Home Helpers of Mequon Mequon, WI

Bonita "Bonnie" K

She would just sit in another room and be on her phone or watching movies while my mom was sleeping in the other room. There was one instance where the community that my mom was staying at had lunch, and we went to visit her. I asked the caregiver why my mom wasn't there, and she said that she asked, but mom didn't want to go, but I felt like it was an excuse. The caretaker wasn't doing anything for my mom other than sitting with her in her apartment.

Grover “VA” H

They make life easier by everything they do. They clean for me. I like everything. I like their services.

Mary P_57

She has done their job. She has been very helpful and has been a good caregiver. I trust her. I like that they were very responsive. Everything was set up quickly, and I got a good caregiver.

Marlowe F

Sometimes they have a hard time finding consistent staff and this impacts my dad's care. There is a lot of turnover of caregivers.

Lisa B_34

I like the communication between the staff, office, and caregivers, and my sel is really good.

Anonymous_7596

They help by being with him 12 hours a day. They are getting the job done.

Jerry B_9

They prepare some food and that is very helpful. They are doing a good job. I like that they do what they are supposed to do.

Kathy H_24

We have been with this agency for a couple of years, and trying to make sure we have the best trained caregivers has made the experience positive. I like the quality of the caregivers and the relationship I've built with the scheduler.

Paul A_4

The provider has helped me the most with my daily activities, including showering and dressing. I like that the agency's workers care about you.

Mike S_23

They helped them to move around without falling. Once we had the right caregivers, it made all the difference. She gave all the attention my mom needed.

Ginny J

They take care of mom with her daily needs. They have provided good care for my mom.

Anonymous_7452

People come and go, and we have not had them that long. We have had a caregiver for a month or so, and now we are waiting for another one now. They could improve with better communication, frequently I didn't know someone was coming until right before they showed up.

Kathy a

If somebody isn't good, they let us change caregivers. They listen to us. I've been with them since they've started. They're good people. They care about their clients.

Brian "VA" F

I don't have to have the dogs locked up when they are here and they have helped me with a lot of things. They work well with me and don't require me to lock my dogs up.

Frank M_23

Sometimes we just sit down and have general conversations. They clean for me, cook for me, and they help bathe me.

Robin F_2

She did everything that we needed her to do to provide personal care and she did it with professionalism. I like the caregivers that they offer and provide.

Charles S_30

Their care gives me a break and allows me to take care of things I need to do. I've had two aides so far, and they did just wonderful.

Barbara H_49

I was moving back from somewhere because I wanted to be at home. When you move back, everything is a jungle. This agency helped organize the things that I had brought back. My medicines, clothing, you name it. They organized everything so beautifully. I like that I didn't have to look around. A friend of mine has been with different home care agencies and she told me this one was the best.

Susan F_41

The person who comes is cheerful and knowledgeable. She is very helpful to me. They are very thorough, punctual, and they answer questions.

Shery C

I like that they are very responsive to my parent's needs. I like the caregivers that they found for my parents.

Vernon N

It was very helpful to me when they were here. The communication in the office needs to be improved.

Robin D_5

The caregiver provides companionship. The people are very nice.

Carol P_4

I live very far away, so it was very helpful, and they did their best to allow her to stay in her apartment until the end. I liked that they had a nurse available and they tried to work with my mother when she was difficult.

Monty P_1

They take care of my dad when I am out of the state. The helper that they gave me is good because she is very efficient and caring.

Randa Lee J

They allow me time with my family, because they are helping out my family member. They are caring. They are trustworthy.

Anonymous_6269

When I first brought them in their impact was very high, and now I am slowly removing myself from 24/7 care. I'm not comfortable going downstairs for my laundry so they do that for me. I like the quality of the people that they have. They're very pleasant and helpful.

Suzanne T_1

My caregiver has helped me the most by organizing things. They have done a great job of that. I like that they're efficient and they know what they're doing. They're very helpful.

Anonymous_6052

They could have provided dedicated workers. They had a lack of good caregivers.

Penny M_6

I'm hiring at a time when I don't need quite as much as I would need in the future. I like that they keep in touch and let me know when things will change, and they are very nice.

Kathy L_17

They help my sister, encourage her to get out of the bed in the morning, and help my sister with her own life and engage her. I like the workers that worked with Jenny and that the whole staff is involved in working together.

