Caring.com
Caring.com

(800) 558-0653

BrightStar Care Northern Kentucky Florence, KY

73 Cavalier Blvd., Florence, KY 41042

(800) 558-0653 (Call a Family Advisor)

4.17

(51 reviews)

Offers Home Care
Top rated on Caring.com

2019

Photos of BrightStar Care Northern Kentucky

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Explore Nearby Verified Providers

Be sure to consider these verified communities in your search.

Get cost information
Find out availability
Ask about payment options

Reviews of BrightStar Care Northern Kentucky in Florence, Kentucky

4.17

(51 reviews)

    Top rated on Caring.com

    2019

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    Vern _1

    5

    December 18, 2019

    I am a current client of this provider

    They have tried to have caring individuals here that interact with us well. They also reach out and help her with things she needs to do. I like the fact that the people here are willing to work with my wife and try to be friends with the both of us. They try to do the things my wife needs to be doing, and it's helpful.

    Susan A_12

    5

    December 18, 2019

    I am a past client of this provider

    BrightStar was very good. They put my mind at ease. It allowed me to go to work and keep my job. I would recommend them to anybody that was wanting the care.

    Glenda D

    3

    December 17, 2019

    I am a current client of this provider

    They help the most when they keep him company, and they will do some light household chores to help me. They really need to improve on having someone show up when they are supposed to.

    William B_10

    1

    December 14, 2019

    I am a current client of this provider

    I want the same girl every time. That way, they get used to me. They keep changing girls on me.

    Benny R_2

    4

    December 9, 2019

    I am a current client of this provider

    They wash dishes and mop the floor. I'd want them to sometimes go grocery shopping for me, but they said they can't.

    Barb H_2

    4

    November 20, 2019

    I am a current client of this provider

    The caregiver is good. She does whatever we need. I like the lady that works for us.

    Nancy C_14

    5

    November 15, 2019

    I am a current client of this provider

    I like that I can address my other chores that aren't normal everyday things, like my budgeting. I like that the agency is really helpful with my husband. The services help me with things I can't get to.

    Thomas N_1

    4

    November 13, 2019

    I am a current client of this provider

    They clean the area of where I am, and they clean the bathrooms. I never knew who was gonna come back then, but in the last month, I've had the same person come in.

    Lisa W_7

    4

    November 8, 2019

    I am a current client of this provider

    Without them, I can't go to work. They could improve their continuity of who they send to take care of me.

    Patty S_6

    2

    November 8, 2019

    I am a current client of this provider

    They need to improve the scheduling because if the scheduled person doesn't show up, I don't know who's going to be there or if someone's even going to come. They need to improve consistency in scheduling.

    Mary Lou K

    4

    October 23, 2019

    I am a current client of this provider

    They are very good about taking me where I need to go. They are in business to help people out, and they are doing that.

    Jane H_1

    4

    October 14, 2019

    I am a past client of this provider

    There could have been a consistent person. It was confusing for her. They could have more accountability for what the people were doing. I asked them to tell me what they were doing. I wanted them to wash the clothes and hang them up. I wasn't there. I had asked them to write down what they did, and that never happened. There was a different person every morning and at night. They could only come at a certain time, and they needed to give her her eye medication and get her meals. I didn't see a lot of accommodation.

    David C_26

    4

    October 10, 2019

    I am a past client of this provider

    My mom is a fall risk so just being there to assist her with moving around was helpful. They could be more prompt with returning phone calls.

    Patricia G_10

    5

    October 8, 2019

    I am a current client of this provider

    The service is great. I deal with just a few people, and I love the ones I get. I like the employees because they are nice, honest, and friendly.

    Leonard G_1

    2

    September 12, 2019

    I am a current client of this provider

    They need to have their employees do what they're supposed to do. They're very much unreliable and undependable. They'll say someone will be here the next day at 8. I'll call, and they say they'll be there at 10:30. 10:30 comes around, and they're still not there. I'll tell them not to send anybody when I'm in the hospital, but they still will. They'll be asleep on the couch or be on their phones.

    Anonymous_2431

    2

    September 11, 2019

    I am a current client of this provider

    They needed to have consistent people to build a relationship. Instead of just providing a service, they need to have a relationship with the patient.

