Home Instead Senior Care - Atlanta Central and North

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Reviews of Home Instead Senior Care - Atlanta Central and North


based on 34 Reviews

Betty133306 June 30, 2016

I am a current client of this provider

The aide that is here today, we want to keep her. She is a great aide, and did a wonderful job, we’d like to have her Monday to Friday, if we can.



L. Ellis863636 June 25, 2016

I am a current client of this provider

I wanted to thank you (the office) for working with me during the last year to keep my mother in her home until her last day here. You always listened to me and made changes when I had concerns. Thank you for your help with last minute requests. Home Instead was the second company that I used and you were the best choice. Caregivers are in a "life changing" business for individuals and families. I appreciate your patience as I tried to carry out my mother's wishes.



Robert Westbrook577767 June 24, 2016

I am a past client of this provider

A special shout out to Dominque who has carried out her duties diligently and with utmost care and understanding, also to Irene for her continued prowess and understanding for all of us. We want to keep open the line of communication so that if we ever need services again, we will certainly know who to call.



Tommy827215 June 20, 2016

I am a current client of this provider

The caregiver, Dalton, knows exactly what to do and has a gentle touch. My husband thinks he is so professional and we look forward to him coming. We have been with Home Instead for almost a year now.



Ted ShellingVLDYW May 11, 2016

I am a current client of this provider

I have received home care for five years from this office and have found them to very helpful to me in my home. All of my caregivers have been good but Dalton was exceptional. I enjoyed his positive attitude. Meya has always been a great help too. My knees are not steady anymore and Home Instead is there for me.



Norris Connally May 11, 2016

I am a current client of this provider

I have used Home instead since 2013, seven days a week. My experiences have been wonderful. Just last week the caregiver Lamin helped us take my dad for a car ride. I love Lamin and I'm grateful for the help. I'd speak the praises of this office and their team.



Clay Eubanks May 11, 2016

I am a current client of this provider

My caregiver Kimberly was just tops! She did so much without being told. Kim cleaned all over and both meals were perfect. She is an excellent cook so send her back whenever you can. I cannot say enough great things. Outstanding is her grade. Thank you Home Instead!



Bruce Cardoza May 11, 2016

I am a current client of this provider

Wow! Dalton my caregiver has a terrific personality and relates well to my husband. I called to request him everyday and the office was very effective in accommodating us. Great care!



James Nales May 11, 2016

I am a current client of this provider

Lynn is a blessing! She is 1000 times better than the other agency that I had. She came in and went straight to work with preparing me a delicious meal, cleaning at my fridge and cleaning up the house. I'm so thankful.



Libby NaborsPMAUZ May 11, 2016

I am a past client of this provider

Home Instead made all the difference in the world to my mom in her last days. Everyone was so nice and we were grateful for the hands on help so me and my sister were not so stressed. Thanks to everyone for the help.



Meredith MooreNQIFO May 11, 2016

I am a current client of this provider

I want to thank Home Instead. It has been a blessing to me and my family. My dad responds so well to his caregiver. She shaves him and helps with his shower each evening. His caregiver does so many wonderful things for my dad. When I have concerns she is able to put me at ease. Diane is doing a great job!



Betty Mc DonaldUWFTN May 11, 2016

I am a current client of this provider

Thank you for your help during the last several years. You made it possible for me to take a break and take some trips while you looked after my husband Walter. I especially want to thank your caregiver on February 12th. She did all she could do under the circumstances.



Loren Willians February 29, 2016

I am a current client of this provider

We are grateful for the care that Home Instead provided to my mom over the last two years. Thank you for accommodating her needs and ours. The caregivers were extraordinary and conscientious. Her caregiver was thoughtful when moving her, gently brushed her hair and would read from her favorite books. Your caregiver was always a staunch advocate and stayed aware of her needs. Other families can benefit from all the gifts of having an extraordinary caregiver.



Dale Dennis February 27, 2016

I am a current client of this provider

She really did everything she could do and took the time to go the extra mile and is very sweet! Home Instead has been a true blessing to our family!



