2nd Family

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Reviews of 2nd Family


based on 6 Reviews

Lisa M. September 21, 2012

I am a current client of this provider

Chad and his crew at 2nd Family are my mother's 2nd Family. They had a very friendly and caring approach the whole time we were convincing my mother that she needed a caregiver. It was hard on my mom to admit she was aging and needed help, but Chad assured her that she'd not only be getting a caregiver. She got a companion, who actually listens to her. It's been great being able to enjoy the good, fun times with my mom instead of worrying about having to bathe and clothe her.


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From 2nd Family


A family-owned business, 2nd Family began as a result of our own experience in searching for in-home care for our own loved one – our grandmother. We discovered first-hand that there was a huge void between the level of care available and the level of care that we wanted for our own loved one. It was frustrating and emotionally draining. Having gone through the process of trying to find someone to care for our loved one, we immediately felt compelled to fill that void and help others dealing with similar situations by offering our clients caregivers with superior training who have a heart for what they do and the tools needed to do it with excellence. 2nd Family is an award-winning company who truly manages your care process every step of the way.

We specialize in Alzheimer's and Dementia Care

Features of 2nd Family


Licenses

  • Licenses: Residential Service Agency R3274

Agency Type

  • Full-service agency. (We directly employ the caregivers we work with.)

Range of services

  • Companion care
  • Personal care assistants

Travel

  • Travel: Staff will travel 30+ miles to provide care

Screening

  • We interview every team member in person
  • We check references
  • We ensure that our team members are immunized for influenza, hepatitis b, tuberculosis, and other communicable diseases
  • We check driving records
  • We check credit history
  • We confirm legal U.S. residency
  • We require drug screenings
  • We check sexual offender databases

Training

  • Staff members receive ongoing/continuing training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care
  • Ethics
  • Validation Techniques
  • Training areas extra: Continuing Education offered to all caregivers

Payment options

  • Insurance
  • Credit card
  • Payment options extra: ACH Bank Withdrawal

Payment details

  • We handle payroll, benefits, and taxes for our caregivers

Bonded/insured

  • Our business is bonded and insured

Business Address

  • 6200 Georgetown Blvd, Suite E
    Eldersburg, MD 21784

Transportation

  • Yes

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