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Reviews of Caring Senior Service | Fresno, CA
Linda J. K. September 08, 2013
I am a past client of this provider
I chose Caring Senior Services for my parents' care after interviewing a number of Fresno area companies. They impressed me with their warmth, flexibility and emphasis on working with us to provide exactly what my parents needed.
It turned out to be the best decision I ever made. Our needs started out simple - just a few hours a week to help my elderly mom and dad with household chores, transportation and assistance with some meal preparation. I didn't know at that point what a roller coaster ride our family would be on for the next nine months. The owner, Susi, and her team were with us every step of the way. First, my Dad become unexpectedly gravely ill, and with no notice at all, we needed to switch to 24 hour care. Susi worked with us to find caregivers with the right personality match for my parents, and responded proactively to all feedback. Her team partnered with Hospice during my Dad's final days, and were there at the house to support our family when he finally passed. Our needs then shrunk back to 8 a.m. - 11 p.m. for my mom only. However, her declining health over the next several months included several emergency room visits and hospital stays, in addition to at home care. The caregivers worked hand in hand with us, providing regular and detailed updates, and giving our family a sense of security and comfort when we couldn't be with my mom (two of three siblings lived out of town, so this was incredibly important). When my mom also passed away, the tears and hugs from the team were sincere and heartfelt.
Overall, I was so impressed by Caring Senior Services' responsiveness. Examples included - literally telling them at 10 a.m. that we needed to switch to 24 hour care starting that night, caregivers changing their schedules in order to sit with my mom in the emergency room all night long, ensuring she was as comfortable as possible, had snacks, etc., caregivers searching out recipes to try to make my parents' favorite foods, etc.). There was nothing that was too much to ask.
As I look back now, I can't imagine how anyone could have done a better job. The team worked tirelessly to support us, always with my parents desires and best interests in mind. I would recommend Caring Senior Services without hesitation to any family requiring support, whether it be a lot or a little. They won't let you down.
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