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Home Instead - Bel Air, MD

221 S Main St, Bel Air, MD 21014

(800) 558-0653

Verified Partner

4.8

(15 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2024

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Reviews of Home Instead - Bel Air, MD in Bel Air, Maryland

4.8

(15 reviews)

    Top rated on Caring.com

    2022, 2024

    John Northrop

    5

    October 4, 2023

    I am a current client of this provider

    24 hours a day seven days a week They are timely. Their care givers go the extra mile to be helpful; anticipating needs.

    currentcaregiver

    5

    October 3, 2023

    I am a past client of this provider

    Home Instead did an excellent job caring for our dad. All of the caregivers were always on time, very polite and attentive to the many different needs that were required. Communication was also very good with Home Instead. Whenever we needed a change of schedule or added service, Home Instead did whatever they could to help fill our needs. I would recommend Home Instead for any family that needs help caring for a loved one.

    Niece Debbie

    5

    October 3, 2023

    Other

    Kim and the entire Home Instead staff are the ultimate caregivers and professionals! Kim assisted my aunt for many years and quickly became my aunt's close friend and companion. Kim's love and dedication were essential to allowing my 94-year-old aunt to enjoy her life in the comfort of her home, as independently as possible. Kim arrived early and she was very responsive (including emergencies) - she went above & beyond and was ALWAYS there for my aunt! It's impossible to list everything Kim did for my aunt, but here are just a few: Kim took her to her weekly hair appointments; doctors' visits; shopping; and to lunch to meet friends and family, including when my aunt was using her walker or wheelchair. Kim also assisted my aunt with her daily showering, dressing, cooking, and cleaning activities. But the most meaningful to me, was the genuine love between Kim and my aunt. Kim was right by her side when my aunt passed. My interactions with Kim have always been (and continue to be) warm and timely - she is VERY responsive! I highly recommend Home Instead - I would definitely contact them if I need them in the future!

    Dan'l

    5

    October 2, 2023

    I am a past client of this provider

    Our elderly family member struggled with their purpose as well as their diminishing abilities to handle daily life. Your staff helped maintain the dignity of our loved one while seeking to understand, listen, and meet their needs with compassion and empathy. From transition support, meal prep, doctor visits, and so many more basic tasks with love, the agency was very interactive and responsive as care evolved with hospital and/or rehab care transfers then back home. Staff was very timely with arrivals and flexible with depart or team transfers.

    GCveg

    5

    September 3, 2023

    I am a current client of this provider

    Everyone at Home Instead helped get my mother set with caring individuals by listening and understanding her needs. So appreciative of how professional and nice they are to talk with and how professional my mothers caregivers are. I fully recommend Home Instead for those who want a great care company to help with their loved ones. Thank you to Kim, Sharon, Emily, and everyone else there !

    Lisa Reeves

    5

    May 6, 2021

    I am a past client of this provider

    A Home Instead caregiver helped me take care of my father, who had mid-stage dementia and short-term memory loss. She was a caring, understanding and giving person, and my father truly enjoyed her jokes and sense of humor. She sat and ate lunch with him, prepped meals for him, and discussed daily news topics, which he thoroughly enjoyed since he was no longer able to read. Her insight helped me find ways to deal with the nuances of his care, which enabled him to stay in his own home for 2 more years. Having a caregiver provided tremendous peace of mind to me and my siblings .

    mimisk

    5

    May 4, 2021

    I am a past client of this provider

    My mother was a Home Instead client for more than 6 years at first in her own home then when she moved to my home we continued with Home Instead caregivers coming in to dispense time w her. All of the caregivers were wonderful with my mother. They were competent and diligent with their duties all the while keeping my mother engaged in conversation and activities related to her interests. The agency is run very professionally and is very accommodating. Home Instead was very dependable and also flexible with scheduling when necessary to accommodate doctor appointments and anything else that might arise, even driving her to activities and appointments. I give Home Instead 5 stars! I would recommend Home Instead to anyone looking for assistance keeping their loved one at home.

    Terry R.

    4

    February 26, 2021

    I am a current client of this provider

    Home Instead has been part of my family for approximately seven months. It was the best move I made. My father has been living with me for 10 months. I tried to take care of dad for the first four months by myself, but realized we needed help. I contacted Home Instead and was immediately met with compassionate, professional people. I continue to be impressed with every employee, from the office staff to the aides who take care of my father. The office phone is always answered within the first two rings by an actual person. You will not get a recording asking you to select a prompt. I even had to call one time after hours and the on-call person answered right away. The office staff talk to me as if we have known each other for a long time, which is great. They know me and are familiar with my father's conditions. The aides who look after my father are great. They interact with him and treat him as if he was their dad. In the beginning the company will take the time to do an assessment and look for aides who will be the right fit for the specific circumstances presented. Additionally, the company actually performs, what I call, unannounced performance evaluations. The Client Care Coordinator will arrive unannounced on any given day to check on their employee/aide at the clients location. Everything Home Instead provides has given me peace of mind and a calm I have not felt in some time. Choosing Home Instead was the best move we made.

    libbyr

    5

    June 3, 2019

    I am a current client of this provider

    Home Instead has a very caring and professional staff who work quickly and thoroughly to set up service for your loved one. When my mother was released from the hospital we had caregivers assigned within 3 days. She receives 4 hours of care per day which is perfect for her needs. The caregivers are professional, caring and conscientious. My mother has become very accustomed to having them in her home and looks forward to company each day. It has relieved so much of my stress from the day to day care of my mother, especially when I work full time. The managers and office staff are able to react to most all of my mother's care schedule changes we request to accommodate visits by family members, vacations and special events. We highly recommend Home Instead for home care needs! They're flexible and dependable.

    jamie90009

    5

    February 9, 2017

    I am a past client of this provider

    If our caregiver Stacie couldn’t make it, Home Instead Senior Care always called.

    Cecil0908

    5

    October 6, 2016

    Other

    With the help of Peggy from Home Instead Senior Care my mom has made a complete turnaround.

    Anonymous117070950

    4

    December 11, 2015

    I am a past client of this provider

    I had a friend that recommended Home Instead. My caregiver, Nancy, was very good, very pleasant, and thoughtful. I enjoyed my conversations with her, and it was a pleasant experience.

    RossHill

    5

    December 2, 2014

    I am a current client of this provider

    The staff at Home Instead Senior Care is excellent. I never have any doubts that they are more than competent in their positions.

    DCB2

    4

    December 12, 2012

    I am a current client of this provider

    Home Instead in Bel Air has provided several excellent caregivers. The office personal are also very good at trying to meet special requests and making sure that my parents get the care they need. They are very flexible on scheduling as well.

    Carl S.

    5

    November 2, 2012

    I am a past client of this provider

    The caregiver for my father was compassionate, sensitive and reliable. We knew what to expect from the caregiver and the office support staff. Class operation all the way!

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    Services and Amenities of Home Instead - Bel Air, MD in Bel Air, Maryland

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Bel Air, MD in Bel Air, Maryland

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Bel Air, MD

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