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Prime Home Care 24/7
87 Main Street, Mahwah, NJ 07747
(800) 558-0653
Verified Partner
4.09
(11 reviews)
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Reviews of Prime Home Care 24/7 in Mahwah, New Jersey
4.09
(11 reviews)
Craig
5
|
February 28, 2024
My father is using Prime Home Care 24/7. It's been fantastic. I couldn't say enough about Wilson. He's personable, he's caring, and he's strong. He spends time with you, but he also gives you a lot of room for personal space. When family comes in and my father has visitors, he gives them the proper distance, but he's always on the ball to tend to his needs. The agency is very responsive, with immediate callbacks and follow-through with all your questions. Wilson is not a nurse. He's just a caregiver. He provides operational assistance, mainly mobility in and out of bed, changing, bathing, and light cleaning. We called on Thursday morning and we had 24/7 care by Friday evening.
ReviewerFC022324A
4
|
February 27, 2024
My parents used Prime Home Care 24/7. They were terrific. It's a good value for the money. It was expensive, but it was worth it. They did light housekeeping, they helped with bathing, and they helped with food, shopping, and preparation. Communication was very thorough. It would've been helpful to have somebody who drove. We didn't request someone else. The caretaker was lovely.
Bill Sowder
4
|
April 5, 2021
The people at Starburst (whenever I called for any reason) were very responsive to my needs. I felt that they knew me and my wife, who was the patient. Once we found an in-home (24-7) caregiver that my wife connected with, we were very pleased with her attentiveness to my wife's needs. She was a hard worker, often going beyond in helping me run the household (I am 71 years old). I would use Starburst again if a need arose.
Mark
4
|
December 23, 2019
The person from Starburst Home Health- Morristown NJ who interviewed me to set everything up was very good. However, the person they sent out didn't really know what he was doing. He was a really nice guy, but a little at a loss on things like using a washing machine or setting up my polar cube for cooling my knee and stuff like that. He helped with washing the clothes, making the bed, and helping me out with some of my errands; nothing major. The caregiver didn't turn out to be the person I needed. The billing was well-covered and I didn't have any problems in that area.
Rose
5
|
October 7, 2019
I use Starburst Home Health occasionally, but my husband doesn't need them right now. They came to drive me and my husband to the doctor. I had no problem with them. They're lovable. We pay by the hour.
DAN77
5
|
April 11, 2019
Starburst has been the best decision I could have made for myself and my family. The owner understood all of my concerns and truly cares about providing the best service possible. Staff was always on time, trustworthy, reliable, and most importantly, they provide an amazing service!
Dolly12345
2
|
April 5, 2019
Same cost as others for little work. Used service as full time live in aide needed to care for, feed, help patient improve thru walking. Changed aides 5 times as they had plans, moved people, aides left country or were fired for leaving patient alone for hours. Most were non interactive with patient - no conversing or guiding to move. All demanded their grocery list with high end products. All cooked for themselves but only made sandwiches or microwaved frozen food for patient. I found them to be an expensive way to get 911 called. Questionable double billing that had to be fixed. Left for a better service.
James
5
|
May 4, 2018
We are using Starburst for my mother, and they seem to be doing a pretty good job. I hired them a couple of days after I talked to them. They started the following week. From what my brother tells me, my mother loves the caregiver. They really made a connection and she handles my mother very well. I've been keeping up with the invoices. They send them to me and everything has been on the up-and-up so far. I couldn't say anything negative about them. They have been very helpful and my brother tells me that the young lady is very attentive and really takes care of my mother.
Boo58
5
|
March 28, 2018
I have to say Doris and James are very nice people and they understand what you are looking for. It sometimes takes a few aides but they get the right fit. Doris calls me whenever someone else might have to go to house or they might be running a little late because something might have happened in the aides family. They stay on top of things and I appreciate that. I feel mom is in good hands.
John Jaques
5
|
March 22, 2018
Starburst is currently taking care of my grandmother. We are currently very pleased with the aide and office support. We have had live in care now for 6 months and 2 different girls have been assigned to her. Both have been really great. We were worried about losing our first aide, however the fill in aide was just as good. We are fortunate for this. I would recommend this agency. They are good.
Morris county Mo
1
|
September 25, 2017
Seems they have a policy to hire by internet of employes . Aide I had thought this was a beauty parlor. Doing her hair in bathroom or doing her nails. When patient needed to be changed , Was told I had to wait till her nails dry. Aide on numerous times late or two that did not show at all. Another aide set off apartment Smoke Alarm while cooking eggs and bacon for herself. ( Not the Patients meal ). THINK TWICE BEFORE HIRING THIS AGENCY. Still waiting for hours invoice for three weeks of time.
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Services and Amenities of Prime Home Care 24/7 in Mahwah, New Jersey
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
About Prime Home Care 24/7 in Mahwah, New Jersey
Prime Home Care 24/7 is a Senior Care provider in Mahwah, New Jersey that offers residents Home Care services. Contact Prime Home Care 24/7 for more details on services and rates.
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