Home Instead Senior Care - Birmingham, MI

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Reviews of Home Instead Senior Care - Birmingham, MI


Average Rating:
based on 29 Reviews
Mrs. R1 March 20, 2014

I am a past client of this provider

Jerry was a chauffer, helper, took care of my walker, helped me shopping at Aces, he carried things for me when they got heavy, he was a careful driver, and I enjoyed his company.


Karen88179550 March 20, 2014

I am a current client of this provider

The caregivers are very calm, soft voiced, efficient and willing to do whatever I ask. They do the laundry.


Mrs. H2 March 20, 2014

I am a current client of this provider

Glenna is super! Her personality, her willingness to help....she is all that! She does all she can for me; all that I need!


Sue L.1 March 20, 2014

I am a current client of this provider

Everything was fine. We were really happy. All the women were very nice and very helpful. Yes, we would recommend Home Instead!


Michelle46 March 15, 2014

I am a current client of this provider

They are always willing to do whatever is needed.


Joan O2 March 15, 2014

I am a current client of this provider

Sheila was just fabulous. She offered to do things without me even asking! She even went back home while I was see the doctor to get the flowers I had forgotten to bring to give to the doctor.


Beth W1 March 15, 2014

I am a current client of this provider

Robyn cares for my father, but when mother had a fall this past week, Robyn called me so I could take her to the hospital and have stitches put in. Robyn is very good. She helps with cleaning and is always asking what else she can do.


Carol M's daughter1 March 15, 2014

I am a current client of this provider

Whatever concerns arise in caring for my mother are always addressed together. They are always on top of everything...if one person couldn't get to it, it was usually the GM, and we got everything straightened out.


Mrs. N1 March 05, 2014

I am a current client of this provider

Pattie does a great job, and I would give her five stars, but we haven't had her here enough times to know if I would call her 'excellent.'. She is very kind and I enjoy her company.


Joan O1 September 27, 2013

I am a current client of this provider

Sheila was just fabulous. She offered to do things without me even asking! She even went back home while I was see the doctor to get the flowers I had forgotten to bring to give to the doctor.


Mrs. N September 27, 2013

I am a current client of this provider

Pattie does a great job, and I would give her five stars, but we haven't had her here enough times to know if I would call her 'excellent.'. She is very kind and I enjoy her company.


Carol M's daughter September 27, 2013

I am a current client of this provider

Whatever concerns arise in caring for my mother are always addressed together. They are always on top of everything...if one person couldn't get to it, it was usually the guy (Bert, GM) and we got everything straightened out.


Michelle35 September 27, 2013

I am a current client of this provider

They are always willing to do whatever is needed.


Mr. W September 27, 2013

I am a current client of this provider

Susan, Terry and Robyn have all been wonderful! We are completely happy with Robyn. I promised my wife we wouldn't put her in a facility, but she never got well enough to come home. We loved Home Instead while she was at home.


Jsmith1 September 27, 2013

I am a current client of this provider

Prompt, calming sitters kept watch well. Thank you


Mrs. R September 27, 2013

I am a current client of this provider

Jerry was a chauffer, helper, took care of my walker, helped me shopping at Aces, he carried things for me when they got heavy, he was a careful driver, and I enjoyed his company.


Mrs. K's daughter, Karen September 27, 2013

I am a current client of this provider

The caregivers are very calm, soft voiced, efficient and willing to do whatever I ask. They do the laundry.


Mrs. H1 September 27, 2013

I am a current client of this provider

Glenna is super! Her personality, her willingness to help....she is all that! She does all she can for me; all that I need!


Sue L. September 27, 2013

I am a current client of this provider

Everything was fine. We were real happy. All the women were very nice and very helpful. Yes, we would recommend Home Instead!


Beth W September 27, 2013

I am a current client of this provider

Robyn cares for my father, but when mother had a fall this past week, Robyn called me so I could take her to the hospital and have stitches put in. Robin is very good. She helps with cleaning and is always asking what else she can do.


dblynn August 22, 2013

I am a current client of this provider

My mom is using Home Instead. They do a pretty good job. I liked the little extras they do like paint my mom's fingernails and all the other fun things they do for her and they give her someone to talk to.

Some of their employees though aren't just that reliable. But the company itself is really good at replacing someone if that person can't make it that day to care for my mom. It would be nice though to get the same person every week, but right now they have a schedule for 3 different people for 5 days a week and even then some of those people can't make it so they replace them.


Joan O August 06, 2013

I am a current client of this provider

Sheila was just fabulous. She offered to do things without me even asking! She even went back home while I was seeing the doctor to get the flowers I had forgotten to bring to give to the doctor.


TomS2012 March 11, 2013

I am a past client of this provider

I used them to care for my mother. They were everything advertised. Very impressive company.


Social Worker # 1 December 26, 2011

I visited this facility

I think that Home Instead Senior Care Services is an excellent choice for individuals that live independently and who prefer to live independently in the privacy of their own homes and that need some additional outside supportive care and assistance for themselves, a friend or a family member. They provide their clients with an array of supportive services and assistance. They provide their clients with personal care and assistance; dressing, grooming, bathing, medications assistance and reminders, meal preparation, transportation to medical appointments, shopping, housekeeping and laundry. Their services are tailored fitted to fit into their clients' individual needs. Their team of Skilled and trained Nurses evaluate and access their clients individual Plans of Care that is needed for them.

They encourage their clients' health and independence to their most maximum levels that is possible for them individually. They provide their clients with a safe and secured environment. Their staff is team and task oriented in their job duties and their job performances as well. They also provide an array of varied hours for their clients to fit their clients' individual needs and that is necessary for them. They provide short and long term visits and care for their clients from 2 hour a day to 24/7 a day on a daily basis. In general, I would have to rank Home Instead Senior Services on a five stars rating for their excellence and expertise in home care providers.


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From Home Instead Senior Care - Birmingham, MI


Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

Features of Home Instead Senior Care - Birmingham, MI


Agency Type

  • Full-service agency. (We directly employ the caregivers we work with.)
  • Agency extra: Each Home Instead Senior Care® franchise office is independently owned and operated.

Range of services

  • Companion care
  • Range of services extra: hospice support, Alzheimer's and other dementias care, chronic conditions

Screening

  • We interview every team member in person
  • We check references
  • We check driving records
  • We confirm legal U.S. residency
  • We require drug screenings

Training

  • Staff members receive ongoing/continuing training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care
  • Training areas extra: the aging process, how to keep the client and CAREGiver℠ safe, building relationships, Alzheimer's or other dementias care

Payment details

  • We handle payroll, benefits, and taxes for our caregivers

Bonded/insured

  • Our business is bonded and insured

Business Address

  • 725 South Adams, L-196
    Birmingham, MI 48009

Transportation

  • Yes

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