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Home Instead - Fredericksburg, VA

107 Olde Greenwich Dr, Fredericksburg, VA 22408

(800) 558-0653

Verified Partner

4.73

(38 reviews)

Offers Home Care
Top rated on Caring.com

2017

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Reviews of Home Instead - Fredericksburg, VA in Fredericksburg, Virginia

4.73

(38 reviews)

    Top rated on Caring.com

    2017

    Pat540

    5

    July 22, 2020

    I am a current client of this provider

    I am very pleased with the care provided by Home Instead. The carer is pleasant and professional, knowledgeable of the needs of Alzheimer's patients. I would recommend HI to anyone looking g for home care for your loved one

    Lisa Skeer

    5

    March 20, 2019

    I am a current client of this provider

    We are so pleased with our experience with Home Instead. We have had the same caregiver for almost 11 months. We appreciate our caregiver's experience and patience while caring for my father. He has Alzeimer's and is not always easy to get along with. Someone is always available to take a phone call, and the staff is very accommodating when making scheduling changes. We are very happy!

    Mrs.Packard

    5

    January 16, 2019

    I am a current client of this provider

    The care giver provided to us is a perfect fit. She is prompt, courteous and kind. Helpful and knowledgeable.

    Lisa

    5

    January 4, 2019

    I am a current client of this provider

    Your company has been a Godsend to our family. Robin has taken wonderful care of my father, and I appreciate your flexibility when my schedule changes. THANK YOU!

    Bonnie

    5

    September 18, 2018

    I am a current client of this provider

    Best caregiver ever! Crystal and Deborah take the best care of my mother, Althea. Always on time and going the "extra mile" to keep her happy. Thank you, Home Instead!

    J.

    5

    August 31, 2018

    I am a current client of this provider

    We love Carolyn.

    Marilyn

    5

    August 31, 2018

    I am a current client of this provider

    Very professional. Good follow up. Excellent caregivers.

    Margaret S.

    5

    August 21, 2018

    I am a past client of this provider

    I'll miss her driving me where we wanted to go because my husband was too weak to drive. She also took me grocery shopping and carried all the groceries in and if time permits puts them away. She drove me and my husband and took us grocery shopping and became a friend.

    Jerine

    4

    June 6, 2018

    I am a current client of this provider

    Very happy with Jamie; sure hope attendance won't be a problem. My dad really likes her and looks forward to seeing her. I have seen much improvement and genuine concern from your staff.

    Beatrice

    5

    June 1, 2018

    I am a current client of this provider

    I have a caregiver come once a month. She does some cleaning and shops for me. I always enjoy her visit. She is a loving, caring person.

    Lauren

    5

    May 31, 2018

    I am a past client of this provider

    Ms. Lisa was a perfect match for my grandmother. Very loving and thoughtful. Motivated her to do her daily exercises. A wonderful caregiver, exactly what my grandmother needs during this time in her life. Thank you so much. Highly recommended.

    Jill

    5

    March 20, 2018

    I am a current client of this provider

    The caregiver I had, Mary, is a caregiver who always went above and beyond. The agency staff is always courteous, kind, and very helpful.

    Sharon C.

    5

    December 29, 2017

    I am a current client of this provider

    Your caregivers, especially Erin and Linda have been wonderful with my elderly mother who is ill.

    satiusfied custoner

    5

    October 17, 2017

    I am a current client of this provider

    Home Instead staff are veryprofessional and friendly . I am very pleased with our caregiver who is both professional yet personable when caring for our loved one.

    JdyM

    5

    August 22, 2017

    I am a past client of this provider

    Thank you to all for about 7 years of care. Your services to help me and father were certainly a positive contribution to his well-being. Nurse B. saved my father's life, and the prayers and scripture readings with some of the aides helped my dad reach even further spiritual growth. Your agency is one of the best in this area. Thank You!

    Blove

    1

    August 21, 2017

    I am a current client of this provider

    Not what it claims to be. Utilized their Alzheimer's/dementia companion care service for my mother. We have been with them for less than 2 months and have gone through 2 inconsistent caregivers, with them seeking to send a 3rd. Extremely disappointed as managing a loved one afflicted with this dreaded disease and to establish service with a company that claims to understand the need of providing in-home caring needs to a growing population with this disease is disheartening. I will never use them or recommend them to anyone. And let me be clear, the service they were providing wasn't much. It was only Companion Care, as thankfully my mother could handle her own personal care needs...so what we were seeking wasn't a lot at all.

