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Reviews of A First Name Basis | Lafayette, LA
ZnR59 January 19, 2017
I am a current client of this provider
This company is totally unreliable!!!! We have gone through 8 sitters, only one I would approve of and we never saw her again!. Dont waste your time! ALWAYS LATE OR AT THE HOUR I GET A CALL TO SAY THEY HAVEN'T FOUND ANYONE, OR 30 mins. late turns to be an hour or nothing. The sitters seems to be worst than the last one, they just want to sit and play on cell phones or watch tv. Sometimes trash n dishes are still there when I get back home. I rate them 0.
I hate A First Name Basis! January 12, 2014
I am a past client of this provider
This company had sent countless sitters for my 81yr old Father with severe Alzheimer's. Each sitter was more problematic than the one before. Originally when I signed up I was told if in an emergency requires 24 sitter I would be vaived 8hrs of sleeping time for the sitter. After a hospital stay for myself I learned I was enrolled under the wrong program and charged full 24 hrs at $16per hour. Sitters that were scheduled to arrive by 9am would show up at 2pm because they had to take the bus. After my never ending written complaints I finally cancelled my contract with them for not providing the level of service they were hired for. My $750 deposit was kept since I did not give them a 2 week notice. Please save yourself the aggravation and avoid this company!
About A First Name Basis
A First Name Basis is an in-home care provider serving Lafayette, LA and the surrounding area. A First Name Basis offers non-medical services in the home, such as meal preparation, housekeeping, and transportation.for more details on home care services and rates.
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