The service is professional and responsive. I have their care providers (PCAs) in my home 6 days a week for nearly 3 years. They are all kind, caring, and try to take very good care of my aunt. My only concern is their overnight care policy. They do not have a rate for non-waking care, and will not accept the Medicaid rate for it. They should offer this for respite care.
Provider Response
No Place Like Home-Care does not offer a sleep rate for non-live-in Personal Care Attendants. Overnight Personal Care Attendants are expected to remain awake and alert during their shift so they can quickly respond to a client in need. The prevailing labor laws do allow for a less expensive “live-in” rate in situations where caregivers reside at the client’s home and get up to 8 hours of uninterrupted sleep. However, this arrangement was not an option for this client.