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Reviews of Amazing Home Care
Overview of Ratings
January 02, 2016
I am a current client of this provider
The only thing “amazing” about the agency is how “TERRIBLE” it actually is. Save yourself the frustration and aggravation and just look for a different agency now. The purpose of having an aide is to help and care for the person that needs care, not to cause the person problems. The agency coordination team assigned (including the supervisor) is non-responsive, does not return phone calls (even in emergency situations), does not keep the client informed and tries to use the client’s family as back-up when the assigned aides do not show up, show up late or experience a problem during the day. It appears that aides are not trained and are not monitored as they frequently are combative, often arrive late, or just sit around using their cell phones when they are supposed to be engaging the client or performing the duties that have been approved by the health insurance company.
April 28, 2014
I am a past client of this provider
I used a few different agencies for my parents in the past, and Amazing Home Care is by far the best. very courteous
From Amazing Home Care
Amazing Home Care's small staff is its greatest advantage. Light caseloads for each caregiver allow for more one-on-one attention. Clients depend on daily monitoring, either by phone or in-person. The agency puts clients first, and will accommodate varying needs in and out of the home; for example, clients can arrange for caregivers to meet them at various appointments.
Features of Amazing Home Care
- Hourly Rate: $14/Hour
- Live In Rate: $182/Day