Very honest, trustworthy and dependable.
Reviews of Where the Heart Lives HC - Livonia, MI
Overview of Ratings
September 09, 2017
I am/was a resident of this facility
September 01, 2017
I am a current client of this provider
My caregiver has become a huge help in my everyday life. She always arrives on time and performs her duties in a professional manner. She is mindful of my limitations and personal needs. Where the Heart Lives Home Care is always able to make schedule accommodations to work around my families schedule.
From Where the Heart Lives HC - Livonia, MI
Our Mission Helping our clients to maintain their quality of life and independence, by providing quality care and services in their homes. We are reaching out to our clients to meet their total needs: physical, emotional, social as well as spiritual. Our Commitment
We are committed to providing professional, ethical, and quality services.
We strive for client satisfaction and generally care about the people and communities in which we serve.
We have a strong background in client-centered services, case management, and caregiving.
We are experienced in making in-home needs– assessments to help our clients determine their own requirements and assist them in developing a customized care plan.
We will make referrals on behalf of our clients for forms of assistances (with permission).
We adapt our service to conform to our client’s needs and preferences.
We strive to employ qualified, compassionate, dependable, and trustworthy individuals who respect privacy and maintain confidentiality.
We carefully hire, screen, train and inform our employees thoroughly.
We handle hand issues that surface such as scheduling difficulties, illness, shift cancellations, arrangements of substitute workers, and provide continuous supervisions of our client’s induvial circumstance.
We follow-up with our clients on a regular basis to assess service effectiveness and make revisions the reflect changing needs and wishes.
Photos of Where the Heart Lives HC - Livonia, MI
Features of Where the Heart Lives HC - Livonia, MI
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
- In Home Health
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Home Maintenance
- Walking Wheelchair Assistance
- Meal Preparation
- Errand And Grocery Assistance
- Travel Details: Staff Will Travel 1 To 15 Miles To Provide Care.
- In Person Interviews
- Reference Checks
- Driving Record Check
- Residency Confirmation
- Drug Screening
- Sex Offender Check
- Continual Training
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Validation Techniques
- Credit Card
- Payroll Provided For Caregivers
- Bonded And Insured