    Carol _3

    4

    August 22, 2019

    I am a current client of this provider

    They have helped her the most by keeping her company. I would like for them to improve their scheduling by the caregivers not calling in so much.

    Connie _1

    5

    August 13, 2019

    I am a current client of this provider

    It was the caregiver that was really good. I like the caregiver. She is outstanding, but the office i'm not happy with.

    Lois P_5

    4

    July 16, 2019

    I am a current client of this provider

    It lets me go shopping. I've only had someone come to sit with my husband when I need to leave.

    Betty _2

    4

    July 16, 2019

    I am a current client of this provider

    When they started, they've been very helpful with the cleaning. There's so much that I can't do. There has been bad communication. We thought someone was coming, but nobody came. No one told us that someone wasn't going to show up.

    Jenny _2

    5

    July 16, 2019

    I am a current client of this provider

    I feel like they truly care about my mom. They have called me a few times with concerns and for good reason, which I appreciation. I have great peace of mind, and it has taken a lot of stress off of me. I like the communication from the office and the caregivers.

    Kelly _1

    5

    July 11, 2019

    I am a current client of this provider

    They help her with her day-to-day things she needs to do around the house. They are pretty dependable.

    Michelle U_1

    5

    June 14, 2019

    I am a current client of this provider

    BrightStar Care is very flexible in sending a great caregiver to the house. The caregivers that we have had are amazing. They are very flexible if there are changes with our calendar.

    Landrum D

    3

    May 13, 2019

    I am a current client of this provider

    I was supposed to have someone today, but no one showed up. When they do show, it is fine. The person that runs it says that she doesn't have enough staffing.

    Kelly R_2

    5

    May 13, 2019

    I am a current client of this provider

    They make it so I don't have worry about my dad at home. I really, really like the caregiver that we have.

    Anonymous_1803

    4

    April 10, 2019

    I am a current client of this provider

    They did the basic laundry and being there, that took several hours out of my day, so that was helpful. A couple of the girls that were there to clean and keep my loved one company could have cleaned a bit better.

    Mathew

    4

    April 10, 2019

    I am a current client of this provider

    They have helped me by giving me comfort in knowing that someone is watching my dad in case he falls or needs medical attention. I would like to see the scheduling improved.

    Cathy F_3

    5

    April 10, 2019

    I am a current client of this provider

    They fix meals for him and they are companions to him. They are very responsible and they always make sure that someone is here.

    Frank L_1

    5

    March 14, 2019

    I am a past client of this provider

    The services helped bathe my loved one. This really helped. The caregivers were very attentive to my loved one and they helped with house chores.

    George T_2

    5

    March 14, 2019

    I am a current client of this provider

    They are caring. They are dependable and caring.

    Barbara _2

    4

    March 14, 2019

    I am a past client of this provider

    They needed to check on the caregiver to see what they are really doing. Some people would sleep on the job and were on their phone a lot. Some people let him get to the bathroom on his own. Some were better than others. My loved one had $50 dollars stolen out of his wallet and it happened within the first few weeks of them coming to help him.

    Robert Lewis R

    1

    February 8, 2019

    I am a past client of this provider

    They did not have a good impact. I needed someone who was more knowledgeable. They needed to be better staffed.

    Sherry G_1

    5

    January 15, 2019

    I am a current client of this provider

    They have made my life easier by being considerate and thinking ahead. I like that they are dependable, caring, and professional.

    Merrily J

    5

    November 28, 2018

    I am a current client of this provider

    I get tired easily, so they help me out by taking a load off of my shoulder. I like the caregivers that come here.

    Betty S_1

    5

    November 8, 2018

    I am a current client of this provider

    They have handled the heavy things that I can't handle anymore. It is a load off of my wife's mind. All of the caregivers are very conscientious, and all of them have the capabilities of doing what is necessary in order to maintain our household situation. They are very friendly and easy to get along with.

    Delbert D

    4

    October 20, 2018

    I am a current client of this provider

    It is nice to feel like I have someone there for me, and knowing I will be seeing someone that day certainly helps with my loneliness. I would like the same caregiver back more often to get more acquainted with them. They way I wouldn't have to repeat myself when it comes to instructions with my care.

    Ken S_1

    4

    October 20, 2018

    I am a current client of this provider

    I would like them to have continuity in the caregivers that they send us. They sent a lot of different people to our home and some were good, but others were very poor.

