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HomeWell of Northeast New Jersey

15 Dyatt Place, Hackensack, NJ 07601

(800) 558-0653

Verified Partner

4.83

(49 reviews)

Offers Home Care
Top rated on Caring.com

2017, 2018, 2024

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Reviews of HomeWell of Northeast New Jersey in Hackensack, New Jersey

4.83

(49 reviews)

    Top rated on Caring.com

    2017, 2018, 2024

    Ellgal

    5

    March 7, 2024

    I am a current client of this provider

    Communication is excellent. Did a thorough analysis of my father’s needs and set him up with the perfect companion and helper. My father’s helper is kind, prompt and very caring. We’ve used other care services over the years but we are happiest with Homewell.

    NBW

    4

    February 23, 2024

    I am a current client of this provider

    We've been using HomeWell on and off for a couple of years, first with my uncle who is no longer with us. The caregivers we had during his last week on earth were so gentle and compassionate to my aunt. My aunt has since needed help and we have been very satisfied with the services. The communication process is exceptional and if there are issues, HomeWell works to correct them as soon as possible. I highly recommend their services.

    Robert

    5

    February 23, 2024

    I am a current client of this provider

    HomeWell Care Services has and continues to provide weekend and occasional fill-in weekly care days for my 94-year old mother for the last year and a half. Their caregiver team has been compassionate, reliable and attentive in providing both engaging conversation and care. HomeWell's scheduling team communicates extremely well, and has helped develop a consistent schedule of weekly caregivers. They can be effectively and quickly reached after business hours and on weekends to handle scheduling concerns or to add additional care time based on emergency needs. HomeWell has been an essential and helpful part in helping keep my mom comfortably aging in place at her home in New Jersey, while I manage her care from another state. The entire HomeWell team provides a kind, caring and positive experience. I highly recommend them.

    Daughter

    5

    February 16, 2024

    I am a current client of this provider

    We contacted HomeWell to provide live-in care for my father because my mother is not able to manage it alone anymore. It has only been a week but the aide is wonderful. He is very patient and obviously cares a great deal about my father's well being. The agency staff is helpful as well.

    Lori Brennan

    5

    February 15, 2024

    I am a past client of this provider

    Homewell has literally been a lifesaver for my family. I was the primary care taker for my uncle but he lived an hour away. He was generally healthy but needed some care after a hospital stay and as he got older. Homewell gave me the peace of mind knowing he was well cared for. Their communication was outstanding. Their love , care and dedication was amazing. Each care giver as well as the other support staff members gave my uncle the dignity he deserved. Unfortunately he recently passed away. Each member of Homewell was there to pay their respect to my uncle and my family. They truly loved him. I am forever grateful for this incredible service. Thank you for entering our lives at a critical time and always being there until the very end.

    Richard Z.

    5

    February 13, 2024

    I am a current client of this provider

    I am very thankful to have Clara I; as my live-in caregiver. Clara is very patience and kind, when taking care of me and Opal’s ´s daily activities.

    familyfriend

    5

    February 13, 2024

    I am a current client of this provider

    HomeWell helps me with an elderly family friend in New Jersey. They started roughly four years ago working a few hours each week taking care of things such as grocery shopping and laundry. The coverage has increased over time as our friend’s needs have changed. She currently has a live-in aide. HomeWell has always managed to find an aide that is a good fit despite our friend being a challenge. I live out-of-state. HomeWell has made things so much easier on me by taking care of all sorts of things that, in my opinion, are above and beyond. Some examples include fixing a shower curtain rod, calling repair people, sending me images of important mail, and taking her to the Department of Motor Vehicles for a new ID. That’s just scratching the surface. Everyone I’ve worked with has been great. The gentleman that oversees everything, the nurse that stops in often, the aides, the billing and scheduling staff. Everyone I’ve spoken to over the four years. It’s not easy to impress me but they have.

    Cami Massoni

    5

    February 7, 2024

    I am a current client of this provider

    We use aides from Home Well and have had only great experiences!! All staff has been friendly and so caring including all staff to get the aide. Highly recommend!!!

    T

    5

    February 6, 2024

    I am a current client of this provider

    HomeWell is the second agency we tried, for a home health aide for my husband. We are so glad that we made the change. All the staff & employees are professional, helpful, friendly, and responsive to questions. It is easy to work with them. We especially appreciate the fact that this agency has "substitute" aides who can come to your house, if the regular person cannot make it. The aides we have had from HomeWell have all been kind, caring, friendly, helpful, and professional. They go above and beyond what they need to do, to help us feel well-taken - care- of. We appreciate that.

