Reviews of Home Instead Senior Care - Southern New Hampshire
PV6500 January 25, 2017
I am a past client of this provider
The first thing to know is that different Home Instead offices are operated by different people. It's a franchise. My experience is with the folks in Nashua.
In short: I would only recommend this agency if you have VERY simple requirements, like you want an aide to who can play cards with Grandma. Anything else... no way.
I contracted this company for post-stroke care for my dad, who lives in an assisted living facility. Home Instead was unable to provide consistent staff. In course of less than a week's time, with only 9 hours per day of care required, about ten people were assigned shifts to take care of my dad.
The quality of the people varied widely... from exceptionally good, to entirely unqualified and useless.
I found the management team VERY poor. The owner is entirely unresponsive. The communication is confused.
They talk a good game, and they promise a good product. For the needs of my family, they were absolutely not able to deliver.
Caring85155750 December 03, 2014
I am a current client of this provider
My aunt went with Home Instead. She is just very pleased and very happy with them. They’re very conscientious. Mostly they just help her with errands and housework, day to day things, and with her medications. There are different women who come; she has them three days a week. Sometimes it’s the same caregiver; sometimes it’s somebody different. At first she resisted it because she’s very independent, but once she had them for a while, she does pretty well with them. They’re very responsive to her. I recommend them for in home care. We've been very happy with them.
From Home Instead Senior Care - Southern New Hampshire
Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.
Home Instead Senior Care - Caregiver Skills
Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.
Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.
Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.
Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.
Features of Home Instead Senior Care - Southern New Hampshire
- Full Service Agency
- Agency Extra Each Home Instead Senior Care&Reg Franchise Office Is Independently Owned And Operated.
Range of services
- Companion Care
- Range Of Services Extra Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions
Types of care
- Transportation Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Walking Wheelchair Assistance
- Memory Care
- Meal Preparation
- Errand And Grocery Assistance
- In Person Interviews
- Reference Checks
- Driving Record Check
- Residency Confirmation
- Drug Screening
- Continual Training
- Family Communication
- Transition Issues
- Memory Care Training
- Training Areas Extra The Aging Process, How To Keep The Client And Care Giver℠ Safe, Building Relationships, Alzheimer's Or Other Dementias Care
- Payroll Provided For Caregivers
- Bonded And Insured
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