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(800) 558-0653

SYNERGY HomeCare of Austin, TX Austin, TX

7000 North Mopac Expressway, Suite 200, Austin, TX 78731

(800) 558-0653 (Call a Family Advisor)

4.26

(102 reviews)

Offers Home Care
Top rated on Caring.com

2019

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Reviews of SYNERGY HomeCare of Austin, TX in Austin, Texas

4.26

(102 reviews)

    Top rated on Caring.com

    2019

    Provider of Choice 2024
    Home Care Pulse Certified 2024

    Joyce C_20

    5

    February 26, 2024

    I am a current client of this provider

    Because I'm doing so well. Credit goes to someone. They help me with questions that I need answered.

    William "Bill" C_3

    4

    February 20, 2024

    I am a current client of this provider

    Most of what they do is help me with my feet. They have been good to me, but I am still getting used to them.

    Elaine Andrea B

    5

    February 5, 2024

    I am a current client of this provider

    They bathe the client and put clean clothes on her. They're very prompt and people are here when they're supposed to be.

    Ellen E_3

    5

    January 11, 2024

    I am a current client of this provider

    I really needed these services. I can't get out of bed by myself. They have pretty much come through for me.

    Todd K

    4

    December 19, 2023

    I am a current client of this provider

    It is just very nice to have the assistance and cleanliness of my house and of myself. The care once it has been established, it has been good. I like the compassion and understanding that they provide for the elderly.

    Susan G_30

    4

    November 15, 2023

    I am a current client of this provider

    I have to take a shower and they come once a week. I would recommend them because so far I like the ladies they send to me to give me my bath.

    Gary H_22

    5

    November 8, 2023

    I am a past client of this provider

    The services helped my loved one with her medicines. The staff was very good.

    Anonymous_7628

    5

    October 9, 2023

    I am a current client of this provider

    The provider helped the most because they came to the house and explained everything in the paperwork and they treated me like a human. One thing I like about the agency is they are real cool and they take time to explain things.

    Cynthia B_8

    5

    October 5, 2023

    I am a current client of this provider

    They help me get through the day and have a very positive impact. They help with anything we need. They are great at providing care to people.

    Jean C_15

    3

    August 18, 2023

    I am a current client of this provider

    They help mom maintain her route in terms of hygiene and medications. They can have difficulty maintaining consistent helpers.

    Richard W_40

    4

    August 9, 2023

    I am a current client of this provider

    They are normally very professional. They seem to be short-staffed. Occasionally a driver won't show up. Other than that, it's been good.

    Alan B_6

    5

    July 25, 2023

    I am a past client of this provider

    It helped my mom to get a shower and clean her house. I like the attention to detail and I thought the caregivers were nice and caring and showed up on time.

    Mary E. T

    4

    July 11, 2023

    I am a past client of this provider

    I don't think they could've had a greater impact, they did the best they could with what they had. They did a good job and they were on time.

    Janice C_6

    5

    May 12, 2023

    I am a current client of this provider

    It gave me a life. It helped me get some space. I like that they handle her very well and know her dispositions and that she is easily agitated.

    Roger D_10

    5

    March 3, 2023

    I am a past client of this provider

    They took a huge mental load off of me. They were compassionate and knew what they were doing.

    Norma P_3

    5

    February 7, 2023

    I am a current client of this provider

    The caregiver and the things that she does for my grandma make my life easier. I like our caregiver.

    Kenneth E_2

    5

    January 20, 2023

    I am a past client of this provider

    The care freed up my time and I could go on working. I would recommend them because we had no issues.

    Anonymous_6842

    4

    January 4, 2023

    I am a current client of this provider

    The agency sends professional and trained caregivers. The agency sends people I need whenever I need them.

    Julie A_4

    4

    November 18, 2022

    I am a current client of this provider

    They've allowed me to carry on with my daily life without having to go to a more restrictive care environment. They are accommodating.

    Jeane G

    2

    November 12, 2022

    I am a past client of this provider

    The women were not trained that highly. I was taking medication that was supposed to make me dizzy, and it didn't. They told me that medicare didn't cover it, but I was told otherwise. I am very unhappy with my response to whether medicare would cover it or not.

    Clay C_1

    5

    October 14, 2022

    I am a current client of this provider

    It is helpful for someone to do his laundry. I like that the person we work with is in the community and familiar with them all.

    Joyce S_23

    5

    September 9, 2022

    I am a current client of this provider

    They come and help me with things like showering. That is the main thing I need. I like that they stay either one, two or three hours but not beyond that.

