Home Instead - Culver City, CA
5601 W Slauson Ave, Culver City, CA 90230
(800) 558-0653
Verified Partner
4.78
(19 reviews)
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Reviews of Home Instead - Culver City, CA in Culver City, California
Lynne H
5
|
March 1, 2024
I’m home care for relative with dementia. I was the contact person in our family to communicate regularly with the caregivers for a dear relative. Our relative was living in her own rented apartment and needed some help as her dementia began advancing. Home Instead provided us with a few caregivers, but one stood out: and her name is Selene. Selene posted regular photos of groceries, receipts and photos of our relative. We spoke at least once a week to help with any issues that might come up and to say hi to our relative. Selene always went above and beyond her duties and our relatives neighbors confirmed she was a true help!! Our relative moved into assisted living this year and Selene helped us with the move. Highly recommended!
Current Client 2023
5
|
October 6, 2023
Dear Masami, Thank you for your home calls, telephone calls and emails. I appreciate your contact and inquiries regarding my life and my relationship with my caregiver Xiomara. September 8th marked the second year that Xiomara (Mara) has been my caregiver. Tameca, my previous client care coordinator, introduced us and explained that the long delay in connecting us was due to an effort to make sure that we would be compatible. Initially, I was somewhat upset that I waited so long for a caregiver. However, Tameca made a wise decision, because Mara and I are a good match. I need someone to be close by when I shower, someone to put on and take off my compression stockings, someone to put on and take off my nighttime boots, to provide transportation for me to keep appointments, to prepare breakfast, to shop for needed home items, to help me to exercise and fulfill other services as needed. Mara is dependable, trustworthy, caring and willing to learn. I sincerely hope that she will continue to be my caregiver, because she is an asset. The staff at Home Instead, Culver City, have been courteous and professional whenever I have had questions, concerns or made requests.
flush
1
|
October 5, 2021
The agency provided a male sitter who was pleasant but turned out to be wholly incompetent in an emergency and the agency told me that the caretaker would call the EMT if my spouse fell. Which he did. The caretaker DID NOT CALL the EMT and I was 10 minutes away and DID NOT CALL ME. My spouse suffered a cerebral bleed and was hospitalized for 6 days and it took months for most of the blood. to be absorbed. The Caretaker did not report to me the time it took place and the neurologist said it was a small bleed which bled for a long time ( at least two or more hours). You cannot entrust anyone you truly care for with this agency if you want to insure their safety and wellbeing. the caretaker failed to follow through on what I had been told would take place should such an emergency happen. Poor training and no communication. I never got the full information after the incident even thoughI requested. it more than once.
Provider Response
JNelson1
5
|
March 21, 2021
Home Instead—Culver City is a true partner to my mom and our family. Their pricing is reasonable and have been flexible in scheduling care hours and assistive tasks. The caregivers are professional, reliable, and friendly. And the office managers communicate well with us and helped us as we successfully applied for our long term care insurance claim. HIGHLY recommended!
little Bobby o1o7
5
|
January 25, 2021
They are very dependable and in my opinion they have the greatest safety consultant i have ever met.
Patti C
5
|
July 29, 2020
The Home Instead_Culver City team make every effort to match the best suited caregiver based on the needs and personality of the client. They are available 24/7 everyday to manage any issues or needs that arise. Most issues handled promptly. The Quality and Safety Coordinator does periodic home visits or calls to make sure our loved one is safe and happy with the service and care. The caregivers are professional and very caring. My loved one says they are all Wonderful!
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Services and Amenities of Home Instead - Culver City, CA in Culver City, California
Agency Type
- Full Service Agency
- Agency Extra: Each Home Instead franchise office is independently owned and operated.
Range of services
- Companion Care
- Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
About Home Instead - Culver City, CA in Culver City, California
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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