Home Instead - Gastonia, NC

Natalie

We have Home Instead to help my mom and dad as they battle some health and mobility issues. They have been a game changer for our family! Sundae, Angela, and JoAnne (our caregiver) are extremely professional, highly compassionate, and have made our parents feel special. More importantly, they’ve allowed our dad to have more freedom and our mom is thriving with Joanne’s attention and care. We are so thankful to be partnered with them and have them as part of our family. We Highly recommend these folks to those struggling with the demands of aging parents. They have brought quality of life and calmness to a chaotic season.

Darden Family

It is a pleasure to work with Home Instead and our caregiver Heather. This is my first experience with Home Care agencies so could not be more pleased with the professionalism of Home Instead and the hard work and dedication our caregiver is providing to my husband. She has helped me and my husband in walking this new road. Thank you for providing us with an exceptional caregiver.

Stegall Family

Using Home Instead has been a life saver for us. Our caregiver Trisha is dependable and always willing to assist in anyway she can. She is genuinely concerned for the well being of our loved one. She always finds ways to engage and assist with exercise in a fun way. Trisha shows compassion and kindness. Her services allowed us to return home after rehab. Trisha Gives us confidence that our loved one is well cared for and her needs are addressed.

Jayna T

Home Instead does a wonderful job of providing caregivers for my mom. Angela, the care coordinator, is very hands-on, kind, cheerful, experienced and responsive. JoAnne, our main caregiver, has become like family and we all ADORE her. She is kind, fun, energetic, genuine, uplifting, knowledgeable, organized, experienced ... I could go on and on :)

Beasley Family

We have been a client of Home Instead for a few years. Betty is our main caregiver. We couldn’t ask for a better caregiver. She does everything we ask of her without complaints and does many many things exceptionally well. We enjoy her friendliness and going beyond what is required. We consider her a member of our family. Thanks for providing us an exceptional care giver.

r.odell

Exceptionally good. Willing to do anything we asked them to do. Would recommend to anyone who needs help. Brightened our day!

Mamafox

Jackie is an amazing helper. She is very dependable and always cheerful and happy. She is ready to meet what needs I have. My children are very pleased that I have a person like Jackie to help me out.

D.Hartness

I can tell you that I would 100% recommend HomeInStead for anyone needing Senior Care. They are a very caring company and have a great staff and caregivers. Our caregiver’s name is Maya and we cannot say enough good about her. We do not know what we would do without her. She is a caregiver to my husband. It was truly a blessing for the company to match her up with us. She is just what we needed.

Mimi Guin

My first home care experience. I’m very pleased with the communication through the manager, nurse Angela & everyone I’ve talked to on the phone. Evelyn has arrived promptly. She timed what I need to do during her daily hours here. She helps with my medicine ointment on my back & hands, fixes my meals, cleans up & is so pleasant to be around. She surpasses my expectations!

Babyboy23

Ive been a client with Home Instead for a few years. Amanda is my current provider. I couldnt ask for a better caregiver. She takes care of not only me but helps with mother as well. She does everything we ask of her without complaints. We enjoy her friendliness and hard work ethic. Thanks for providing us an exceptional care giver.

Kelly W.

Our family has used Home Instead for several years now to help with my father who has Parkinson’s disease. Charles has been a God send. He takes exceptional care of my dad and treats him with the respect he deserves. We are so happy with him and grateful for all he does!

Rcoffey

Claire is my Grandmother’s care giver and she is great! She is very loving & caring with my grandmother as if she were her own. My grandmother loves her too. I’m so very grateful for the VA help aligning us with Home instead. Home Instead has been a great blessing in our lives. They work around your schedule to ensure that she gets to all of her appointments as well as tending to all her needs. We are 100% happy with our services.

S Whatley

Home Instead has provided care to my mother for several years. As her illness changed, we have been able work with HI so that they provide the level of care that suits our needs. The caregivers have given our family the peace of mind of knowing that she is safe and loved and cared for when we can’t be there. They are on time, friendly, and happy to accommodate.

Lenson

I receive in home care and assistance from Home Instead. , Gastonia. My current caregiver has been with us for several years now. She is always on time, very personable and most attentive to my needs. She is a real jewel!

ksd

Having Home instead has been a great help to my family! They have always been kind, loving and wonderful. The caregiver we received to help out with my dad has been a God send ! In fact she is one of the family now……and not allowed to be moved !!!!! Thems fighting words! Lol All kidding aside…… I’m not kidding ! Dad and I love her to death! Thank God for our blessings! KSD

MissyB67

They go above and beyond to help us with everything we need. All of our caregivers are absolutely the best! Highly recommend this company

AllieTan

Home health aide (bathing) service is great. Always on time. All Home Instead employees are caring, friendly and willing to help.