    Wayne L

    5

    September 7, 2022

    I am a past client of this provider

    They provided the care needed. They do a good job.

    Shirley R_10

    4

    July 26, 2022

    I am a current client of this provider

    I'm just glad to see them coming. They do my personal laundry and they do it the way that I like it. I think it depends on how you get along with the caregivers. They try to place people the best that they can.

    Pedro S

    5

    June 23, 2022

    I am a current client of this provider

    They have worked with me for scheduling. I like the workers, they are nice.

    Leslie J_1

    5

    May 4, 2022

    I am a current client of this provider

    They have been helpful and courteous providing what I need. I like that work with me and are helpful.

    Peggy C_8

    2

    April 8, 2022

    I am a past client of this provider

    I've had this agency several times, and I haven't ever been happy with the people they send. This agency sent me caregivers that were unprofessional and disrespectful to me. This agency is only good for emergencies.

    Beverly S_17

    4

    March 18, 2022

    I am a current client of this provider

    It does allow me to go out and do other things. They do things a little different here, they don't go about cleaning the house.

    Jo Ann F

    1

    March 1, 2022

    I am a past client of this provider

    I would say that much of the time it was more trouble than it was worth. We only had one visitor who did well, she did the cleaning and we never got her again. We just found it to be difficult to use because of all the scheduling problems and we also had some health care assistants who did not speak English well.

    Jim A_10

    4

    February 24, 2022

    I am a current client of this provider

    The caregivers have been able to be on time. I would like them to improve their ability to send people out when they are supposed to.

    Anonymous_5796

    4

    February 17, 2022

    I am a current client of this provider

    The aide eat snacks and did nothing the first week. The second aide was excellent. I was not happy with the payment.

    Henry "Joe" W

    5

    February 16, 2022

    I am a past client of this provider

    The caregiver helped the most by just being a caring person. I liked that the people were really friendly.

    Edith H_4

    5

    January 8, 2022

    I am a current client of this provider

    The caregivers help me make the beds. I like that the caregivers are coming into my home.

    Rita F_5

    5

    December 2, 2021

    I am a current client of this provider

    It is reassuring for me that mom is taken care off. The aides are patient and kind.

    Hayward "Duke" D

    1

    November 9, 2021

    I am a past client of this provider

    I live 5 hours away. I came in and he hadn't shaven, and his belly was descended. He had lost weight and was really weak. He hadn't eaten much that week, I later found out. I talked with the owner of the company and told her that she needs to train the employees more. They need to pay closer attention to the clients.

    Clifford R_1

    4

    October 19, 2021

    I am a current client of this provider

    We need someone to stay with him, so he is not by himself. I like that the prices seem fair, and they were here on time when they set the appointment.

    Joseph M_22

    5

    October 7, 2021

    I am a current client of this provider

    It makes my life easier knowing that someone is there for him. I like the people that did the paperwork and the introduction.

    Anonymous_5323

    4

    October 4, 2021

    I am a current client of this provider

    They can keep up the level of work needed and maintain efficiency. I like the ladies they sent over.

    Irmie L

    5

    September 24, 2021

    I am a current client of this provider

    It helps me because I cannot vacuum or do my floors. I have somebody here right now, and she just mopped my floor. With a few exceptions, they're very good.

    Clyde H_1

    5

    September 17, 2021

    I am a current client of this provider

    They have really helped the family knowing that someone has eyes on him and can gauge how his health is. I like that they are very person oriented. I love the caregiver that comes.

    Anonymous_5080

    4

    August 24, 2021

    I am a past client of this provider

    They got the job done. There was one caregiver who was good, but the rest were not.

    Ferdinand "Fred" Joseph F

    5

    August 5, 2021

    I am a current client of this provider

    It frees me up from having to go by every day, so they take a load off of me. They come by on time and they do a good job.

    Phillip Allen S

    4

    June 23, 2021

    I am a current client of this provider

    It's more because of him, he is slow to get used to a new person, they should pay the employees more. I like that they're very flexible with the schedule.

    Sam D

    5

    June 10, 2021

    I am a current client of this provider

    I used to have to go and do all of the errand running myself. So that is great for me, to have them help take the weight off of myself. It would be better if there were people that had more health care experience coming out to the home.

    Anonymous_4827

    4

    May 27, 2021

    I am a current client of this provider

    I wish I could have them every day, but I can't afford it because of the condition we're in. It'd be nice if they could do just a little more for us. Right now they can make sure that the patients are well taken care of.

    Mary D_35

    5

    April 24, 2021

    I am a current client of this provider

    I live four hours away from my parents. The services help not just my mom, but my dad as well. I am not as worried about their care now. The company keeps me informed about what is going on. If my mom doesn't want to shower, they will let me know and try again the next day.