Marla M_1

The caregiver has taken over a lot of my responsibilities and worries. I was there for the initial assessment with the director of nursing and was very impressed with her ability to calm my mother.

Roberta (

The caregiver is very concerned about the client and knows what he is doing. I like the caregiver they have sent to us to help.

Missy G_2

The care team addressed all the needs of our family, and they were very professional. Robin was great. I would recommend this agency because their care management team was on site immediately.

Angie (

They help me with my shower. They do whatever I ask them to do. We have been pleased with everything so far.

Darcie E

They could maybe offer more or ask the clients what else they need. They could have options for shorter hours.

Barbara K_19

I definitely need her in my daily life. My caregiver helps me with my breakfast and my dishes. She sees the little things that have to be done that I neglect. She helps me with my shower and in the bathroom if I need it. I have had very nice caregivers so far. I have a great one right now that is like a companion and she does many things for me. I am very happy with her. I have never had help before so I never knew what I could ask of them and she guides me along and we get along well.

Theresa B_11

It makes a difference with my siblings. We know they are being taken care of. They contact you when you need it. The workers are respectful.

Clarissa C

It gave us a sense of safety, they did not make us feel guilty for stepping out, they let us know what we could do to help. It allowed us to still have our own lives and not worry. I think they were responsive to us, they clearly understood what we needed and were able to communicate regularly about things.

Tom W_10

They have really helped the family by freeing up our time and providing great services. I like that they have Chuck, and he is fantastic.

Jill W_7

My mom will talk about her caregivers on days that they're not even there. She is starting to build a connection with them and looks forward to seeing them again. They provide company and companionship for my mom. They provide good care for the days we as a family cannot see her as much.

Elisa R_1

They made sure I was safe during my recovery. I like that they met me at the hospital.

Judy B_22

They gave respite care to give us a break. It was difficult to keep a person. He'd get used to one person and then they'd switch. It was hard for him.

Gary M_12

The caregiver will wheel him outside. She is able to transfer him well. Home Helpers is easy to work with.

Beverly L_8

There wasn't a lot for them to do. I am sure they would have done whatever was needed. They would come here and sit for four hours. They could have more flexibility with the number of hours.

KPC12

We have had in home care for my Mom since August 2020. Consistent, caring and responsive are what comes to mind. Dementia is a horrible disease and the compassionate treatment of my mom has been so helpful to all of our family.

Debbie G

They can just to continue to be reliable. They are reliable and nice.

Pam W_8

They help and they care about my parents. They are accommodation with helping people.

Sue P_12

They all knew what to do to take care of him. They were all very personable caregivers.

Katie J

They kept him in balance mentally and physically. They kept him comfortable. They were patient in making sure it was a good pair for my husband.

Lesa T

I like the communication. We have had one of the same caregivers for years now. I like the consistency.

Pat M_3

My mother only has one caregiver and she has worked out very well. If our family member is happy, we are happy. It is a company that is local. If there is an issue, it would be nice to have an office nearby.

Floyd H

They make my life bearable, especially being locked up. It gives me the opportunity to get outside. They seem to care.

Kathy L_14

When I was living on my own, the caregivers at Home Helpers helped me with my housework and things I can't reach. In my facility, they helped with my packing when I moved over. I have had trouble in the past with Home Helpers where they don't send a caregiver when they are supposed to be there, or they send a caregiver when they aren't supposed to. It's a communication issue.

Karen M_25

They could have been here 24 hours instead of 12. The caregivers that we have are good and they are kind.

Donna D_9

She is able to stay within the home and get 24 hour care. I like that they have a registered nurse as part of the team.

Gerlalyn T

They assist her with helping her clean and vacuum where she can't vacuum anymore. They are able to adapt to anything for the person they are caring for. There are differences in needs for the person.

Mary D_30

The caregivers were caring and attentive for my mom. The caregivers should've done better with the cleaning and cooking. They have wonderful staff and are flexible with the schedule.

Carla H_5

It has allowed me some free time. I get 24 hour care for husband. It has provided relief. They haven't stolen my jewelry like another company.

Susan P_16

They come once a week, mainly for his bath. The lady that comes does a wonderful job with that. I haven't gotten out a lot so they give me time to do that. They've been very responsive. I've had periods of time when I haven't needed them and they've been on the spot with coming back.

