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Infinity Health Care Services LLC Morrisville, PA
300 W Trenton Ave, Morrisville, PA 19067
4.33
(9 reviews)
Offers Home Health Agencies and Home Care
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Reviews of Infinity Health Care Services LLC in Morrisville, Pennsylvania
4.33
(9 reviews)
Wesley Cox
5
|
May 10, 2023
I am a current client of this provider
Infinity is such a wonderful company. Gloria, Linda, Mark And Faith run it so professionally! But my main caregiver is Tim, He does everything for me, cooks for me, we always have so much fun, and he’s a great companion and always on time! I highly recommend Infinity healthcare!
Michele Trichter
5
|
September 1, 2021
I am a current client of this provider
Rose has been my father’s live-in aide since March 2021 after he underwent cervical spine surgery, leaving him unable to take care of himself and being bound to a wheelchair. She is truly an angel sent from above! Not only does she care for my father with utmost professionalism and is attentive to all of his needs, but Rose has become a part of our family! She goes above and beyond in every possible way. Rose has been instrumental in creating a sense of “normalcy” in my parents’ home during this difficult time. Her mere presence is a breath of fresh air. If there’s such thing as a “patient whisperer”, that’s Rose! She exudes a true reverence for the elderly and has such a calming effect on my dad. Anytime he’s agitated, she rubs his back and places warm compresses on his head. She speaks to him with kindness and love. We have been blessed to find her and, while we wish we didn’t need her services, she is EVERYTHING and more that we could ever hope for in a home healthcare aide!
Margaret
5
|
March 8, 2020
I am a current client of this provider
I have Infinity Health Care Services right now. The caregivers are excellent. I'm very happy with them. They provide general homecare and companionship, running errands, and things like that. They're able to meet the schedule that I ask for.
Provider Response
Ms. Margaret,
we appreciate you more than you know. You allow us to be a part of the family and that means a lot to the Infinity team/family. I'm so glad that we met your expectations and we will strive to continue to meet your needs and expectations in regards to our services to you.Thank you for telling the world.
Jennie
3
|
August 30, 2018
I am a current client of this provider
We've been using Infinity Health Care Services. My brother is comfortable with the caregiver. She helps him with his showering, some assistance with dressing, she prepares meals, takes him to doctors' appointments, and provides companionship. She's great and very professional. They bill me regularly.
AF
1
|
August 7, 2018
I am a past client of this provider
I used Infinity Health Care Services. They provided companion care but I didn't trust them at all. I had five different caregivers in one week, but they promised me the same person for five hours every day. The person would be introduced to me by the nurse who came to visit. She would screen them and find out what I needed, but she didn't show up. The people who came here were pathetic. I did not want them in my bedroom. I told them that I needed them to be there to fix my oatmeal so I can take my medication at 8:00 in the morning, but they came late. The director was nice and felt bad about it, but it doesn't cut it and I would never recommend them to any of my friends. They didn't know how to do anything. One caregiver didn't even know how to operate an air conditioner and didn't know how to work blinds. They were not homemakers. One of them put disposable wet gloves in my drawer with my potholders and towels. She didn't know that they should go in the garbage.
Provider Response
I am so sorry we were not able to fulfill your expectation. One may view your complaint as a bad thing, however, Your feed back is very important to us. In fact it helps us improve and train our staff better. Our job is to see to it that all our families have the quality care that they deserves and that includes you.
Infinity strives to always offer exceptional skills and extraordinary care, we never want anyone under our care to feel abandon or unappreciated. As you mentioned in your statement, you had different care givers for the day's you requested services, As that might not have been what you wanted or agreed upon and I don't know the details of your situation, I can only say that here at Infinity we strive to make sure that someone is always in the home no matter what the circumstances. We would rather send three different aides to your home to insure your safety and coverage, than to have you abandon with no care at all. I speak on behalf of the entire company when I say we are truly sorry that your experience with us was not what you anticipated.
My only hope is that you would see that we truly have you and any family that we serve at heart, and we'd love it if you could give us a chance to show that to you AF. Please give us a call at the office and ask to speak with me, Gloria Hunter President/CEO. I'd like to make it up to you, because your family.
Alyse
5
|
June 1, 2018
I am a current client of this provider
My mother is 87 yrs. old. She is almost completely blind and deaf. Gloria is my contact and she is caring, wonderful and compassionate. I have worked with different home health agencies and these folks do a good job and work hard to help and support elder adults as well as the family members who care for those adults. Working with older people is not easy and there have been a few glitches along the way, but Gloria and Mark address any concerns and are highly reliable and responsible. They do a good job and I am grateful for their time and effort in caring for my mother. Alyse
Provider Response
As I always say, and everyone knows this. Once you join Infinity you are FAMILY now! Thank you Alyse for allowing us to be a part of your family and letting us do what we love, and that is to care for others who are in need. We try our best not to do home care the way everyone else thinks it should be,but rather we bring a twist to it and that's what you saw. Mark and I chose to be hands on. And that's not very common. We appreciate you telling the world.