    Anonymous_4735

    4

    April 12, 2021

    I am a current client of this provider

    The agency is helpful by allowing me to not have people come over and they selected the care services for me. I would like to see the communication improved, both internal and external.

    Anonymous_4639

    1

    March 24, 2021

    I am a current client of this provider

    They can make my life easier by communicating with the aides and her duties. They only allow two days and five hours which is new to us. I would like to see the communication improved.

    Ernie B

    4

    January 7, 2021

    I am a current client of this provider

    She has a lot of questions and she needs to be proactive. They need to have more training for the caregiver.

    Geraldine P

    5

    December 18, 2020

    I am a current client of this provider

    She comes here and takes care of me every day. The services helps me a lot. If I can't do something she can do it for me. They are very dependable and efficient with the care.

    Michelle C_13

    5

    December 7, 2020

    I am a current client of this provider

    They've given my mom special attention on special occasions. They have given her small gifts that have been personalized. She also has had the same caregiver. We've used them many years now and they have always been very responsive. Whenever we've had to make changes they have always been amenable.

    Judith D_5

    5

    December 5, 2020

    I am a current client of this provider

    I have them twice a week, and they do a very good job. They do the laundry, and clean, and help me if I have something cooking. I've had no problems with them.

    Patricia B_23

    1

    November 24, 2020

    I am a past client of this provider

    At the bare minimum, they could have done what they were supposed to do. I offered to train them and they didn't accept it. They are not honest, the provider took money that wasn't supposed to be taken out. The caregiver didn't bathe my mother.

    Anonymous_4160

    4

    October 26, 2020

    I am a current client of this provider

    They should be able to be more spontaneous. I like the caregivers that I have.

    Paul N_2

    3

    October 7, 2020

    I am a past client of this provider

    Their impact was negligible. I didn't ask for a lot and they didn't give me a lot. We weren't able to square up on what I needed. Some of the people they sent were just not qualified.

    Rosa M_3

    4

    September 17, 2020

    I am a past client of this provider

    They can be on time. Some of the caregivers were late.

    Jean L_1

    5

    August 7, 2020

    I am a current client of this provider

    They know what they need to do, they do not have to be guided the whole time. They are just very personable.

    Linda W_27

    5

    July 30, 2020

    I am a current client of this provider

    The client doesn't fall and stuff when they are there. The coordinator is really good as far as whenever there is a change such a switch in the schedule they are really good at getting someone over there last minute. All the caregivers are good at fulfilling the needs of the patient.

    Vicky Y_1

    5

    July 11, 2020

    I am a current client of this provider

    They help me walk since I can't go by myself. They have a flexible schedule.

    Harmony S

    5

    April 9, 2020

    I am a current client of this provider

    The girl comes over and knows what I need done and gets up does things for me. I have also gotten used to her. I like that they are very caring, understanding, and the people are prompt.

    Kim L_6

    5

    March 19, 2020

    I am a current client of this provider

    They make my life a lot easier. The person that came in here knew my apartment and what to do right away. They are professional.

    Marilynn S_1

    5

    February 7, 2020

    I am a current client of this provider

    It allows her to stay at the house. I like the fact that they work so hard to go above and beyond.

    Anonymous_3120

    4

    January 23, 2020

    I am a current client of this provider

    It gives us more assurance that he is going to improve. They are very encouraging to us. The people are nice. The only problem I have with this, is that if someone cancels, no one bothers to call me and let me know. Sometimes, we have a couple people a day, but we would like to know what's going on.

    Todd M_1

    5

    December 19, 2019

    I am a past client of this provider

    They had good attitudes. When you are disabled, the attitude is very important. They also prepared my food. They were very professional.

    Debbie C_8

    4

    December 10, 2019

    I am a current client of this provider

    They helped me prepare for my garage sale. The quality of the workers could be better.

    Chad H

    5

    November 15, 2019

    I am a past client of this provider

    He can't travel by himself if he doesn't have assistance. They were good enough to help us, even though we don't live in that city.

    Anonymous_2413

    5

    September 12, 2019

    I am a current client of this provider

    They give high quality care. They have good responsiveness, and they have quite reasonable rates. The lady that was assigned to my mom was excellent.

    Anonymous_2399

    5

    September 10, 2019

    I am a current client of this provider

    They take care of my sister and I. I like that they provide good care, and the girls are really nice.

    John C_14

    5

    August 15, 2019

    I am a past client of this provider

    The communication was very good. The care providers were very polite and efficient.