Robert B_48

They help her with physical stuff that she needs and some food prep. The staff is friendly, well trained and they communicate well.

Mary S_26

They've been compassionate with my mom and dad during this time. They help her stay in the home, which is her main wish. They have a great team. We transitioned my mom into hospice care and they've been helpful with going through the entire process.

Anonymous_3832

They could have been a little bit more attentive and done some more things around the house. Sometimes she didn't always do everything I thought she should have. She would do dishes or laundry and she would put things away in places I wouldn't put them, which caused me to hunt around for an object. She had a couple of physical issues. They helped me with my daily tasks. They were always prompt, rarely late, and never missed a day.

Anonymous_3720

They took good care of her in a good way. The personnel were outstanding.

Michelle C_11

I like them being there and being supportive. They have been very consistent. We both feel secure. I like that the office people are always available and I like how there is a nurse. Our aide is fantastic, and there is a good consistency.

Ellen F_3

I wasn't over there, but I have a disability myself so I didn't get over to the house as much. In the two and a half weeks I didn't make it over about once or twice. From what I was told she was well taken care of. She spoke highly of two or three of the people. We had two people from the company plus the initial head person who came in. We were really pleased with two or three of the people. We had some issues with fill-ins, but most of it was good.

Don B_7

They did not have a positive impact. They need to do better about sending the right person to the right place. I think they could have been better about communicating with me.

Salvatore 'Ted' G

I thought I was going to have a nervous breakdown when I opened the door and it was someone different. I would recommend them if they kept their word and sent fewer people.

Anonymous_3569

They could have a watchful eye on our mom. They could have more consistently.

Kathy M_24

It gave me the comfort since I couldn't stay there 24/7. I've done it twice. They worked with me because my mom was stubborn and didn't think she needed the service, so they worked around her.

Eve K

When I'm no longer able to do things and I don't have someone else to help, they are there. I don't need a nursing home because of them. They call up once in a while to see if I'm satisfied. They are always available.

Anonymous_3023

They were doing a great job. The girl was a very good worker and came on time.

Gloria P_1

It allows me to head back to Arizona with fairly peace of mind that things are being taken care of back there. They are here two hours per a day, and we need someone here for four. The person just sits around and doesn't know what to do, and that seems to be a little unnecessary. It's not the caregiver's fault because the owner changed.

Ruth G_3

They do not wait to be told what to do, and they come up with things to do for me. I like that their personal interest.

Anonymous_2629

It helped me that I didn't have to go over there everyday. To be honest, when I interviewed, I told them our needs with cooking. She was malnourished, and they needed to make sure she ate. Everyone just listened to her when she said she wasn't hungry. They wouldn't feed her. Her nutritional status did not improve. They did whatever she asked, but they didn't do what the family wanted.

Kathy F_7

The interaction has been very helpful. I like the consistency of the caregivers and the communication.

Leah B_1

They offer suggestions for dealing with things that I would not have known what to do about. They are responsive.

Paul Z_2

They do a lot of things for her and extra things as well, such as doing her hair. I like the nurses she has had.

Mardell G

They are just helpful. They are good to me and caring. I like the caregivers I have and the nurses too.

Virginia C_2

Some of the caregivers that we had were not appropriate for my loved one's needs. They would just let him sit in front of the TV instead of engaging with him. I should have been more vocal when the caregiver was not working for us.

John B_30

They did everything I asked for. They go out of their way to get someone who is personable and goes out of their way to help you.

Anonymous_2006

The caregivers cleaned the house. It was alright. I had nothing against the company or the service. It was okay. The caregivers were pleasant and handy to have.

Anonymous_1860

I would have been all alone and have to take care of him. He was very sick, and I had to go tour and do chores. The girls were very nice. We had no problems. They know my son, and they were very nice. I liked them, and the girls were good.

Anonymous_772

Our current caregiver is outstanding. We've had a few different caregivers. They could make sure the training is consistent through the caregivers. It comes down to the personalities of the caregivers. It's really individual. Not all caregivers are the same, and some are better than others. It's a matter of finding the fit caregiver wise.

Mary S_4

I think they should give their caregivers hygiene classes because one of the caregivers that I rode with in their car was very dirty, I did not feel very comfortable. I wouldn't recommend them but the last two people they sent were very dirty.

