Home Instead Senior Care - Highland Village, TX

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Reviews of Home Instead Senior Care - Highland Village, TX


based on 10 Reviews

Nicholas3 September 20, 2013

I am a current client of this provider

A well-managed senior care company. Their caregivers are well qualified and are very caring. They're much superior compared to the company we previously used.



Bob38 September 19, 2013

I am a current client of this provider

They have good availability and flexibility. Their quality caregivers will work hard to accommodate my poor planning and short notices as best as they can.



grannyj September 30, 2012

I am a current client of this provider

The people who come to help me in my home are very nice and helpful. They help me do the things that are difficult for me and make it easier for me to stay in my own home.



mfhair1 September 26, 2012

My Mother is a current client of Home Instead Senior Care Highland Village. We completed a thorough investigation and request for information process with multiple senior care agencies before selecting Home Instead Highland Village to care for our Mother. Initially we were very impressed with the professionalism including bonding, insurance, employee training, employee review process, and ease of billing. Home Instead came out and talked with our Mother and asked what was important to her in a caregiver. Based on the conversation with my Mother, Home Instead selected caregivers that they thought would be a good fit. The caregivers that Home Instead matched with my Mother are just perfect. My Mother and we are very pleased. Her caregivers are everything we could ask for. They are kind and patient with her and actively engage her a variety of activities to stimulate and engage her. We are extremely pleased with the caregivers and services provided by Home Instead.



Patricia 5 September 08, 2012

I am a current client of this provider

The Home Instead Senior Care is great, and we get along right. The whole process has been very nice, everything's been fine.


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From Home Instead Senior Care - Highland Village, TX


Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead Senior Care - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

Features of Home Instead Senior Care - Highland Village, TX


Agency Type

  • Full-service agency. (We directly employ the caregivers we work with.)
  • Agency extra: Each Home Instead Senior Care® franchise office is independently owned and operated.

Range of services

  • Companion care
  • Range of services extra: hospice support, Alzheimer's and other dementias care, chronic conditions

Screening

  • We interview every team member in person
  • We check references
  • We check driving records
  • We confirm legal U.S. residency
  • We require drug screenings

Training

  • Staff members receive ongoing/continuing training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care
  • Training areas extra: the aging process, how to keep the client and CAREGiver℠ safe, building relationships, Alzheimer's or other dementias care

Payment details

  • We handle payroll, benefits, and taxes for our caregivers

Bonded/insured

  • Our business is bonded and insured

Business Address

  • 2100 Justin Rd., Suite 201
    Highland Village, TX 75077

Transportation

  • Yes

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