Donna Lindsay
5
|
October 18, 2017
I am a current client of this provider
My 90 year old mother has used Infinity now for 6 months, around the clock. She has had a couple different caregivers for various reasons, but her regular aide, Louise, has become part of the family. She takes care of my mother as if my mom were her own mother. When my mother had to go to the hospital in the evening last week, was transferred to another hospital during the night, and admitted to ICU, Louise was with her every step of the way. Louise goes out of her way to provide personal and kind care and is ever vigilant for problems that arise. The owner, Gloria, and her husband, Mark, are always checking in on my mom and the new nurse, Linda, has been in touch a number of times as well. Even Bionca, the woman who answers the phone when I call, is pleasant and knows exactly who I am when I call. This agency feels personal and to us that is very important.
Provider Response
Ms. Lindsey, It is truly our pleasure taking care of your mom. both she and Louis have an awesome relationship that we always encourage our caregivers to practice. She is a mother to all of us here at Infinity HCS as each one of us have had an encounter with her weather it be taking her to her appointments or just checking in on her by phone. What you've said tells me that I was truly born to do this and that our families that we care for truly notice and appreciate what we do. I thank you and your family for allowing us into the home of your loved one. Giving Infinity HealthCare Services an opportunity to care for mom has been a way for us to do what we have always inspired to do and that is Care for others. As much as you feel that we are a blessing to you, It is truly you all that are a blessing to us. You give us the push to continue, advance and sore. Thank you so much for letting others know about the Infinity way. Yous truly, Gloria Hunter owner
doctor steve
5
|
January 10, 2017
I am a current client of this provider
Infinity home health care is excellent. Iam a physician and rate Infinity as the top provider of home health care. They provide expert nursing with a detailed plan of care and tend to the needs of my elderly parents, My mom has multiple physical ailments as does dad , and Infinity helps both their daily needs and provides company , distraction, laughs , and good solid nursing and friendship. I recommend without hesitation the Infinity Group
Gail M.
5
|
January 3, 2017
I am a current client of this provider
My mother lived with us for 12 years and then became disabled to a bed bound state. We had tried nursing homes, which ended up being a nightmare with additional hidden costs on top of an astronomical monthly charge. To cap it off, the care was mediocre. We set up my mom in an apartment and planned to use an aid service. All the different agencies sounded nice and professional, but only one ended up being the star of the show – Infinity Healthcare Services LLC. I cannot say enough kind words about their caring service. The first initial Aid service we tried let us down in the second week by calling us 30 minutes before the time scheduled to let us know they were not going to be able to cover us. We have used Infinity Healthcare Services now for 5 months now and that has never happened. They have always been there for us. There service goes beyond the norm. The owner calls us to check in and make sure everything is perfect. They try and send the same aid, that works the best with my mother, so that she doesn’t feel disoriented. Every detail is monitored. The aids themselves are kind and get the job done. This can’t be an easy job at times, but never an unkind word is spoken and they sometimes do more than expected. We are so happy that my mother has such great care. Thank you so much to Infinity Healthcare’s owners, office staff and aids. We can live our own lives stress-free knowing that she is in great hands. Much appreciation and wishing continued success, Gail and Gary F.
Provider Response
Gail and Gary,
We are so thankful that you allowed us to be the care givers for your mother. We take great pride in what we do,and we gladly boast of our unique touch. I remember over this past summer when I went to visit mom at the house, I had this great idea of having a spa moment.I washed her hair in the portable sink and wiped her face down and then I asked her to close her eyes and imagine she was on an Island. While I hummed we both found ourselves giggling like little children, suddenly I looked over and noticed she enjoyed it so much I think she dozed off for a minuet, just the glow on her face let me know once again I'm doing what I was born to do. I can go on and on about all the fun moments we have on my routine visits to the home. I cherish these moments with our families .You both allowed us to be a part of yours and it allows me to fulfill my calling. Infinity may not be your BIG billboard company,but we have a BIG heart to serve our families in our communities. Thank you so much for recognizing that. Like you always say Gail..." Big Love".
Sincerely,
Gloria Hunter
Owner/CEO
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Languages
- English
- French
About Infinity Health Care Services LLC in Morrisville, Pennsylvania
Our caregivers are pleased to serve you and your family's needs when it comes to Home Care. Our personal care and skilled care assistants provide services in Morrisville, PA and the surrounding counties, including Philadelphia County, Montgomery County, Bucks County, and Chester County.
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