Jeannine B_1

I was recovering from surgery and some broken bones, so I needed them to help me get through my daily life. They are reliable and they know what they are doing.

Patricia J_6

They made things easier by helping quite a bit. I liked everything about them and have no criticism.

Tom B_4

It allows me to get out of the house and do things I need to do. We have had a lot of turnover with people so they could have more consistency.

Nancy M_4

They took my dad to surgery early in the morning when I could not do it. I liked working with the caregiver.

Russ S

The services give me the freedom to go out and shop, feeling comforted about the care that my loved one receives, without worrying about them. The caregivers have been very excellent.

James J_10

They've offered needed assistance. It allows me to go to work. They have caring people and they're well-qualified.

Cynthia K_4

They help the most by being behind me, and they knew what would happen to me before I did. I really like that they are caring towards me.

Richard and Carolyn J

My husband was the one they were caring for mostly, and they were there to provide medical care. The nurse help was the best part about it for us. I have no reason not to recommend them. The service was prompt.

Max H

They could keep people more steady so that we could have the same people. They seem to change people very often. We have been with them for two years, and we have had five different caregivers.

Pratima D

They were very helpful to her. She was living the life. They were so efficient and quick.

Reena R

They have been quite helpful because they are here to provide extra help to my daughter, who provides care for my husband and me. When my daughter has to get the children ready for school, they are here to help us. I like that they do whatever I ask them to do.

Bonnie S_4

They are helping me a lot. Since I don't drive they take me places I have to go. When we get home from shopping they get everything put away for me in a very orderly way. They are polite, efficient, very friendly, they do everything you want them to do and are there when you need them.

Anonymous_32

They give me a break from care giving. They're always on time, and at least one out of the three do an excellent job as far as doing what we ask them to do care wise and home wise.

Jim S_1

They do a lot of things for us. I appreciate it. They've been very good.

Terri S

I am able to go to work and life runs pretty smoothly. I like the girls and I like the consistency of having the same caregiver.

Margaret B_9

They regularly check up on my mom. Without that, we would have to make drastic changes. They have also been remarkable and made many recommendations to increase her care. My mom has been nasty, and these poor people at Home Helpers are trying to help.

Anonymous

They help the most by taking care of some of the things that I used to do for my loved one. They have a great staff, so far.

Tina T

They ease my mind. They are very personable and reliable.

Jeannine

They know how to connect with her. It is very professional and personalized to the client's needs.

Mary A

It makes my life much easier to have services for my mother. They are very responsive and flexible.

Cindy K

She's not too receptive of it, but hopefully eventually she'll get used to it. It makes our life easier because we know that she's safe. They're friendly and they seem to do what's expected of them.

Joan C

They are just friendly and nice. They do everything I ask of them and they are just so great. They are really great people. I don't know how to explain it, but they make me comfortable.

Tom M_6

They could reduce the amount of turnover for staffing. The facility he is at requires that he receives extra care. The care allowed us to avoid a disruptive incident. My dad has dementia, so he needs more steady care than a lot of turnover.

Anonymous

One of their caregivers goes above and beyond. They are reliable. They help take care of my loved one. They have enabled my loved one to stay in assisted living as opposed to being in full nursing care.

Sue M

All of the workers have treated my mom like she is their own mom. They are so kind and trusting. I know my mom and dad are in good hands, so I can do other things.

Curt L

The people that come here are very nice. They do the laundry for me.

Joe W

They've been coming in for the last three weeks to help me get ready and they've been great. They're always willing to help. They make my life easier. The floors are picked up, things I can't reach are put away, and a lot of little stuff like that is taken care of.

Anonymous

They're very good and pleasant. The caregiver helps to keep my home clean because I like living in clean condition.

Hyndie

I would tell someone that Home Helpers is very easy to communicate with and have quality caregivers they employ. Knowing my loved one is receiving quality care helps elevate stress. It has improved my loved one's health.

Monty P

Home Helpers is prompt and well scheduled. Most of the time, the aides are well trained. Home Helpers mainly makes life easier by befriending my loved one and acknowledging her as an equal. They are very caring for her.

Marilyn B_4

I like Home Helpers because the caregivers have all received the same training. Home Helpers helps my husband, which is a help to me. They allow me to go out by myself to do grocery shopping.

