Homewell Care Services of Northern Colorado
3001 N Taft Ave Suite 100 ,
Loveland, Colorado 80538
4.6
(122 reviews)
Pricing not available
3880 N. Grant Avenue Suite 180, Loveland, CO 80538
4.35
(97 reviews)
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Homewell Care Services of Northern Colorado
3001 N Taft Ave Suite 100 ,
Loveland, Colorado 80538
4.6
(122 reviews)
Pricing not available
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4.35
(97 reviews)
tom v
1
|
February 28, 2022
I have been a client of Bluestar of Loveland for almost a year. Their care givers are good people trying to do a good job in a difficult business. The care givers could use training on some simple tasks, ie: making a bed, how to turn clothing right side out before folding and putting away. The office staff is terrible. They totally lack in communication skills and refuse to take action to improve. Example: I was notified last week that my care giver had Covid so I would not have coverage that day. On my own I contacted the caregiver to see if I should be concerned as she had been at my home the Friday before. She said “no, she contacted the desease after seeing me” but she had asked them to inform me of this fact so I would not be concerned. They did not do that. Today Monday I was to have coverage at 1:00 PM. It is now 2:00 PM, no one showed up and I have not been notified that I would not have coverage today. I have discussed this lack of communication’s with the staff and they could not care less as nothing is ever done to improve on their part. If it weren’t for the quality of their care givers I would change service organizations. It is only the office staff that does a very poor job.
MannyButt
5
|
December 4, 2021
I began looking into homecare before my husband was released from the hospital. I found several qualified facilities. I selected BrightStar. Char stayed in contact with me while we were still in the rehabilitation clinic. Just to let me know they were thinking of me and to offer encouragement. Barbara their RN was efficient and detailed. Even though I was talking too much, she understood my mindset and accommodated me. I had my first CNA caregiver come to take care of my husband. I was blown out of the water. Sophie is professional, efficient, and caring. She took great care of my husband and saw to my needs as well. I called the company immediately and spoke with Uilani. I told her how outstanding Sophie is and thanked her for sending the correct match for me. Patricia helps me in the evenings. She can handle my husband’s moods at night. He gets frustrated at night. Pat can settle him down so he can sleep. They discuss sports to weather. Patricia is amazing. Thank you, BrightStar for attention to detail and qualified staff.
Leslie B_2
5
|
June 22, 2020
They made my life easier my taking care of my mother. They were always on time and communicated very well.
Lynn L_1
4
|
June 17, 2020
They could just do a little better with their scheduling. The caregivers are outstanding, the scheduling and billing problems are just chronic and difficult to deal with.
Elizabeth S_21
5
|
June 10, 2020
They give me comfort knowing that she is taken care of because I live far away. They are friendly.
Jacki B
5
|
May 22, 2020
It gave me a peace of mind. They have been perfect for us. If I needed direction in other needs, they would help out.
BrightStar Care Fort Collins / Loveland is a Senior Care provider in Loveland, Colorado that offers residents Home Care services. Contact BrightStar Care Fort Collins / Loveland for more details on services and rates.
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