Reviews of Home Instead Senior Care - Burbank, CA
Radio Bob August 07, 2014
I am a past client of this provider
When a loved one is in dire need of help, you are in a very vulnerable position. You pray that the Lord will direct you to the folks who will help you, and then you take a chance.
When our Dad was coming home from the hospital, with what we thought was 3 days to live, we scrambled to find 24 hour care --- my Mom at 87 could not do everything, and we children had jobs, etc. to contend with. I interviewed 4 different home care companies, and decided to take our chance, prayerfully, on you folks at Home Instead.
Dad lived 8 more weeks. The weeks were very trying on our family, as they would be on any family. Home Instead sent what we call “Angels” (and one’s name was actually Angel!) to care for Dad, and kept the family at peace. Their folks became family members to us.
Dad has gone to heaven, but we hold memories in our hearts of all Home Instead did to make him comfortable for the time he had with them.
We will be singing your praises of Home Instead, Burbank, to any and all who ask (and some who don’t!).
Dr. Tormey June 05, 2014
I interviewed this provider
I am the medical directive of a Home Instead client who has been unable to have a deposit returned after he was unable to use their services. Many calls and requests have been ignored.
I appreciate your concern and care for our client. I did receive two messages from you and returned each one. Unfortunately we weren’t able to connect, and both times I had to leave a message. Before you and I could connect, our client phoned to inform us he would no longer be needing our services because of a change in his care needs. He asked that I return his deposit, less any outstanding amount due. The check was sent to him the following day. If you believe there is an outstanding issue, please feel free to call my office. I again thank you for your obvious care and concern; our client is lucky to have you on his care team.
Wilma2 August 11, 2013
I am a past client of this provider
I used this agency to provide in-home care services for 95 yr. old father with advanced Alzheimers, so I could get a break from 24/7 caring.
When I put in a request online, they called back within the hour and arranged for rep to meet me later that same day. Home Instead provided me with an indepth overview of their company and services, they listened to me--what I wanted and expected from a caregiver, and then arranged for the most wonderful caregiving companion for my dad. Wish I had found this agency and this caregiver 2 1/2 years sooner. Their caregivers receive on-going, in-house training. The caregiver I had just knew how to interact with my dad, and when I left the house, I could be worry-free knowing that my dad was in good hands and would be well taken care of.
From Home Instead Senior Care - Burbank, CA
Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.
Home Instead Senior Care - Caregiver Skills
Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.
Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.
Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.
Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.
Features of Home Instead Senior Care - Burbank, CA
- Full-service agency. (We directly employ the caregivers we work with.)
- Agency extra: Each Home Instead Senior Care® franchise office is independently owned and operated.
Range of services
- Companion care
- Range of services extra: hospice support, Alzheimer's and other dementias care, chronic conditions
- We interview every team member in person
- We check references
- We check driving records
- We confirm legal U.S. residency
- We require drug screenings
- Staff members receive ongoing/continuing training
- Family Communication
- Transition Issues
- Memory Care
- Training areas extra: the aging process, how to keep the client and CAREGiver℠ safe, building relationships, Alzheimer's or other dementias care
- We handle payroll, benefits, and taxes for our caregivers
- Our business is bonded and insured
3917 1/2 Riverside Dr., 2nd Floor
Burbank, CA 91505
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