    Anonymous_2139

    3

    July 26, 2019

    I am a current client of this provider

    They need to have the ladies better trained and to give the right info when they suggest someone. I asked for certain things, but they did not provide what I wanted. They need to answer phones better and need to be better at being on time and getting to work.

    Judith I

    4

    May 14, 2019

    I am a current client of this provider

    They are so much help and they relieve the responsibility of care giving. They work on getting the people out here for me. Sometimes they cannot, but they really work to do it.

    John D_12

    4

    April 10, 2019

    I am a past client of this provider

    The agency provided a caregiver who was very friendly and had a good rapport with my dad and the family. She was very flexible and good at what she provided. They could have improved the communication with the family.

    Ginny N

    5

    April 10, 2019

    I am a current client of this provider

    There's always someone here when they're scheduled, so I can depend on them to give the help that I need. They always make sure that someone comes up for my shift.

    Betty P

    5

    February 23, 2019

    I am a current client of this provider

    I don't have to constantly be here. I can do what I have to do and be with my mother in the evening. I like that they work with me to make sure some one is here to help with my mother.

    Kathleen C

    1

    February 19, 2019

    I am a past client of this provider

    They needed to send correct emails of who was coming. They need to provide correct information. They need to improve in communication and with their assignment of personnel.

    Sally N

    3

    February 12, 2019

    I am a current client of this provider

    They need to be able to do things so I don't have to train them everyday. They need to send the same person every time.

    Shirley D_2

    4

    December 15, 2018

    I am a current client of this provider

    The services helps to take away the worry of my grandmother being alone. I like that the majority of the caregivers with this company are good.

    Anonymous_1033

    2

    December 12, 2018

    I am a current client of this provider

    They need to get involved and care more than they do. I like the caregiver that we get, but I think that the company has not been wonderful.

    Norva D

    5

    November 26, 2018

    I am a past client of this provider

    They were most helpful in providing care. They had friendly staff.

    Elaine S_3

    5

    October 15, 2018

    I am a past client of this provider

    They helped with companionship. They were able to make sure she got to bed and had water. They were reasonably priced, the staff was great, and it was easy to on board and hire them. It was easy to get the caregivers there and they are flexible with time.

    Judy R_2

    4

    September 17, 2018

    I am a past client of this provider

    They are pretty good. The first girl was younger and more interested in other things. The other lady was great.

    Neema M

    4

    July 24, 2018

    I am a current client of this provider

    They have made life easier by giving us a sense of security. I like the staff.They are very good.

    Henry 'Harry' L

    5

    May 14, 2018

    I am a current client of this provider

    They help me move around. I am using my walker more. They get my medicine on time. I have a different nurse everyday, but they do seem to be capable.

    Alexandra "Lexa" W

    5

    April 13, 2018

    I am a current client of this provider

    Before Christmas, they saved my life. I had a medical episode that I blacked out and my heart stopped beating. The caregiver who was here had enough training and knowledge to know what to do. First, she got my heart beating again with chest compressions and then called 911, and I got to take a trip to the hospital and get checked out. Everything they do helps. Since I'm a quadriplegic, I rely on them to cook, clean, drive me to appointments, and with personal hygiene.

    Debbie J

    3

    March 20, 2018

    I am a current client of this provider

    My mom does not like to do physical therapy, and the caregivers do not encourage her when she complains. They just stop, and I understand that, but they just need to push her through it. The services haven't really impacted us one way or another. I just wish the caregivers were more able to get my mother to do the exercises she has to do. I know she can do them, but she just isn't pushed to do so.

    Mark B_12

    5

    March 19, 2018

    I am a current client of this provider

    The people they send over work hard and are very nice to me. Because I'm handicapped and have trouble getting around, they help me with monthly cleaning that I can't do.

    Laura T

    4

    March 12, 2018

    I am a current client of this provider

    They send out well qualified caregivers. Each caregiver that comes out has helped me get up and they are always in a good mood.

    Anonymous

    4

    March 12, 2018

    I am a current client of this provider

    The caregivers have been late every time I needed them. The caregivers help me to get to my appointments.

    Sandy S

    4

    January 12, 2018

    I am a past client of this provider

    They communicated pretty well. They provided service within 24 hours to our location.

    Anonymous

    5

    December 14, 2017

    I am a current client of this provider

    I would recommend SYNERGY HomeCare because I like the caregiver that comes. They are on time and efficient. SYNERGY HomeCare has made life easier by washing my hair for me. I couldn't make my bed, and they do that for me.