Jim

Home Helpers meets our needs that we have right now. The services allow my loved one to get to church and to her exercise classes because she needs someone to drive her.

Leonard_1

Our caregiver from Home Helpers has been very good and has given us a good experience. The services from Home Helpers have helped to deal with things that we normally would have to do ourselves.

Anita N_1

I would tell a friend that Home Helpers is very dependable and flexible overall. Home Helpers comes every Thursday, so they allow me to go out while they care for my husband on those days.

Pat F_1

The multiple service that they provide are great and I like them. It is easier to get around, and participate in activities.

Keli_1

Home Helpers is reliable and caring. They provide quality care us. Home Helpers has made my life easier by coming in when I can't be there.

Jerry M_1

I am totally pleased with Home Helpers. Home Helpers is very programmed and performs professionally. Home Helpers makes life easier for me because the caregiver will re-wrap the client's legs, which I can't do.

Anna_2

Home Helpers has good caregivers that they send out to my home. The caregivers are able to provide me with a lot of different types of services for me. I like all of it.

Judy_1

Home Helpers is a good agency and I like them a lot! The caregivers from Home Helpers are very helpful. The caregivers take care of me and shop for me. I enjoy the company the caregivers provide.

Sandy P_1

Home Helpers is a good agency because they listen to what I say and correct things that don't work immediately. The services are helpful because I am not physically able to do everything my husband's care requires, so the caregivers do it.

Stephanie L_1

I would hesitate to recommend Home Helpers because they aren't covered by insurance. Home Helpers' services gave me a good start in coming home and getting situated.

Lukacs, M_1

Sometimes the caregivers are good, and sometimes they are not. You have to keep in communication with the office to find a replacement and let them know what is going on. The service does not have much of an impact because Home Helpers comes when my mom is sleeping. They may give her a drink or snack.

Henrietta1

My daughter and her husband knew of Home Helpers and got them for me. I like the girl that they sent. I have no complaints towards them. I've been happy with them around to help me. They're very good and I'm satisfied with their service.

Mark5

My folks moved to an Assisted Living Community and been there since October 2011. My folks have two different situations going on. My mom has dementia and is physically fine. My dad is 35 mentally but physically he can not walk 10 steps without losing his breath. Around summer, we knew we needed a greater level of support in their Assisted Living Community. Home Helpers sends in a caregiver 7 days a week, 12 hours a day to help my parents maintain their apartment, companionship, personal support such as dressing and showering and create different levels of activities for them. They all do such a great job in helping them get through their day and we have become very dependent on them very quickly. They provide just the right caregivers and that isn't always easy scheduling as we do need them 12 hours a day, 7 days a week. We did interview several agencies in the area but what made our decision is having Tim and Laura. Tim is extremely dedicated and provides just the right customer experience and Laura is a register nurse and Laura provides another perspective to my parents care. We are treated like we are part of their family and they are there for us every step of the way. The level of service exceeds our expectations!

Alice24

I have Tammy and I'm well satisfied with her. She does very good work. She goes right ahead and I don't have to tell her what to do. She knows what are things to be done. My cardiologist suggested I might like Home Helpers and thought I'd give them a try. At the time, they were just starting their business. Tammy comes to my place twice a week and helps me around with cleaning and laundry. She's been with me ever since I came out from rehab last April of this year. She represents the company very well.

Dan8

They were recommended to us by the minister of our church. I have been incredibly impressed with Home Helpers company. They have some wonderful caregivers. They really improved the quality of my mom and dad's lives. My mom is 90 and my dad is 95. Dad is in mid-stage Alzheimer's disease. My mother has many physical problems. She fell and broke her legs a year ago or so with a spinal fracture. Since then she had a lot of mobility problems. The caregivers take care of my mom and dad from 9 in the evening until 9 in the morning. They provide them exercise in the morning.

Pat3

I know the Bireley family. I have known them for years, so I was very comfortable using their service. I just know how they work and raise a family and did other businesses. I felt more comfortable using somebody I know than another firm which may have been in business longer than Home Helpers. My parents had no complaints at all with them. It worked out real fine between the caregivers and my parents. I have them in the morning 5 days a week. They make sure my parents are up and have breakfast. I've set out their morning pills and the caregivers make sure they are taken. They take care of their lunch. I am very happy and very comfortable having them. I don't worry about being away from home. We have been with them since they started the company in April.