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Home Instead - Culver City, CA

5601 W Slauson Ave, Culver City, CA 90230

(800) 558-0653

Verified Partner

4.78

(19 reviews)

Offers Home Care
Top rated on Caring.com

2018, 2022

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Reviews of Home Instead - Culver City, CA in Culver City, California

4.78

(19 reviews)

    Top rated on Caring.com

    2018, 2022

    Lynne H

    5

    March 1, 2024

    I am a past client of this provider

    I’m home care for relative with dementia. I was the contact person in our family to communicate regularly with the caregivers for a dear relative. Our relative was living in her own rented apartment and needed some help as her dementia began advancing. Home Instead provided us with a few caregivers, but one stood out: and her name is Selene. Selene posted regular photos of groceries, receipts and photos of our relative. We spoke at least once a week to help with any issues that might come up and to say hi to our relative. Selene always went above and beyond her duties and our relatives neighbors confirmed she was a true help!! Our relative moved into assisted living this year and Selene helped us with the move. Highly recommended!

    Current Client 2023

    5

    October 6, 2023

    I am a current client of this provider

    Dear Masami, Thank you for your home calls, telephone calls and emails. I appreciate your contact and inquiries regarding my life and my relationship with my caregiver Xiomara. September 8th marked the second year that Xiomara (Mara) has been my caregiver. Tameca, my previous client care coordinator, introduced us and explained that the long delay in connecting us was due to an effort to make sure that we would be compatible. Initially, I was somewhat upset that I waited so long for a caregiver. However, Tameca made a wise decision, because Mara and I are a good match. I need someone to be close by when I shower, someone to put on and take off my compression stockings, someone to put on and take off my nighttime boots, to provide transportation for me to keep appointments, to prepare breakfast, to shop for needed home items, to help me to exercise and fulfill other services as needed. Mara is dependable, trustworthy, caring and willing to learn. I sincerely hope that she will continue to be my caregiver, because she is an asset. The staff at Home Instead, Culver City, have been courteous and professional whenever I have had questions, concerns or made requests.

    flush

    1

    October 5, 2021

    I am a past client of this provider

    The agency provided a male sitter who was pleasant but turned out to be wholly incompetent in an emergency and the agency told me that the caretaker would call the EMT if my spouse fell. Which he did. The caretaker DID NOT CALL the EMT and I was 10 minutes away and DID NOT CALL ME. My spouse suffered a cerebral bleed and was hospitalized for 6 days and it took months for most of the blood. to be absorbed. The Caretaker did not report to me the time it took place and the neurologist said it was a small bleed which bled for a long time ( at least two or more hours). You cannot entrust anyone you truly care for with this agency if you want to insure their safety and wellbeing. the caretaker failed to follow through on what I had been told would take place should such an emergency happen. Poor training and no communication. I never got the full information after the incident even thoughI requested. it more than once.

    Provider Response

    Thank you for reviewing us. Please know that we take your experience with us very seriously, and feedback like this helps us better identify opportunities for improvement. Your feedback has been forwarded onto our management team for review. Please contact us if there is anything we can do.

    JNelson1

    5

    March 21, 2021

    I am a current client of this provider

    Home Instead—Culver City is a true partner to my mom and our family. Their pricing is reasonable and have been flexible in scheduling care hours and assistive tasks. The caregivers are professional, reliable, and friendly. And the office managers communicate well with us and helped us as we successfully applied for our long term care insurance claim. HIGHLY recommended!

    little Bobby o1o7

    5

    January 25, 2021

    I am a current client of this provider

    They are very dependable and in my opinion they have the greatest safety consultant i have ever met.

    Patti C

    5

    July 29, 2020

    I am a current client of this provider

    The Home Instead_Culver City team make every effort to match the best suited caregiver based on the needs and personality of the client. They are available 24/7 everyday to manage any issues or needs that arise. Most issues handled promptly. The Quality and Safety Coordinator does periodic home visits or calls to make sure our loved one is safe and happy with the service and care. The caregivers are professional and very caring. My loved one says they are all Wonderful!

    Angela

    5

    April 8, 2019

    I am a current client of this provider

    I am very relieved and impressed with Home Instead. The caregiver they provided for my mother is excellent with her care and very compassionate. I live in another state and unable to provide her with my care. Chazz is so very pleasant and exhibits concern for my mother and they were there for her when she was sent to the hospital. Thank God for Home Instead, you all are a great team.

