Home Instead - Highland Village, TX
2100 Justin Rd, Highland Village, TX 75077
(800) 558-0653
Verified Partner
4.87
(16 reviews)
Photos of Home Instead - Highland Village, TX
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Reviews of Home Instead - Highland Village, TX in Highland Village, Texas
Andrew
4
|
October 22, 2022
We used Home Instead - Highland Village. It started out pretty good. They didn't really have any staffing issues early on. Then when COVID happened, we had a really good young girl that took my mom to church. And then when COVID hit, we cut back services, and they gave her to somebody else. So we lost her. And then they got us another young college girl who did very well, but she went back to nursing school after the COVID lockdowns ended. And then after that, it was back to the inconsistency of just not being able to get reliable people. It's an industry problem. It was basically same services and in-home care, taking care of showering, cleaning the house. They did a little bit more cleaning than others. Just the girl that we had was very conscientious, so she did a good job with all that, taking my mom places where she needed to go, and making sure she was fed. Communication was a big thing. We had a really good relationship with the client liaison person, and when she left, that kind of went downhill. The last conversations I had with the office manager basically were that nothing changed. And then when I left, she seemed shocked that I left. I'm pretty straightforward with them when things are at work, and I told her specifically what the problems were and she just gave her lip service and never solved any of them.
deacon411
5
|
July 21, 2021
We have used Home Instead for caregiver services for about 2.5 years. Best caregiver services company we have ever used, and we tried 5-6 others over the previous 5-6 years. They have never left us high and dry when a caregiver can't make a shift, and that is a HUGE GREAT BIG DEAL! My wife is a total care and requires a lift to get out of bed and help with all ADLs. They are able to provide all of the services we need. Plus the office staff is OUTSTANDING! If you are looking for caregiver services in Denton County, I HIGHLY recommended Home Instead.
Yanni
5
|
July 30, 2020
We are very pleased with the exceptional care that Homeinstead staff/Caregivers provide. Our mom says her Caregivers are “great” and she is very happy with their services... and that makes us happy too. A very special thanks to Homeinstead and their phenomenal Caregivers for helping our mom. We definitely recommend Homeinstead to others.
Paul Marshall
5
|
November 22, 2018
As I have given other favorable comments. I can only reiterate that your are a first class company and personnel.
Annette Schroeder
5
|
December 20, 2017
I’m able to travel extensively and rely on this company to fully meet my elderly fsther’s needs, including diet, grooming and light housekeeping for him. He gets the same care as if I were home or even better! They spoil him!!
nickon hisway
5
|
January 24, 2017
my caregiver is very thoughtful, always prompt. anticipates my needs. wonderful help with my bathing.
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Services and Amenities of Home Instead - Highland Village, TX in Highland Village, Texas
Agency Type
- Full Service Agency
- Agency Extra: Each Home Instead franchise office is independently owned and operated.
Range of services
- Companion Care
- Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
About Home Instead - Highland Village, TX in Highland Village, Texas
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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