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Extension of You Home Care Apex, NC
P.O. Box 1341, Apex, NC 27502
5
(1 review)
Photos of Extension of You Home Care
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Reviews of Extension of You Home Care in Apex, North Carolina
5
(1 review)
David Butler
5
|
November 5, 2014
I've been a client for extension of you since last November and I have been extremely happy with the service I've received. My in home care giver, John, arrives on time every day and sees to my needs professionally and courteously. He keeps my home clean and neat. When he cooks for me, he makes sure to follow food preperartion guidelines. He treats me like a human being, a friend, and not just another client. My weekend caregiver shows me the same courtesy and respect as my weekday man. She cooks and cleans and sees that my needs are met. I am very happy with the service I receive from extension of you!
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Services and Amenities of Extension of You Home Care in Apex, North Carolina
Agency Type
- Full Service Agency
Range of services
- Companion Care
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
About Extension of You Home Care in Apex, North Carolina
Extension of You Home Care was started by our two founders, Haley Gray and Christine Schoaff. The company was born out of Haley's experience care giving for both of her parents simultaneously, while caring for four small children and working a full time job. Some of the caregivers that worked with her parents were fantastic. Some of them were not. Some of them outright neglected Haley’s father who had dementia and Parkinson’s, leaving him sitting in a soiled diaper for hours, and leaving him alone while on duty.
Haley spent hours talking to the exceptional caregivers trying to understand what motivated them, and what didn’t. It became clear that most of the good caregivers consider this line of work to be a calling. So, the question became—how do we attract and retain the industry’s best and most caring caregivers? We surveyed a number of caregivers and other personnel in the industry to understand what was important to them. Then we set about to start a company that provided those things most important to the caregivers.
Haley also interviewed a number of other clients, geriatric care managers, pharmacists, and others to discover best practices in the industry. As part of Haley's Entrepreneurship and Innovation Masters program at Duke University, she used this research to create a business plan. Extension of You had begun.
The agency incorporates both high-tech and low-tech approaches to the caregiving services they provide. Clients have better access to supervisors, supervisors routinely conduct random, unannounced drop-ins, and a note-book sharing system is used to provide communication between caregivers and client's loved ones. What this means for you is this—we aim to provide the best of both worlds: better care for our clients and a better work environment and conditions for our employees. It is quite simply, a win-win.
This agency has an amazing team of caregivers and managers. Everyone’s first priority is customer safety and satisfaction. We aim to be an Extension Of You, to make sure that Your Standards Are Realized.
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