Home Instead - Jackson, TN
196 Cheyenne Dr, Jackson, TN 38305
(800) 558-0653
Verified Partner
4.61
(13 reviews)
Photos of Home Instead - Jackson, TN
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Reviews of Home Instead - Jackson, TN in Jackson, Tennessee
4.61
(13 reviews)
Sherryeyes
1
|
February 27, 2023
This company required a contract, and the first day they did not even show up and could not guarantee anyone would show up in the days that followed. My husband and I both work and need someone to care for his Mother. We do not recommend this company. Because of their failure to show, we were able to get out of the contract (that was the only good thing about them)
Dorothy
4
|
August 26, 2021
We have Home Instead Jacksonville come in. The care is fine, but it only covers four hours a day, five days a week, so we are having to hire someone for later in the afternoon. The caregiver does a good job. I still have questions about the billing, and I have not been able to get an answer. My dad is a veteran, so when we first contacted them, I thought it would be a pension type of payment. But it's only four hours, so in the afternoons we'd have to pay out of pocket. When I called Home Instead, they told me that if he did not get the care from them, we could not get his pension. I don't understand that and I haven't found any answers. We had to buy Depends and gloves out of pocket. When she's here, she cleans and does whatever needs to be done. She will fix meals for both of my parents, and she's there to assist my father. In terms of scheduling, they're trying to accommodate. At one time, the lady was only coming for six hours, three days a week. But my dad had to go to the hospital, and we needed somebody for five days, so they spread out the time to four hours over five days. She takes him to doctors' visits, but as far as getting him out and just driving him around, she hasn't done that. He gets up and dresses for church on a Tuesday, and he misses it. I really wish there were some kind of way that someone could come on weekends and get him ready for church, since some of the churches have opened up.
FrancesH
5
|
November 20, 2020
This agency is excellent! The caregivers are always on time, we use them for weekly night shifts and on the weekends, the women we have had are very patient, very kind and seem to be well trained. They seem to try and match the workers with the personalities of the client. They always send an HR person out to the house to introduce a new caregiver and the communication is great all i have to do is call them if anything comes up. We are a new client so it is taking a little time to get the caregivers trained specifically for us, their goal is to use the same women each week. We were with another agency that did none of the above!
RElise
5
|
January 1, 2019
Home Instead is a franchise and each one is different. My mom came to live with me in February and we use the Home Instead in Jackson but prior to that we used the Home Instead in Nashville. Such a difference between the two! Jackson Home Instead always was sympathetic to our needs. The caregivers were wonderful. They felt like family. So thankful to have had them to care for Mom when I could not be there. Mom passed away in September. I will always recommend Jackson Home Instead.
Devoted Daughter but Out of State
5
|
February 24, 2018
Home Instead has made it possible to live out of state but provide the best care for my Mom. From staying at the hospital until I can arrive from out of state to accompanying Mom to a rehearsal dinner and wedding so that she can still be apart of family events, Home Instead has provided impeccable care!
JK Knight
5
|
July 26, 2017
We were looking for someone to come in and perform light housekeeping, drive them to their doctor appointments, go grocery shopping and just to be a companion to my loved one. The person chosen even does hair which is a plus so my loved one doesn't have to leave home for this. The caregiver has a great personality and this has worked out very well for us. I highly recommend this company to anyone that is looking for some assistance.
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Services and Amenities of Home Instead - Jackson, TN in Jackson, Tennessee
Agency Type
- Full Service Agency
- Agency Extra: Each Home Instead franchise office is independently owned and operated.
Range of services
- Companion Care
- Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
About Home Instead - Jackson, TN in Jackson, Tennessee
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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