    K. Howlett

    5

    March 2, 2018

    I am a current client of this provider

    Home Instead has helped my Dad and me tremendously as we face a difficult time while his health is in decline. They've made it possible for me to fulfill his wish to stay home in the home he has loved for 50 years. The Home Instead team has been so helpful and kind, and is giving my Dad a great level of care and me peace of mind. The caregivers have been on time, reliable, friendly and professional. The Agency always addresses requests and questions right away, and I love that they contact me with updates. I am so happy that a friend suggested I call them, and highly recommend Home Instead.

    PatMH

    5

    June 27, 2017

    I am a current client of this provider

    We are very pleased with the caretaker you provided. She is helpful, caring and a good worker.

    Ivan588257

    5

    March 4, 2017

    I am a current client of this provider

    I hired Home Instead in December, and they are very good. They help change my wife because she is incontinent and massage her arms and legs because she has stiffness. My wife seems very happy with them. She is doing well and hasn’t had any issues with the caretakers at all.

    Stephanie0626

    5

    December 27, 2016

    I am a current client of this provider

    I could not have cared for my father during this period without such wonderful help because: 1. The service is very reliable. My assistant arrives when scheduled and if there is any delay, I always receive a call. 2. My care assistant is highly knowledgeable, very friendly, capable, and self-directed. 3. The service is reasonably priced. Thank you for being there.

    Linda Robertson

    5

    March 31, 2016

    I am a past client of this provider

    Excellent service. Excellent matching of the home aide with my mother. They became good friends before my mother passed away. We are thankful.

    Margaret120828050

    5

    December 15, 2015

    I am a past client of this provider

    The in-home contractor duties were met with care and concern and when an unexpected need arose after our contract had ended they did not hesitate to step in to help. These are good people.

    Nancy Fierro

    5

    June 4, 2015

    I am a current client of this provider

    After a bad fall, I needed help and called Home Instead. I cannot say enough good things about them. The staff is friendly and dedicated. The woman they sent to help was sensitive, very helpful, punctual, and caring. She also keeps my home environment very clean and even gave me practical tips on how to manage once I was on my own. I would certainly recommend Home Instead to anyone looking for a reliable, friendly, and caring agency.

    Terri25

    5

    November 29, 2014

    I am a past client of this provider

    Excellent professional service. The person who was sent to us interacted excellently with our stepmother who has Alzheimer's. I would recommend them 100%.

    Ken35

    5

    November 24, 2014

    I am a current client of this provider

    Excellent service and a quality caregiver.

    Barry7

    5

    November 24, 2014

    I am a past client of this provider

    Diane, Eric, and the entire staff have been extremely generous in their time and so caring 24/7! Also, Olivia has been there for my mom whenever needed. Everyone goes the extra mile whenever needed. Choosing your company was the best move!

    Carol K.2

    5

    February 24, 2014

    I am a current client of this provider

    I needed someone to stay with me 24/7 for the first week following shoulder surgery. I had a caregiver arranged through another agency, but 3 days before surgery, the caregiver arrangement fell through. I called Home Instead in a panic and spoke with Diane. I called on a Thursday night and expected to get voicemail, but Diane answered the phone (they answer 24/7). She listened to my plea for last minute assistance and was able to provide 2 excellent caregivers. One of the caregivers did not have a car, and Eric (the other agency owner) picked her up on a Sunday and brought her to my house so I could meet and approve her before my surgery. Diane even came to my house on Sunday to have me sign the paperwork. Eric also brought the caregiver to my house on Monday so she would be there shortly after I got home from surgery. The caregiver needed to take 3 buses to get to my house, and Eric did not want her to be late. Both Diane and Eric went out of their way and above and beyond to help me. I highly recommend the Culver City office of Home Instead and will use them again if I need caregiver assistance in the future.

    Rosalie2

    5

    June 28, 2013

    I am a current client of this provider

    My family and I found the Home Instead agency not only competent, but also caring and considerate about my comfort. They provided care at home after my hospitalization. We will use them again as the need arises..

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    Services and Amenities of Home Instead - Culver City, CA in Culver City, California

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Culver City, CA in Culver City, California

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Culver City, CA

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