Caring.com
Caring.com

(800) 558-0653

Comfort Keepers of Grafton Grafton, WI

1416 Wisconsin Avenue, Grafton, WI 53024

(800) 558-0653 (Call a Family Advisor)

3

(2 reviews)

Offers Home Care

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Explore Nearby Verified Providers

Be sure to consider these verified communities in your search.

Get cost information
Find out availability
Ask about payment options

Reviews of Comfort Keepers of Grafton in Grafton, Wisconsin

3

(2 reviews)

    Deplorable Customer Service

    1

    March 21, 2016

    Other

    I recently received an invoice from Comfort Keepers in Grafton for services that has been completed back in September of 2014. This office was independently owned until March of 2014 when it was purchased by the Corporate Office Sodexo. Up until that time we had received exception service from the branch manager and her staff. We began receiving invoices with different rates then what we had been quoted. We continued to call to home office in Sheboygan WI and questioned the decreased amount. Each time we called which was numbers time left voices messages after voices messages and never received a return phone call. We paid the invoices we received and marked paid in full. Last week I received a new invoice from Comfort Keepers for over $3,000 I called the office and spoke with someone new who simply stated it's the outstanding balance due you had been incorrectly billed and if you do not pay it I will send it to Collections. First, who's responsibility was it to correct the invoices and communicate to the client that you screwed up. We cancelled services In July of 2015 due to disorganization of the company, caregivers not showing up, no call no show. We located the former branch manager and moved over to her agency and we have had absolutely exceptional customer service. Shame on Comfort Keepers and the way you operate your business and how it affected the cares of my mother.

    caregiving wife

    5

    August 2, 2011

    I am a current client of this provider

    Gail is an angel. She gives us kindness and patience and her warm smile. Comfort Keepers worked with us to get a good match and continues to work with us as we all adjust to having her as an in-home companion for my husband.

    What you can do with Caring

    • Search the Caring database

      Quickly search the largest online senior living and senior care directory

    • Read reviews and expert guidance

      Read our authentic consumer reviews and content by experts

    • Speak to a Family Advisor for free

      Guided, expert advice to find the best community or agency for you

    • Take a tour to decide yourself

      We’ll help you book tours or get in touch with local agencies

    About Comfort Keepers of Grafton in Grafton, Wisconsin

    Comfort Keepers of Grafton is a Senior Care provider in Grafton, Wisconsin that offers residents Home Care services. Contact Comfort Keepers of Grafton for more details on services and rates.

    Map of Comfort Keepers of Grafton

    Help seniors by writing a review


    If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

    Request Pricing Information

    Who are you looking for?

    Full Name

    Phone

    Email

    By clicking "Get Costs", I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    mother and daughter online shopping

    Compare costs, photos & reviews of senior living and care options near you.

     

    Questions?

    Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

    (800) 558-0653

    Didn't find what you were looking for?

    Caring's Family Advisors can help answer your questions, schedule tours, and more.

    Call us at (855) 948-3865

    Senior Care Services near Ozaukee County, WI

    • Washington County
    • Milwaukee County
    • Waukesha County
    • Fond Du Lac County
    • Sheboygan County
    • Dodge County

    Senior Care Services near Grafton, WI

    Helpful Articles

    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

    Our Services

    • Senior Living Directory

    • Senior Care Directory

    • Caregiving Resources

    • Sitemap

    • Terms of Use

    • Privacy Policy


    © 2024 Caring, LLC. All rights reserved.