    F. Stringfellow

    5

    July 17, 2017

    I am a past client of this provider

    The caregiver was a tremendous help and a comfort to the family. She provided delightful company! We will certainly call upon Home Instead in the future if a need arises. We will also recommend your company to our friends and family.

    melanie-m

    5

    May 19, 2017

    I am a current client of this provider

    The people are very friendly and they treat my mother with respect. My mom has told me more than once how kind the person is who takes care of her. The home health aide changes mom's bedsheets, cooks for her and makes sure she's in clean clothes.

    Sonny C.

    5

    March 3, 2017

    I am a current client of this provider

    I'm really satisfied with Sue F. I don't want anyone else for a caregiver. Sue is fantastic. Good service from HISC.

    Mrs. Rachel327044

    5

    February 28, 2017

    I am a past client of this provider

    Appreciated the very professional caregivers and all of their help. Enjoyed their company and assistance getting to appointments. Good company—HISC. Would recommend them to anyone!

    Philip & Carol

    5

    February 17, 2017

    I am a current client of this provider

    Excellent service with "Annette", workers and staff at the office in coordinating and providing assistance; ability to observe needs, work independently and compassionate to the needs of clients. I can truly say we "trust" our "reliable" provider.

    Vicki N.

    5

    November 10, 2016

    I am a current client of this provider

    Diane has been wonderful! She consistently goes above and beyond to assist my Mom with anything she needs! I am so thankful for her and for Home Instead. The Staff is friendly, professional and supportive! Thank you for all that you do!

    Donna538223

    5

    October 27, 2016

    I am a current client of this provider

    Good rapport with caregiver, establish trust with person and company.

    M.A Holmes

    5

    September 27, 2016

    I am a current client of this provider

    I am so very thankful that you were a part of our lives when we really needed you. God Bless.

    Reviewer126237750

    5

    March 31, 2016

    I am a current client of this provider

    I am happy with the professionalism of the organization. They provide such a personal touch!

    Fred N.

    5

    December 18, 2015

    I am a current client of this provider

    Everything is going great. Thank you!

    Alirose

    5

    December 11, 2015

    I am a current client of this provider

    We have been using a personal care assistant from Home Instead. We chose them primarily because when my mother first came home, she required some overnight care, and they provide 24/7 coverage. Debra, the caregiver, is efficient. Things are neat, and my mother seems to have a rapport with her.

    L.B. Kline

    5

    September 30, 2015

    I am a current client of this provider

    The staff is consistently prompt and professional. My family has bonded with our caregiver and she is a perfect match. She is comforting, professional and proactive. We love her!

    Mary114676550

    5

    July 30, 2015

    I am a past client of this provider

    My dad and I wanted to let you know that we had a very positive experience with you, your office staff, and especially with the home care services he received from your caregiver, on 6/22/15. We wanted to thank you, let you know what good care the caregiver provided, and also thank her for the wonderful introduction to home care that my dad had. This was the first time that we needed help from someone outside of the family, and he was a little reluctant to receive care from a home care provider. It was so important that my dad received professional care, and that his first experience was such a good one. These are some of the things that my dad said: The caregiver was very prompt and arrived on time to pick him up, and they arrived to his appointment on time. She had very good driving skills, the car was comfortable, and he could get in and out of it without difficulty. She knew just what to do, was focused on her job, and she did her job very well. She minimized walking distances; took him right to the front door, and picked him up right at the front door, of the hospital; got a wheelchair for him; accompanied him to check in and the hospital room; assisted him to get prepared for surgery; made sure he was comfortable. She spoke clearly, loudly, and slowly, so he could understand her (he is hard of hearing). She was professional, knowledgeable, patient, responsible, and he felt comfortable with her. Please let her know how much we both appreciated her. We also appreciated that your office was patient with us while we waited for a last minute doctor's approval for the surgery that had already been scheduled, and that you stood by waiting with us for the outcome of the doctor's decision and actual surgery date for the care services and transportation that we needed.