Geraldine Freeman February 27, 2016

I am a current client of this provider

My caregiver Mary Ann has worked out great! Thank you for always working with us. Home Instead has been terrific in every way.



Raheemah (Linda) Muhammad February 26, 2016

I am a current client of this provider

Home Instead Senior Care provides excellent service! All my ladies have been amazing and takes really good care of me. I am so thankful to God for sending them to me.



Donna Porter February 26, 2016

I am a current client of this provider

My dad's caregiver does a very nice job and connects well with our family. Delores understood the situation and placed us on a needed conference call with my dad's doctor so I could hear first hand. We have used Home Instead for years.



Larry Burger January 29, 2016

I am a current client of this provider

You all do such a great job. I would like to have Eveline my caregiver come all the time. We get along great and she reads my mind. Your caregivers are happy to do whatever I need.



Robert Martin November 25, 2015

I am a current client of this provider

My caregiver is such a great worker and is always cheerful. She knows just what to do so I don't have to say a thing. I am so pleased to have Home Instead. The office always send me the same person who is on time.



Elizabeth113088650 June 29, 2015

I am a current client of this provider

Home Instead provides a caregiver to be my companion and for my personal care. I enjoy and feel safe wtih my caregiver coming to my home. She is a huge help to run errands and help keep things clean. She also helps in preparing meals. I look forward to her coming everyday. Great service Home Instead!



turtlelady March 21, 2015

I am a past client of this provider

Home Instead was great for our mother. They were great people and easy to work with. When our schedule changed, they worked diligently to meet our needs. My mom loved all the caregivers and they went out of the way to please us all. I highly recommend Home Instead.



Amanda D December 04, 2014

I am a past client of this provider

We engaged Home Instead Senior Care Atlanta in November 2014 to care overnight for my mother while she was in the hospital recovering from hip surgery. We were so thrilled with the quality of care she received and with how easy it was to work with Home Instead. Someone answered our initial phone call at 6pm on a Sunday night, and within two hours a wonderful caregiver was at the hospital. Home Instead was flexible and friendly and professional. The caregiver was a perfect match for my mother; she came to be with my mother for nearly two weeks. We are so grateful for the help Home Instead provided to our family during a very stressful time, and highly recommend them.



lhcorrigan July 30, 2014

I am a current client of this provider

We have used Home Instead for many years for my mother - we have been very pleased and highly recommend them



cheralleslie July 29, 2014

I am a current client of this provider

Home Instead is a Better than Good Senior Care Agency. Our Male Caregivers are not only expert in meeting all of our care requirements for my Father, who is 4 yrs post stroke, but also provide love and companionship. We also appreciate the hands on communication, and true concern demonstrated by the owner, Ms. Hardin and all of the administrative staff. Thank you Home Instead. Keep up the good work. The Leslie's



Doug Locker July 19, 2014

I am a past client of this provider

This firm was recommended by my company's EAP. From the very first interaction with them, I had a great impression. To my surprise, the owner of the company actually came and met with my mom and me at our initial meeting. She said she felt like she was in the best position to understand our needs and to match us with the right caregiver. Throughout the entire process Home Instead provided valuable information to us about things that my mom needed to enhance her quality of life. The caregiver that was matched with my mom was a perfect fit and formed a tight bond with her in a very short period of time. I could not be happier with the service and hope that this review can save another family hours of time searching for the right care provider.



Dr.&Mrs.K. May 06, 2014

I am a current client of this provider

We have used Home Instead Senior Care for our relative for almost a year now -and we are all thrilled with the service-particularly our senior family member-who now says he wonders why he did not agree to the service earlier! The care giver charles is a skilled professional who is kind caring and capable-we feel like he is part of our family now.We live out of town and even though we have been on the telephone daily to help-it is so reassuring that we have this service and it gives us peace of mind that he has all the help he needs -at all hours of the day and night.Irene and Latoya-the managers are available 24/7 if something is needed in an emergency-they are fantastic caring individuals. This service makes our uncle happy-he loves the companionship and he continues to enjoy life in the comfortable familiar surroundings of his own home. We are thrilled he has all the help he needs with bathing, cleaning , laundry meal prep.,grocery shopping-as well as transportation to medical appointments etc. He is in a safe secure happy environment with superb care provided by caring kind trustworthy staff. This agency is a first class all the way- we give this the highest recommendation.



