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Qualicare - Orange Coast

26381 Crown Valley Pkwy Suite 200 Mission Viejo, CA , Mission Viejo, CA 92691

(800) 558-0653

Verified Partner

5

(7 reviews)

Offers Home Care

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Reviews of Qualicare - Orange Coast in Mission Viejo, California

5

(7 reviews)

    Mark V

    5

    April 20, 2018

    I am a current client of this provider

    I have been meaning to write this review for almost a year. My dad has heart and circulation problems and my mom has Alzheimer's. They still live alone in the family home. As my mom's Alzheimer's started to progress, my dad sort of hid how bad it was getting. It became abundantly clear that my dad was out of his depth in taking care of my mom. She needed so much more and he was doing the best he could. We talked to him about going to a facility because I thought that was the only way to get the care my mom needed. He said that under no circumstances would he send his wife to a home. It was just not in the cards. He did agree to have a look for our sake, so we took him to a few of the nicer facilities and it just wasn't for us. After we found out that my mom would need to be in a locked up ward and there were a just random people caring for my mom, it was a non-starter. I started looking for in-home help. I contacted the Alzheimer's Association and Caring.com (in addition to a few others), and they all recommended Qualicare. And, I found out that they did that for a reason. All of their caregivers are Alzheimer's experts. I didn't know how important that was until I spent time with their caregivers and saw the way she took care of my mom. She lights up when they are there. It is an art that takes training and experience and I didn't have a clue. There is so much that goes into it. The caregivers that have been with my mom for about a year are they are all the same - which is to say that they are all exceptional people. They truly are doing this to help provide my mom with a better life. It's not a money thing because I know that we don't pay much out, compared to what we would be a facility. It's just like those people you meet who are doing a job that they were meant to do. That's Qualicare. From Scott, the owner, to his wife and sister and the rest of the employees; everyone has been amazing. You will not find a more caring, compassionate and professional company anywhere.

    Erika S

    5

    December 7, 2017

    I am a current client of this provider

    Qualicare has been amazing. I have been trying for a year to get a company to provide experienced, supportive, professionals to care for my parents. My mom has been struggling with Alzheimer's Disease and my dad was just diagnosed with Parkinson's. Needless to say, they have a rough time caring for themselves. From day one, Qualicare did everything I needed and more. The caregivers have been excellent and they all have been trained in the details of caring for someone with Alzheimer's (which is so difficult) and they also provided a Registered Nurse to help with the care for free. Who does that? They're so easy to work with and have been great on my budget. I highly recommend to anyone looking for a truly wonderful company to call Qualicare now. You will be so happy.

    Carol554351

    5

    March 23, 2017

    I am a past client of this provider

    We got Qualicare for my husband before. The caregiver was very personable and very nice. They were able to find a caregiver for us almost immediately. There were no problems with billing, and they were very efficient.

    AshleyJac

    5

    February 17, 2017

    I am a current client of this provider

    They have been taking care of my grandmother who has Alzheimer's disease. My family has been very happy with the care and are grateful to have the extra help of knowledgeable professionals.

    Lani C

    5

    February 8, 2017

    Other

    I am a Health Insurance Broker who specializes with Seniors who have Medicare. I highly recommend QualiCare to my clients who are in need of "Home Health Care" because of their whole team approach to build a client's plan, using their Registered Nurse, Social Worker, Client and Client's family. I am very selective while recommending "In Home Care" for my clients who I've known for years. It is the least I could do for my clients who need this valuable and caring service. Thank You QualiCare-Orange Coast

    SoccRob

    5

    February 1, 2017

    I am a current client of this provider

    We've used Home Care for my grandma for a few years. My grandma has Alzheimer's and Lieu Bodies Dementia. We used a host of different companies to help care for her and they all seemed the same. The employees changed all the time and they just didn’t seem to know what they were doing. They would send us care givers who didn’t have any experience with patients who have memory problems. Then we found Qualicare. They explained that all of their care givers are certified in Alzheimer’s care. That was enough for us to start using Qualicare. The difference in the quality of care we've received has made all the difference. They are so easy to work with and the care givers are all so helpful and experienced. They brought out what they call a ‘Memory Box’ with a bunch of games, puzzles and activities which help with the day to day care. They really seem to focus on doing the things that make my grandma happy and engaged. Qualicare has been fantastic. We highly recommend them.

    Wendy Julian

    5

    January 30, 2017

    I am a current client of this provider

    My mother in law was diagnosed with Alzheimer's disease and we quickly found that we really didn't know how to take care of her. We heard about Home Care and started calling all the local companies to see what they could offer us. With virtually every company, we asked about their ability to support someone with Alzheimer's disease. The companies would tell us that they have had some experience with a couple of clients or that they have a caregiver or two with Alzheimer's experience. However, there really wasn't a formal program to help the caregivers provide the level of care that an Alzheimer's patient requires. There are so many things to know and we struggled to find someone with the necessary experience. Then we found Qualicare. They require all caregivers to become Alzheimer's certified and they are all managed by a Registered Nurse. In addition, they developed a Care Plan and a Medical Profile for free and also provided us with a Free Home Safety inspection that helped us to make the home safe and hazard free. Qualicare was so easy to work with and I cannot recommend them highly enough. Our caregiver is a gem and we are so happy with our decision to use Qualicare.

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    Services and Amenities of Qualicare - Orange Coast in Mission Viejo, California

    Health services

    • Physical Therapy

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants
    • In Home Health

    About Qualicare - Orange Coast in Mission Viejo, California

    • We are family owned and operated by Orange County natives.
    • We provide all levels of care; from the simple to the complex. In dealing with other Home Care Organizations, you will find that they are limited in scope with the services they offer. So, they are able to handle the simple, Companion Care, but cannot do anything more complex should the need arise.
    • All client care is managed by a Registered Nurse. Other companies invest in bookkeepers and receptionists.
    • Our Registered Nurse hires, trains and manages all of our caregivers.
    • Our Registered Nurse and Social Worker conduct our Head-To-Toe Assessments, develop the Medical Profiles and build out our Care Plans. This is all done free of charge. With other companies, the Care Plans are not developed by medical professionals but, rather, by a nurse assistant or the owner of the company.
    • We conduct a free Home Safety Inspection for each and every client, also free of charge.
    • Our caregivers are all insured, bonded, and background checked by the FBI and Department of Justice and certified by the State of California. All of our caregivers are Certified Nursing Assistants (CNA) at a minimum. They also live locally, speak excellent English, and have nice cars with which they can drive our clients on errands, to doctor’s appointment or wherever they would like.
    • Our caregivers receive 500% of additional training beyond what the State of California demands. All of our caregivers are dementia and Alzheimer’s certified. This ensures that our caregivers are able to manage clients who may be erratic or those who require much more attention.
    • Our company is certified by the State of California as an office Home Care Organization. We also hold certifications with the American Board of Home Care (ABHC), the California Association for Health Services At Home (CAHSAH), the California Hospice and Palliative Care Association (CHAPCA), and are a member partner with Alzheimer’s Orange County, the ALS Foundation, the American Cancer Society, The American Diabetes Association and many others. It is quite rare for a HCO to have similar certifications.
    • Our concierge services allow us to build a hospital in the home. We bring to your home the best of breed services to augment our core services. We can bring out mobile doctors, mobile dentists, mobile podiatrists, mobile physical therapists, mobile occupational therapists, as well as mobile beauticians, dog walkers, gardeners, financial planners, and a plethora of other service providers.
    • And our rates are no more than any other Home Care Company and include all of the aforementioned services and support personnel.

    Map of Qualicare - Orange Coast

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