    CABG3

    5

    December 25, 2023

    I am a past client of this provider

    I had 24/7 care for the first 2 days after rehab. discharge. My wife arranged that the first caregiver meet us at home when we arrived home. She was caring and respectful--exacting what we both needed to feel safe and care for in my weakened condition. The night aides were considerate to let me get the rest I didn't get in the hospital nor rehab. After a couple of days, I went down to 12 hours daily while my wife worked. It gave her peace of mind and me someone to assist me with ADLs. We couldn't be happier with Homewell. Office interactions were pleasant, rapid and, as promised, made it easy to make adjustments. Would highly recommend.

    Dutiful Daughter 44

    5

    January 25, 2023

    I am a current client of this provider

    After speaking to the staff and having the nurse evaluate my mom's needs, we decided on Homewell 24/7 service. The aide that was matched for her (Clavil) was perfect: experienced, patient, and caring. She was conscientious enough that the first night back from rehab, my mom was so nervous that Clavil slept on the couch in order to listen for her during the night. This was over and above her duties. My mom can be very ornery and difficult, but Clavil has enormous patience. I would highly recommend Homewell service.

    Donkruse

    5

    December 27, 2022

    I am a current client of this provider

    This is my first experience but Homewell Senior Care gave me an excellent home health Aide who's very capable. She does her job very diligent and she's so much caring. At times I call her my angel because she's so loving compassionate and kind hearted woman. I m bless to have her and my family are so fond of her. Thank you Homewell for excellent service.

    kathy97

    5

    December 16, 2022

    I am a current client of this provider

    HOMEWELL provides live in care for elderly member. The caregiver is wonderful and has become a member of the family. The agency is ver responsive to requests and found a substitute caregiver for when our live in has to be away that is also terrific and has a very good relationship with our member. We cannot say enough good things about the caregiver we are so Lucy to have. She is the best of the best and we do not know what we would do without her.

    mewk

    5

    December 16, 2022

    I am a current client of this provider

    My Mom and Dad require a 24/7 HHA. My Mom is ambulatory with a walker but needs assistance with all ADLs. My Dad is on hospice and is presently bedridden. Homewell was wonderful when we contacted them with the needs of our parents. They came to their home interviewed them and arranged for us to interview a prospective HHA. Administration, nurses, office staff and the HHA have all been professional, prompt to respond, and caring. The HHA came at a very difficult time because we had just decided to put Dad on hospice after leaving the hospital.She is experienced, knowledgable, kind, and thorough. She communicates appropriately and compassionately with my parents and the rest of the family. Her meal planning and cooking are geared toward my parents needs. She fits right in!

    JanCC

    5

    November 7, 2022

    Other

    My elderly father has been receiving live in care for 2+ years. Care and Dignity are a priority for this company. He is clean, shaven, dressed and well fed. His aide during his decline has anticipated and addressed all of his needs. The back office support has also been quick to respond to any requests and has provided substitutes whenever his aide needs time off. Friends and family consistently rave about the care he receives. We could not ask for more.

    ewfagan55

    5

    August 8, 2022

    I am a current client of this provider

    They provide my mother with a wonderful caregiver who has been with her for 2 1/2 years. When the caregiver has taken time off they have found a good substitute until she returned. Good people to work with.

    CJI

    4

    June 19, 2022

    I am a current client of this provider

    My Dad has a full time live in caregiver 24/7. We are so thankful for her. She treats my Dad with respect and great care. The agency is always there to answer questions and to let me know when my Dad's aide needs some time off. They make sure he has coverage. Scheduling staff is caring and respectful. We appreciate their service.

    GStern

    5

    April 21, 2022

    I am a past client of this provider

    My family and I, could not have been happier with the service provided by Homewell. The aides were pleasant, efficient and took care of our mom's needs. Interactions with the office staff was also top notch. I would recommend the Agency to anyone needing care for a loved one.

    JoanmC

    4

    April 16, 2022

    I am a past client of this provider

    The care (live in and hourly) provided to my mother via HomeWell was excellent. The caregivers were helpful and kind to my mom and to my dad, too! The experience was great.

    APLee

    5

    April 1, 2022

    I am a past client of this provider

    The staff was always attentive and professional, as well as empathetic and genuinely caring. From the first contact w Jen K, to scheduling with Jen H, aides, nursing supervisors, everyone treated us and mom with love and respect. The staff was flexible with our unusual schedule and was able to always accommodate our needs. It was a very difficult time made easier with the care of Homewell.