    Sally G

    4

    December 11, 2017

    I am a current client of this provider

    SYNERGY HomeCare is just nice to have because they are so helpful. SYNERGY HomeCare makes my life easier by helping me with my bath.

    Anonymous_465

    5

    August 17, 2017

    I am a current client of this provider

    SYNERGY HomeCare is a good company because most of the employees have been prompt and know what they are doing. SYNERGY HomeCare has helped the client, and I've been doing that myself, so I used to be tired all the time.

    Bertha C

    5

    August 15, 2017

    I am a current client of this provider

    SYNERGY HomeCare is great because they are patient, understanding, and good with scheduling. My mother is hard to take care of, but we found a good caregiver.

    Reba P

    5

    July 24, 2017

    I am a current client of this provider

    SYNERGY HomeCare is simply reliable, and they follow-up and are dependable. I feel less stress from the services, and I don't have to worry about my mom.

    Helen M_6

    5

    July 19, 2017

    I am a past client of this provider

    SYNERGY HomeCare is a very caring agency. The services made life easier by giving me free time. I knew that my loved one was in good hands.

    Nancy T_3

    4

    June 22, 2017

    I am a current client of this provider

    SYNERGY HomeCare has been wonderful. SYNERGY HomeCare makes my life easier by being my extra hands. They help me dress and shower. I am so pleased with them.

    Audrey P_3

    5

    May 19, 2017

    I am a current client of this provider

    SYNERGY HomeCare is doing a great job with my mother. The services make my life easier because I don't have to be at my mother's as much as I used to.

    Anonymous_606

    3

    May 19, 2017

    I am a current client of this provider

    SYNERGY HomeCare is a great service to have in a pinch and the caregivers are very professional, but the caregivers are not very social. I wish SYNERGY HomeCare trained their caregivers on how transfer clients better.

    Mike W

    5

    May 18, 2017

    I am a current client of this provider

    SYNERGY HomeCare has reliable people, and they are very helpful. SYNERGY HomeCare has been very helpful. I am able to take a break from my dad when he goes to his doctor's appointments.

    Melissa W_2

    3

    May 15, 2017

    I am a current client of this provider

    There has been some communication issues and problems with whether or not my mother was scheduled for a visit. SYNERGY HomeCare transported my mother but hasn't done anything other than that.

    Caring Son29

    5

    January 27, 2016

    I am a current client of this provider

    Synergy HomeCare is very good. They provide assistance to my mother in bathing, going to the restroom, fixing her pillows, helping her go to sleep, and those sorts of things. We have multiple caregivers, and they vary in skill level. Some are very good, and others are not as good.

    Becky36

    5

    July 31, 2015

    I am a current client of this provider

    Synergy Homecare provides wonderful service. They are very attentive to our needs. They truly care about our Mother and go above and beyond in their everyday service. I can say that it is being managed by excellent owners with excellent staff. I could not be happier!

    Provider Response

    Thank you so much for your kind words Becky.

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    Services and Amenities of SYNERGY HomeCare of Austin, TX in Austin, Texas

    Languages

    • Spanish

    Rates

    • Overnight Rate: $150/night
    • Hourly Rate: $20/hour
    • Live In Rate: $325/day

    Agency Type

    • Full Service Agency

    About SYNERGY HomeCare of Austin, TX in Austin, Texas

    Our mission at SYNERGY HomeCare of Austin is to offer the highest quality of life and independence that is attainable to our clients. Our caregivers provide personal assistance services to clients of all ages.

    Services include: Medication Reminders, Incidental Transportation, Light Housekeeping, Meal Preparation, Bathing/Grooming Assistance, Respite Care and much more.

    Life moves in one direction – forward. No matter what each person’s circumstances are, SYNERGY HomeCare steps in with effective, comforting, life-affirming care that moves people, and their loved ones, emotionally and physically forward. From personal assistance and companionship to live-in and end-of-life comfort care, we provide the extra help needed to propel everyone safely and confidently to their fullest potential. All caregivers are screened, bonded and insured.

    Creating synergy between clients, families and caregivers is the cornerstone of the SYNERGY HomeCare philosophy. Simply put, SYNERGY HomeCare employs the highest quality caregivers and offers a comprehensive lineup of home care services. Becoming a client is hassle free and the process can be completed in hours or less, not days. Once a client, you have nothing left to worry about. We are available to serve you 24 hours a day, 365 days a year and we always work around your schedule. Whether for yourself or a loved one, start receiving the home care services you need today. We have an A+ rating with the BBB and we’ve been voted Best of Home Care by our clients 7 years running. Call us today!

    Map of SYNERGY HomeCare of Austin, TX

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    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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