good reviews. I called and asked about Spanish speaking caregivers. I was put through to Marcelo who explained everything Synergy offered. I found him knowledgeable, patient and understanding of our new situation. We have had a few caregivers. They have all had an understanding of the disease and have been a great help. More than satisfied with my experience with Synergy.

    Eileen R.

    5

    October 31, 2015

    I am a current client of this provider

    I am very pleased with Synergy and the care and the attention they provide for my brother. I live in Florida but have peace of mind knowing there’s a reliable and supportive team behind my brother.

    Chad & Shondell Hymas

    5

    October 31, 2015

    I am a past client of this provider

    My husband, Chad, has used Synergy when he travels to NYC. Synergy is one of the best companies to work with regarding his home-health needs. They have always been able to help him out even on short notice. They are great to work with in scheduling. I have heard nothing but good regarding any service they have provided Chad. When we travel to a new location, we always look for Synergy first. They have been great to work with!

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    Services and Amenities of Synergy HomeCare Manhattan, New York in New York, New York

    Rates

    • Hourly Rate: $29/hour
    • Live In Rate: to be discussed at care assessment

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants
    • In Home Health

    About Synergy HomeCare Manhattan, New York in New York, New York

    If you’re like most people, you’re looking for the best care available for yourself and your family. As your loved ones experience the physical and emotional effects of aging such as memory-related disorders (dementia and Alzheimer’s), illness or injury, you’re seeking reassurance that their safety, comfort, dignity and well-being will be protected as they continue to live independently in their homes. SYNERGY HomeCare opens the door to peace of mind by providing the high quality care your loved ones deserve.

    Map of Synergy HomeCare Manhattan, New York

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