    Stewart-Fredericksburg

    5

    February 23, 2015

    I am a current client of this provider

    Home Instead and all their Caregivers we have had have been wonderul. Currently Cindy is caring for my father-in-law and she is doing a wonderful job. He can't wait for her to arrive and make him breakfast. Unfortunately with his demetia there are many days that this is the highlight for him. While he doesn't always remember things, he can't wait for breakfast. Cindy has been a blessing to us, and been there when we needed extra hours because of other family needs. Home Instead has accomodated our needs and provided additional help when necessary. I would (and do) recommend them to anyone in need of care for a family member.

    Terry34

    5

    August 18, 2014

    I am a past client of this provider

    I want to thank Roberta of Home Instead for the picture of Mom in happier times with Joanne. I can't begin to express my appreciation for the wonderful care that my Mom received from your organization in our time of need. We would never have been able to keep Mom in her home without your help. She was happy as she could possibly be. I am so grateful to you and your staff for the assistance in her care. I think of Charlene often and would love to hear that she is well. I hope things will continue to go well for you and you employees.

    Caring62423650

    4

    December 27, 2013

    I am a past client of this provider

    We had Home Instead for our loved one. Their services were satisfactory. Their caregiver's attitude was also satisfactory. They would do what you tell them.

    Nancy80124750

    5

    November 28, 2013

    I am a past client of this provider

    This note is to thank you and the staff at Home Instead for the wonderful care my sister Jan received during her illness. The staff and caregivers are well suited for their positions. I was blessed to spend 2 weeks with Jan and worked with ther caregiver. I can't tell you what a treasure she was for me and her daughter. In many ways she was able to give Jan compassionate and caring help when we were at a loss as to how to reach out to her. I will be in DaBora's dent for helping Jan move through her time in Fredericksburg with grace.

    Deanna1

    5

    October 30, 2013

    I am a past client of this provider

    On August 27, 2013 Jamie was our caregiver for my husband Rich. However, I became quite ill while away from home and when I did get home, Jamie was very attentive and caring to both me and my husband. She offered to stay an additional 2 hours. She fixed Rich his supper and brought me a drink and kept checking on me. Jamie did wash, which I had not asked her to do and had everything in good order when she left.

    Kay18

    5

    October 30, 2013

    I am a past client of this provider

    I want to express my sincere gratitude for the services provided by Home Instead through the primary caregiver and the rest of your staff. You gave me peace of mind while I was unable to be with my Mom. DaBora was truly a Godsend. She was with me at my mom's bedside at her passing. I appreciate the practicality of your business as well as the compassion extended to mom and my family.

    geneviev

    5

    September 16, 2013

    I interviewed this provider

    Hi Roberta, My husband would say that I am a pretty harsh critic and don't often give compliments but I had to write to tell you how IMPRESSED I am with you and your team. It started with you and our conversation and when I met Gloria and Karen at my mother's this week it continued. They are lovely compassionate professionals and I just had to write to tell you how impressed I was with them and the thoroughness of your organization. Well done! If we have a caregiver for our mother from you similar to Gloria or Karen that would definitely be the icing on the cake.

    Truthfully

    1

    September 2, 2013

    I am a past client of this provider

    I unfortunately cannot recommend Home Instead in Fredericksburg, VA. I feel that most of the caregivers are not adequately trained. Some of them do not follow directions. After having a second caregiver not show up or call, I terminated my relationship with the company. When you have a loved one that needs care, you need reliable people who respect how precious time is to you.

    Provider Response

    As the owner of the Home Instead Senior Care in Fredericksburg, VA, I am sorry to hear about your frustration. We work diligently to train our caregivers, and continue to evaluate and increase our CAREGivers’ training. After the scheduling error with your CAREGivers, our team looked at our procedures and adjusted them to ensure there are no scheduling issues going forward. I attempted to reach out to you, but was not able to connect. I hope you will call me at the office so we can try to earn your business again.

    Nelson2

    5

    July 24, 2012

    I am a current client of this provider

    We found the right home caregivers for my parents. We are really impressed with their service with Home Instead Senior Care. I can't say enough great things about them. They are very responsive and very flexible. They can change their hours of service based on the needs of their clients. I would highly recommend them to others who are in need of good and quality service.

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    Services and Amenities of Home Instead - Fredericksburg, VA in Fredericksburg, Virginia

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Fredericksburg, VA in Fredericksburg, Virginia

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Fredericksburg, VA

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    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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