Janet

Chloe was fantastic! My mom loved her so much. Great service and attention from everyone. Lots of very caring folks work here.

McCorkle Family

Home Instead provided excellent care for our dear Mother/ Grandmother Margie D. under a program paid for by the VA for surviving spouses of Veterans. Home Instead connected our family to Veterans Care Coordination who works directly with Home Instead of Gastonia. We were successful with applying for the benefit and being approved in an expedited fashion. This benefit was a huge help to our family before our Grandmother passed with providing 1:1 care as well as a much needed respite breaks each week to the family. Thank you Home Instead of Gastonia! McCorkle Family- Denver

Cindy

The whole team of 24-hour care was great. I had such peace of mind that my mom was in great hands. Hannah was amazing keeping in touch.

Janice T

About a month ago after my dad suffered a stroke in Asheville we were forced to put him in rehab and bring my mom to our home. Not knowing what we were going to do with her during this chaotic covid-19 pandemic a friend put me in touch with Sundae (my angel) on a Friday afternoon and she and the nurse met with me and my mom on Monday and on Tuesday we had a caregiver in place. Unfortunately the first caregiver was not the right fit so Sundae went back to work and found our current caregiver Loretta (my mother’s angel) within two days. I honestly don’t know what we would do without Sundae, Loretta and everyone at Home Instead. They are the most caring, dependable, trustworthy people we could have ever asked for....mom says when she goes back to Asheville we are taking Loretta Thanks to everyone at Home Instead for everything you have done for us!

Dogwood Lady

Home Instead Senior Care of Gastonia has been a wonderful partner in caring for my father. They have assembled a team of sitters who are responsive to his needs. Their communication with the family has been prompt and professional. Most importantly, they have listened to us in setting up a care plan. I am happy with their service and would recommend them.

Ronniea911

The Home Instead Senior Care aides and CNAs provided excellent and reliable care to my mother. They always gave a caring and loving touch which greatly improved her well being and health outcomes. The staff is professional and our entire experience was wonderful.

apearls

We are so happy to have trusting and caring people care for my MIL. We live 3 hours away, so Emily is our eyes on what's happening and Jennifer provides great communication and support/information to us. My MIL had to go the ER and Emily stayed with her through the admitting her (much longer than she was scheduled) and Jennifer kept us informed. Then at discharge, Jennifer picked up my MIL and got her meds. We could not be happier with extraordinary professionalism & care they provide.

Fennie F

It's not often I write reviews. However, in this case, I truly feel it's my responsibility. Home Instead Senior Care in Gastonia, NC has been providing incredible service to my Mother. The things that make this possible are Home Instead's 1:1 relationship with the patient and family. The other critical component of that is 1:1 decisions too. Mom's plan is specifically outlined for her and what makes her most comfortable during uncomfortable health conditions. There is absolutely no way our family could provide the service Home Instead Senior Care does. In essence, they've become our extended family. I think that's the highest compliment a home-healthcare company can receive. It certainly is in our case.

Troy

Very efficient, kind, reliable, sincerely appreciate all your help and care.

lindyg

The caregiverrs have been so caring and supportive of my Mom. She feels so comfortable with them. And the case managers are responsive and available to us when we need them.

Loy M

I currently have care givers 5 days per week from 9 AM to 5 Pm which allows me to do the necessary errands to manage our home life. My wife cannot be left alone. The staff is always on time and support us in every way needed. If we need to change the schedule it is done in a friendly and supportive manner. All contacts with the office staff are friendly and professional. I would recommend Home instead with no reservations whatsoever.

TDMR

All the carers currently looking after my mother are great. Many are exceptional. They are very competent, very attentive to Mom and have very friendly, charming manners. I could write an essay about certain caregivers and how wonderful they are with Mom! They go out of their way to keep her happy and feeling safe and secure. There is a lot of laughing and giggling in this home, thanks in large part to the caregivers from Home Instead! I'm only writing here about 1% of how much I think of these ladies. My interactions with the Home Instead office staff, people on-call etc. have been positive, for the most part. When CG's have called out and been unable to come for their shifts, the on-call representative has always gone above and beyond to find a replacement. They have always communicated information in a friendly manner, even though they received some call-outs at odd hours!

Jean H

I have been a client of HomeInstead Gastonia NC, since 2014, During this time I have found the staff at Home Instead to be helpful and have always listened to me about the needs for me and my mother's care. I can leave my home and attend to shopping, my doctor's appt, or lunch with a friend, knowing the Mother will be well cared for while I am away. Right now we have the Cream de La Cream, The 2017 caregiver of the year, is our caregiver!

Nancy Henderson

The Home Instead folks, both managers and caregivers, have been amazing. My family couldn't have done this without them.