    NBR

    5

    March 17, 2022

    I am a current client of this provider

    I have enjoyed both hourly and live-in care. Everyone has been wonderful. Careful and attentive to social and health needs. Punctual. Cheerful. Fun. And especially providing support during this upsetting time of Covid. The agency has been very responsive to my requests. All around--excellence from all.

    Mary Anne S.

    5

    February 9, 2022

    I am a past client of this provider

    My family and I had a very positive experience with everyone from HomeWell Care. HomeWell's care manager, nurse, and ultimately the HHA were attentive, caring, and wonderful with my mom in her final months of life. HomeWell came to our home to meet with us before and put so much attention and thought into creating a care plan that met our family's needs. They follow up consistently and were always there to answer questions. I highly recommend HomeWell to anyone looking for excellent care for their loved ones.

    jdv

    4

    January 26, 2022

    I am a current client of this provider

    I have received in-home care for 10hrs per day, 7 days per week over approximately the past four months. The majority of the caregivers have done a good job over this time with exception to Marie who has done an exceptional job. The support provided by Marie has made all the difference in my getting back on my feet and starting to manage to do things somewhat as in the past. Thanks to all the staff for the help along with the therapists assigned to helping in my recovery.

    Fraja

    5

    December 27, 2021

    I am a past client of this provider

    I was introduced to the staff at Homewell at a very trying time. They were professional, empathetic, and took the time to ask the questions that would help get to know my father better, and to make sure the perfect fit between patient and caregiver was achieved. The caregiver was so kind and patient and although her primary role was to care for my father, she spent time comforting my mother also. I cannot praise this company enough.

    dacoach55

    5

    November 26, 2021

    I am a past client of this provider

    My mother needed 24/7 care. The care that Joycelyn gave my mother was extraordinary. She truly treated my mother as if she was her own mother. No request was too small or too big. Joycelyn was always in contact with me when any concern arose and took all the necessary precautions to ensure mother mother was taken care of medically. Joycelyn is a credit to the HomeWell Care Services company. I would definitely want her to take care of me if I'm ever in the position to need care.

    SS34

    5

    November 20, 2021

    I am a past client of this provider

    Homewell provided aides seven days a week, for 10 to 12 hours per day for my parents over the past two years -- much of the time during COVID. The aides that work with Homewell that provided assistance are professional and caring. They showed up on-time virtually every day and kept my parents safe through this time period. As one can imagine, scheduling during COVID has not always been simple. This is an area though where Homewell excelled. They handled last minute cancellations by quickly providing substitutes so that it was rarely the time that my parents were left unattended over the past years. Finally, the Homewell management team is also highly professional and strived to work with the me and my siblings to ensure our needs were being met in addition to our parents. Care plan creation, scheduling and even insurance company submission were all services that Homewell provides in addition to the actual aides themselves. Eldercare is a time consuming endeavor and Homewell removed one of the stressful and worrisome burdens (finding caring aides) allowing family members to focus on time with our parents.

    EW42

    5

    October 10, 2021

    I am a past client of this provider

    The caregivers were professional in helping my husband and pleasant to deal with. The agency was very caring and responsive.

    dbd

    5

    July 24, 2021

    I am a past client of this provider

    Homewell provided care for my father. Agency was responsive and stayed on top of things. Would recommend.

    JRN

    5

    July 15, 2021

    I am a current client of this provider

    My husband needed assistance after knee replacement surgery. I contacted Homewell and could not be happier with their help and guidance. Our aide, Freddie, was a fantastic care giver, always anticipating my husband's needs. I do believe that a significant portion of his recovery is due to his expert care.

    mare D.

    1

    May 11, 2021

    I am a past client of this provider

    I used Homewell and I was satisfied. Problems arose after 4 months. Live in aide was using phone constantly and using Face Time. She spent minimal time with my mom and spent the day absorbed in her own self interests. She had to be fired

    Provider Response

    Marianne, we are sorry that your mother's caregiver fell short of expectations. Live-in caregivers are afforded time to pursue personal interests, including connecting with family and friends on the phone, but it shouldn't interfere with their responsibilities as a caregiver. We wish that we would have been notified of your concern before it escalated to the point of needing to part ways with your caregiver. We have a full staff in place ready to address any issues or concerns, including a Client Experience Manager whose primary focus is on client satisfaction. We hope both you and mom are doing well and we thank you for the opportunity to serve your family during your time of need.

