Reviews of Home Instead Senior Care - Clearwater, FL
Denise47 January 23, 2016
I am a friend or relative of a resident
Home Instead has been better than expected. The caregiver drives my father to the doctor, makes meals for him, takes him wherever he needs to go, gets his hair cut, and washes clothes sometimes. They call us if they have questions. She is there to be another pair of ears because my dad is hard of hearing. They’ve been very good.
suzzyh August 28, 2013
I am a current client of this provider
I interviewed 3 local agencies for my parents in Largo, FL. From the start they were on time and professional. They worked with my parents who were quite hesitant about having someone in their home. Their representative Pam was reassuring and even came back to introduce the caregiver to my parents. She stayed with them until they were comfortable and she called right after to make sure it went well. I live out of town and this service makes worry so much less about mom and dad.
Vicky 1 June 08, 2012
I visited this facility
She's been under care for almost a month now. One of the main reasons we chose this provider was that she really didn't need that many hours. She really doesn't need a whole lot of care, she needs more companionship. Her caregiver comes in at home for 2 hours, 3 times a week. We did not wait too long to find her caregiver that has a good match. We applied Tuesday and then the caregiver came Thursday. Her caregiver is very delightful. She's very helpful and a good companion. She does light house work and fixes her meals. My mom is very comfortable with her. Her caregiver is very nurturing & attentive. My mom is always looking forward to having her come in. It's a middle age woman, she's in her 60's and my mom is on her 80's. It's really a good match. She's really a good companion. My mother doesn't need care per se. She just need someone to monitor eating and stuff. She's very giving and just very jovial and a very good companion. She also drives because my mom can't drive anymore. She's been great! My mother loves her, so that's what counts. It just felt right.
Guest12152 August 28, 2011
We LOVE Home Instead Senior Care!! My Mom's life long friend who is 93 years old was coming home from the hospital. I could not be there to help her but I made one phone call and Home Instead arranged EVERYTHING!!! They brought her home, made sure she was comfortable, went grocery shopping, arranged to have a bedside commode delivered that we didnt realize until she got home that she would need. They matched up the perfect caregiver for her and she comes by twice a day. Once in the morning to get her up, make her breakfast, leave a sandwich she can just grab for later, be there to stand by while she showers. Then, she comes back in the evening to make her dinner and assist in getting her ready for bed. That way she still has her independence but gives us piece of mind that she is eating, taking her meds, being safe. You have a fabulous company and I cant thank you enough for the piece of mind you have provided us!!
BettyGrace August 24, 2011
I am a past client of this provider
This company is not very nice and they were charging excessive rates to bring my father to the store. I needed someone to help my father when he could not drive to the store anymore. I work full time and have 3 kids, so I cannot always break away to take him to the shopping during the week when he likes to go. The staff was very rude and unpleasant in the office when I called. The people that came out seemed to be ok, but I would not recommend this company due to the abrasive personnel & high pricing. My father said they always seemed to be in a rush and they really only seemed to be interested in taking my checks. It was not very hard to drive him to the store and I thought since this was what we hired them to do, it would not be too difficult. They would show up late and then some days not at all. This was rude to say the least and I am glad that my Father is better now. He takes a cab or public transportation if he needs to go somewhere when I am unable to take him or his friends and other family are busy.
As the owner of the Home Instead Senior Care Office in Clearwater, I am disappointed to hear about your experience. In the sincere effort to provide the best service to our clients, we conduct thorough background checks and provide ongoing training for all CAREGivers. Home Instead Senior Care also works to match clients to CAREGivers to insure compatibility. We regularly conduct quality assurance visits and encourage open communication with our clients and their families. While we successfully serve hundreds of local families in the area, I am sorry your experience wasn't positive.
Tracysmith August 24, 2011
I am a current client of this provider
Three years ago my mother had a stroke. Although she recovered fully, I was not comfortable with the idea of her being alone, I live an hour away and was not able to provide her with the attention that she needed. I contacted Home Instead Senior Care and was able to meet with a representative the day after my call. After our meeting I felt such a sense of relief! For 3 years my mother has enjoyed the company of wonderful, generous caregivers. They have been a lifesaver for both my mother and myself.The office staff has always been helpful and insightful as to my mother's care. I would 100% recommend this company to anyone who is needing help with an elderly loved one, it was one of the smartest phone calls I have ever made.
Mary Katherine August 24, 2011
I am a current client of this provider
Finding Home Instead Senior Care for my mother has been a blessing. My mother is a registered nurse and was skeptical about any person coming in her home to assist her when she was diagnosed with cancer. From the initial phone call she and I both felt very comfortable with the people that helped us. The compassion was amazing and the caregivers truly went above and beyond to always help us. There was no task that we asked for assistance with that was not accomplished. I would recommend this service to anyone looking for assistance with a loved one, or themselves. The thing I loved the most is that we could completely customize the hours we needed. Some weeks we needed help with transportation to appointments, grocery shopping, and other weeks after chemotherapy we needed help with basic hygiene. The service is AMAZING!
From Home Instead Senior Care - Clearwater, FL
Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.
Home Instead Senior Care - Caregiver Skills
Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.
Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.
Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.
Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.
Features of Home Instead Senior Care - Clearwater, FL
- Full-service agency. (We directly employ the caregivers we work with.)
- Agency extra: Each Home Instead Senior Care® franchise office is independently owned and operated.
Range of services
- Companion care
- Range of services extra: hospice support, Alzheimer's and other dementias care, chronic conditions
- We interview every team member in person
- We check references
- We check driving records
- We confirm legal U.S. residency
- We require drug screenings
- Staff members receive ongoing/continuing training
- Family Communication
- Transition Issues
- Memory Care
- Training areas extra: the aging process, how to keep the client and CAREGiver℠ safe, building relationships, Alzheimer's or other dementias care
- We handle payroll, benefits, and taxes for our caregivers
- Our business is bonded and insured
1799 North Belcher Rd, Suite B
Clearwater, FL 33765
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