JayN May 03, 2014

I am a current client of this provider

We are well satisfied with this service. The personnel that comes to our home are helpful in all ways and perform their duties really well. We are thankful for this help.



Local Son April 30, 2014

I am a current client of this provider

Home Instead is providing caregivers for my mother, who is in an assisted living (Alzheimer's) facility. There are two caregivers who share the care - six days/week. Both of them have be loving, reliable and diligent. On the rare occasions when one or the other has not been able to make their assigned shift, Home Instead has notified me and has found an alternative caregiver. In all cases, the alternative has been competent and qualified.

Importantly, Home Instead worked with us to ensure that my mother's long term care insurance would provide reimbursement for their services.

I am completely satisfied and fully endorse them.



Melanie5 December 13, 2013

I am a current client of this provider

Mama is still in her home and has a caregiver coming in. Mother stuck with her because she likes the lady so well and she's the only one Mother can get along with. Mama has gone through several ladies. She hasn't disliked any of them but she likes her best because she knows how to grocery shop for one person. When Mother says she wants bananas, the lady goes to the store to get her two, not six or seven because she knows they don't last. She has introduced Mother to several different things to eat where Mother would have gotten in a rut about eating and she has helped her with that. She is a Christian which is important to my mother and to me, too. That is a big help.

When she is not working, she checks on Mother. She has called Mother several times especially after one of Mother's friends died and Mother took it real hard. When my mother's little Maltese was killed by a big Rottweiler from next door, she visited Mother on her own time to come by and say she was sorry about the dog. She's just very considerate. She's very polite when she answers the phone. She knows me, remembers my name when I call and she answers the phone for Mother and I appreciate that.

She goes down to the basement and puts washing on and drying and brings it back up for Mother. She's helped her with bathing. I know Mother could bathe herself now but she does it while the caregiver is there and so she will work in Mother's room and change her linens. She does a lot of things that you just don't expect from a home healthcare person.

She treats her like family and when Mama is cranky, she can handle it. She's been the only one who can do it and Mama can get quite cranky. She is great. If she were to change companies, we'd change companies and follow her and Home Instead, though, is great. When Mother needs a doctor's appointment and forgets to call ahead of time to make arrangements, they are very good about getting her for Mother. If she's available, they make sure Mother gets her. I trust her with my mother. I'm pleased with that and Mother has called at the last minute sometimes and there are times when she is not available and Mother will say when is she available. They've been very understanding about Mother calling at the last minute.

I would recommend the caregiver to anybody because she can relate, she's older herself and she is a kind woman. She pays attention to the little things. She does what she needs to do, what Mother has requested and set up for her to do. She gets her to the doctors and does her grocery shopping because Mother just can't do it.


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From Home Instead Senior Care - Atlanta Central and North


Home Instead Senior Care is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead Senior Care - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

Features of Home Instead Senior Care - Atlanta Central and North


Agency Type

  • Full-service agency. (We directly employ the caregivers we work with.)
  • Agency extra: Each Home Instead Senior Care® franchise office is independently owned and operated.

Range of services

  • Companion care
  • Range of services extra: hospice support, Alzheimer's and other dementias care, chronic conditions

Screening

  • We interview every team member in person
  • We check references
  • We check driving records
  • We confirm legal U.S. residency
  • We require drug screenings

Training

  • Staff members receive ongoing/continuing training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care
  • Training areas extra: the aging process, how to keep the client and CAREGiver℠ safe, building relationships, Alzheimer's or other dementias care

Payment details

  • We handle payroll, benefits, and taxes for our caregivers

Bonded/insured

  • Our business is bonded and insured

Business Address

  • 4511 Chamblee Dunwoody Rd., Suite A4
    Atlanta, GA 30338

Transportation

  • Yes

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