    BevCucc

    5

    September 12, 2020

    I am a past client of this provider

    The caregiver for my sister was very compassionate and understanding. I would recommend HomeWell to anyone. Complete staff was excellent from beginning to end. They were very understanding. Special thanks to Wayne, Ingrid and Sujeiry (Sue).

    2017 cp

    5

    September 22, 2017

    I am a current client of this provider

    HomeWell has been a Godsend to me! My mom was just getting out of a nursing home and I didn’t know of a reputable agency to contact to assist her and my dad in their home. Sensing my feeling of helplessness, the nursing home suggested HomeWell. I called and made arrangements right there and then. My parents’ caregiver has been wonderful. She is caring, learned their routine quickly and she always tells me not to worry. I haven’t seen my mom so content in a long time. My parents, both in their 90’s, now have the assistance they need to still live on their own. The agency has been wonderful to deal with, always friendly, all billing is punctual and itemized. I highly recommend HomeWell!

    chart6363

    5

    September 19, 2017

    I am a current client of this provider

    My 98 year old grandfather recently had to have surgery on his back and needed 24 hour care, transitioning to a few days per week. Homewell was immediately recommended by the doctors and physical therapists, and we are very happy we turned to them. The orientation team was professional and laid out all of the options, while listening to my grandfather's concerns. His initial in-home aide was always by his side and made sure all he had to worry about was recovering. Transitioning to shorter-term care was easy, and every aide was professional and caring, not to mention patient. The office staff was also very courteous and understanding, and their communication with my grandfather and our entire family was great. I highly recommend this company and would be happy to answer any questions.

    DCSA

    5

    August 28, 2017

    I am a current client of this provider

    Recently underwent an emergency spinal fusion surgery. Had never been in the hospital before and didn't know what to expect when I returned home. Thankfully Homewell sent a wonderful young woman who took care of my needs and helped me regain much of my strength. I would absolutely recommend Homewell to anyone that needs help after a hospital stay, surgery or to help out a loved one.

    cmd788

    5

    August 6, 2017

    I am a current client of this provider

    I can't express how happy I was with the service. Wayne really cares and the nursing staff was fantastic. They spent so much time with my dad who is not the easiest to deal with. Highly recommend this company - if you need help, use them, you will not be disappointed. Connie

    sammyhomewellreviea

    5

    August 2, 2017

    I am a current client of this provider

    Wayne was amazing to work with! He made our experience so easy because of his commitment and passion to help in any way possible considering we have never done this before. He was patient, caring and worked with us to make the pricing affordable. This entire process has obviously been hard for our family and our dad but with Wayne and his team we felt as if our dad was in the best hands!

    Hauptman & Hauptman, PC

    5

    May 1, 2017

    Other

    Our elder law firm has seen first hand the excellent care services HomeWell has provided to our clients. The company goes above and beyond when it comes to the personal attention that families need. The concern and attention to detail from HomeWell truly distinguishes this company.

    alleia

    5

    April 28, 2017

    I am a current client of this provider

    By far the best company to deal with. The service is very well worth the cost. They go above and beyond for their clients. The Homecare they provided for my grandmother has been amazing! Highly recommend!

    LisaT318

    5

    March 28, 2017

    I am a current client of this provider

    Wayne was a great help when setting up care for my Father. He made a difficult transition easy for my family, and more importantly, for my Father. We initially had trust issues after attempting to hire private aides and being left extremely disappointed and frustrated. We decided to take a chance with a licensed company and we are so relieved that we did! We could not thank you enough!

    alexgrace

    5

    February 13, 2017

    I am a current client of this provider

    We've been HomeWell for a year and a half and have been so happy with the service. We've had the same live in caregiver since the start and everything has been great. Thanks again guys.

    Arlene Mcmullen

    5

    December 6, 2016

    I am a past client of this provider

    The process was really simple, there was no long term commitment and that made me feel really comfortable. Other companies wanted deposits and weeks in advance, we needed someone for my dad for a few weeks until he moved in with us and Homewell really did a fine job. Thanks again!

    Carebear7

    5

    February 29, 2016

    I am a past client of this provider

    Everything went really smooth. I needed someone quickly and on a temporary basis. They worked hard to find the right person to help my mom and we were very happy. Michelle

    EdS1

    5

    December 17, 2015

    I am a past client of this provider

    I liked that they were a family business. They cared and it showed. Everything was smooth from start to finish and my mom is happy, that's all I care about. Ed S.