    Sonya T_1

    5

    October 19, 2018

    I am a past client of this provider

    I wasn't able to do anything for the first 6 weeks, because of surgery. They helped me with anything that I needed done, and they were always on time.

    Karen _1

    5

    September 27, 2018

    I am a current client of this provider

    They have helped with everything in the house. I like that I can choose who I want.

    Anita R

    4

    August 23, 2018

    I am a current client of this provider

    They are able able to get her out. They could be more stronger to help her.

    Nicole K

    4

    July 27, 2018

    I am a current client of this provider

    It just makes it easier for me. They are reliable.

    Kim D

    4

    June 22, 2018

    I am a current client of this provider

    They help ease my mind. They are very dependable and kind. They show up on time and have a lot of patience.

    Carol B

    4

    May 26, 2018

    I am a current client of this provider

    They give me security knowing that I can go to work and for the client, they make sure to care for her the way that she needs. We've had a few issues, but once the management was made aware of them, the issues were fixed. The only drawback to them is the cost.

    Norman M

    5

    April 27, 2018

    I am a past client of this provider

    I like that it was an hour for a reasonable price. It's hard for me to dress him and get his bath, so they helped with that.

    William A

    5

    April 11, 2018

    I am a past client of this provider

    They just jumped right in and they were very polite. They made my mother feel relaxed and they were very caring. They were knowledgeable on what needed to be done. Once my mother got situated and the caregiver came in and got her comfortable, I didn't have to stay around there as much because I was comfortable.

    Stacey G

    5

    January 25, 2018

    I am a current client of this provider

    They are very honest and concerned caregivers. Their impact is immense. They are always there when I need them.

    Edna T

    4

    December 15, 2017

    I am a current client of this provider

    I like the girls so far from BrightStar Care; however, I don't have the same ones each day. BrightStar Care has made life easier by showering me.

    Jim D

    5

    December 8, 2017

    I am a current client of this provider

    BrightStar Care gives me wonderful caregivers. They take good care of me. I like my current caregiver from BrightStar Care. I am well satisfied with them.

    Patty A

    4

    December 7, 2017

    I am a current client of this provider

    BrightStar Care has been very responsive. They have kept in touch and if they noticed problems, they would let us know. BrightStar Care's services have helped so that my sister and I don't have to add another responsibility to our schedule.

    Joan V

    5

    July 28, 2017

    I am a current client of this provider

    BrightStar Care has met all of our expectations and the service has been excellent. The caregivers take care of my mom when I cannot be there, which has relieved a lot of stress on the family.

    Chip H

    5

    July 20, 2017

    I am a current client of this provider

    BrightStar Care is very conscientious and they pay attention to the patient. The caregivers help by taking the elderly client to the bathroom.

    What you can do with Caring

    • Search the Caring database

      Quickly search the largest online senior living and senior care directory

    • Read reviews and expert guidance

      Read our authentic consumer reviews and content by experts

    • Speak to a Family Advisor for free

      Guided, expert advice to find the best community or agency for you

    • Take a tour to decide yourself

      We’ll help you book tours or get in touch with local agencies

    About BrightStar Care Northern Kentucky in Florence, Kentucky

    BrightStar Care Northern Kentucky is a Senior Care provider in Florence, Kentucky that offers residents Home Care services. Contact BrightStar Care Northern Kentucky for more details on services and rates.

    Map of BrightStar Care Northern Kentucky

    Help seniors by writing a review


    If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

    Request Pricing Information

    Who are you looking for?

    Full Name

    Phone

    Email

    By clicking "Get Costs", I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    mother and daughter online shopping

    Compare costs, photos & reviews of senior living and care options near you.

     

    Questions?

    Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

    (800) 558-0653

    Didn't find what you were looking for?

    Caring's Family Advisors can help answer your questions, schedule tours, and more.

    Call us at (855) 948-3865

    Senior Care Services near Boone County, KY

    • Kenton County
    • Campbell County
    • Hamilton County
    • Ohio County
    • Dearborn County
    • Gallatin County

    Helpful Articles

    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

    Our Services

    • Senior Living Directory

    • Senior Care Directory

    • Caregiving Resources

    • Sitemap

    • Terms of Use

    • Privacy Policy


    © 2024 Caring, LLC. All rights reserved.