Reviews of Home Instead Senior Care - Herndon, VA
SarahP. October 02, 2016
I am a past client of this provider
My father needed 1 on 1 care while in a rehab facility and we hired Home Instead. I was extremely happy with the care given by the aides, however this company sets up their billing through direct withdrawal from your bank account and over $1500 was over charged from my father's account. It has been five months, 10 phone calls, and one written request - and we still have not received all of the money back. Ms. Cox was the manager I dealt with and she would not let me speak with the owner Mr. St. Claire. I would only recommend this company as a last resort.
seminole November 01, 2011
I am a past client of this provider
Caregivers are outstanding...not just sitters. They engaged my mother and make her feel like being active again. Staff and owner are extremely knowledgeable and professional, gave tons of resource information to me. I have nothing but the highest praise for Home Instead Senior Care.
From Home Instead Senior Care - Herndon, VA
Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.
Home Instead - Caregiver Skills
Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.
Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.
Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.
Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.
Features of Home Instead Senior Care - Herndon, VA
- Full-service agency. (We directly employ the caregivers we work with.)
- Agency extra: Each Home Instead Senior Care® franchise office is independently owned and operated.
Range of services
- Companion care
- Range of services extra: hospice support, Alzheimer's and other dementias care, chronic conditions
- We interview every team member in person
- We check references
- We check driving records
- We confirm legal U.S. residency
- We require drug screenings
- Staff members receive ongoing/continuing training
- Family Communication
- Transition Issues
- Memory Care
- Training areas extra: the aging process, how to keep the client and CAREGiver℠ safe, building relationships, Alzheimer's or other dementias care
- We handle payroll, benefits, and taxes for our caregivers
- Our business is bonded and insured
208 Elden Street, 200
Herndon, VA 20170
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