    Provider Response

    Glad to hear everything went smooth! Our dedicated staff of professionals work hard to make sure the clients we care for at home are comfortable and completely satisfied. Being a family business definitely adds an important dynamic with the families we help - a comfort that works both ways. We treat every case like we are providing care for our own Mom and Dad. The best part is watching everyone in our office treat our family business like their own - that seems to be the difference. We appreciate the feedback and everyone that helps make these positive reviews happen!!

    Bb176

    5

    October 4, 2015

    I am a current client of this provider

    you can tell they work hard to keep families happy. My mother was in a rehab and I was given a few options, it was a tough decision because a lot of them sound the same but because they were family owned I decided to go with my gut. My mom wasn't doing well in the rehab and we were going to put her on hospice. Long story short mom is not on hospice and she is doing great at home because of our aide Sharon. We were uncomfortable starting with Live in care but we know mom needed it. The case manager Stephen walked us through everything and was there every step of the way. What made it easier is that there was no long term commitment and if I called at 9pm at night I spoke to my case manager. Something that is reassuring is that they are always on point and with my life and all the things that are going on in it that's exactly what I need. I highly recommend HomeWell. Anne Albanese

    CMurdock

    5

    September 30, 2015

    I am a past client of this provider

    I heard about Homewell from caring.com so putting a review seemed appropriate. My brother needed short term care after knee surgery and everything went just fine. We needed male attendants to help because he is a big boy and the company had good people.

    Joanne and Joel

    5

    June 16, 2015

    I interviewed this provider

    Great company to deal with. Steve was very professional and answered all my questions and also met all my mother in laws needs. Claudine was very compassionate and kind to my mother in law. Thank you all for your kindness and for exceeding our expectations. We were very satisfied with this company and would definitely recommend Home Well. Joanne and Joel

    Pamlexgen

    5

    June 2, 2015

    I am a current client of this provider

    There are so many home care companies out there that i talked to and i dealt with for my parents and HomeWell was responsive, so hands on - made a great personality match for my parents who aren't the easiest people to deal with and i appreciated that. The care manager Steve came out to the house sat down with me, my brother and my husband and was very patient with us. we love the aide he brought us! Maria is apart of our family and we don't know what we would do without her! if we could give 10 stars we would. Thank you to the entire staff at HomeWell!!

    Erock

    5

    September 16, 2014

    I am a past client of this provider

    I can't say enough about Homewell. I used Homewell for a live in caregiver for my father in law. Great service, great aide and they really go above and beyond in everything they do. I give Homewell the highest recommendation!

    pussnboots123

    5

    June 5, 2014

    I am a current client of this provider

    Great company! Everyone really cares! Everything went smooth and we are glad we chose homewell. Thanks!

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    Services and Amenities of HomeWell of Northeast New Jersey in Hackensack, New Jersey

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants
    • Range Of Services Extra: Fall Prevention

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About HomeWell of Northeast New Jersey in Hackensack, New Jersey

    Since 2005, HomeWell of Northeast New Jersey, a family owned and operated home health agency, has been providing high quality care to seniors throughout Bergen Passaic and Essex counties. The owner, Lou Romano was motivated to start the family business after his grandmother became ill. Due to a negative experience with private caregivers, he felt as though quality care was lacking in the community.

    HomeWell of Northeast New Jersey has built a strong reputation as a home care leader throughout North Jersey and has been the top choice for seniors and their families. HomeWell specializes in providing assistance with all activities of daily living such as bathing, dressing, ambulatory assistance, meal preparation, light housekeeping, errands/driving and much more. Below is a brief list of why HomeWell is considered to be a preferred agency for home health care.

    Accredited Home Care Agency with CAHC

    • Family owned and operated team committed to providing excellent customer service
    • All caregivers are Certified Home Health Aides supervised by a Registered Nurse
    • All Home Health Aides are licensed, bonded and insured
    • All Home Health Aides receive national, state and county background check
    • All client care will be supervised and directed by a Registered Nurse
    • Personalized Care Plan tailored to client’s needs
    • 24/7 Registered Nurse/Office staff emergency support available
    • Care Planning is designed to reduce hospital readmissions
    • Same day service available for emergency situations
    • Coordinate and work closely with case managers, social workers, and physicians and other health care professionals
    • All hourly caregivers will drive client’s to appointments and errands
    • Hourly and Live In care available

    Map of HomeWell of Northeast New Jersey

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