Visiting Angels | Charlotte, NC

Our caregiver with Visiting Angels only comes in once a week, so that's why I'd give it a lower rating; it has nothing to do with the quality of care.

I was able to have a little bit of freedom because of Visiting Angels.

The services are just a couple hours a week, so it hasn't made too much of an impact. If we could find one person consistently, I think that would help.

If I knew someone that needed help, I would recommend Visiting Angels.

The services have given me the freedom to be able to leave the client and know that he is cared for.

All I have my caregivers do is give me a bath. They do a very good job of that, and are as good as the caregivers I would have in a hospital.

I have recommended Visiting Angels to other people in my area. I have found that Visiting Angels will do just about anything to meet my mother's needs.

I would tell an interested friend that Visiting Angels has a flexible schedule.

I have already recommended Visiting Angels to many of my friends. They responded instantly to my requests.

The services were able to help Madelyn's confidence and her ability to help her see when she had cataract surgery.

Our care with Visiting Angels is 24/7 in the home, so there's a loving, caring attitude. It has a big impact on lifting her spirits.

Visiting Angels is always on time, very friendly, helpful, and professional. They do whatever I ask them to do.

We did use Visiting Angels, and I was not impressed with them at all. They said they were bonded and everybody was a CNA and all that. Well, I have a friend that works for the one in Belmont and she’s not a CNA. All they gave us when they started was a pamphlet. We used them for about a month. And then one lady came one time when my mother had company, and she said, “Ok, so I’m going to get lunch.” She left for 2 hours, and I didn’t know lunch hour was included in it. And then the visitors that were visiting my mother told me about it, so I called them and said, “Do not send that lady back.” She was rude to the guests and she announced that she needed her lunch hour. Their billing was by mail. It didn’t seem like they had much communication capability. They need to use better technology to communicate, and their assessment of their client could be better.