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Right at Home - Fox Cities & Green Bay
4311 N Lightning Dr,
Appleton, Wisconsin 54913
4.8
(159 reviews)
Pricing not available
Visiting Angels Appleton, WI Appleton, WI
3405 Commerce Street, Appleton, WI 54911
4.33
(18 reviews)
Offers Home Care
Photos of Visiting Angels Appleton, WI
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Reviews of Visiting Angels Appleton, WI in Appleton, Wisconsin
4.33
(18 reviews)
PJPS
1
|
September 11, 2023
I am a past client of this provider
couldn't come on Monday but could make up on Sunday. I reemphasized that she shouldn't come at all. After a week in Skilled Nursing, it became clear that Mom would be staying there. Visiting Angles charged us for the week Mom was in Skilled Nursing and the next two weeks to finish the contract. The result--the charged Mom nearly $2000 dollars for 10 hours of questionable care.
Provider Response
Although we are saddened to receive any other than a 5 star rating, we are happy that you have given us an opportunity to address your concerns. We encourage you to please reach out to us to clarify the alleged items in your correspondence. If you do not feel comfortable doing so, please allow us to address them: 1) We apologize for not being able to start as early as was requested but were happy that we could at the very least start care each morning within 30 minutes of that target time. 2) Our caregiver was introduced in person by the person that performed the assessment and reviewed the care plan as outlined and well prepared for care regardless as to what the team at the facility insinuated. We were unable to help mom bathe because the team at the facility took the initiative to do so before we arrived. 3) The caregiver came every day that they were scheduled to until mom had her fall. 4) Mom was only charged for the care she received that one week and not a penny more. These allegations are a bit perplexing on our end and we would prefer to address these concerns directly. But again, we're happy to have been given the opportunity to address them.
Evelyn W
5
|
June 19, 2018
I am a current client of this provider
The ones that are trained and are coming on a regular basis are very helpful and are do a good job. The caregivers are pretty good and they are friendly. The majority of them have enough training, but I would like them to make sure that they send caregivers who are trained and who know how to deal with a bed ridden patient. They also have days that they don't send me a caregiver, even though I need one.
Provider Response
Thank you for your comments!
Carol W
5
|
June 19, 2018
I am a current client of this provider
What I need the most is for them help me with the vacuuming and to do the wash for me. I like that they help me by doing so many good things for me. They are so helpful, especially one caregiver.
Provider Response
Thank you for your comments!
Patti D
3
|
May 30, 2018
I am a past client of this provider
They could have had more staff available. Their staff quit with short notice or would cancel shifts with short notice. They seem to be very short-handed and we aren't really getting anyone.
Provider Response
Thank you for your comments!
Ryan S
3
|
May 9, 2018
I am a current client of this provider
They could screen their caregivers a little better, and provide a better background check. I expect the caregivers to show up as scheduled and if one doesn't show up, I expect someone to show up within a hour of the scheduled time.
Provider Response
We appreciate your feedback
Jacque B
5
|
April 18, 2018
I am a current client of this provider
The girls that have been here so far have been so great. They help make my place look nice and there are inspections off and on. They listen to what I need and there are not complaints at all. I need help. I have a million things wrong and for me to try and do things, it is almost impossible. They are here to help and get me through it.
Provider Response
Thank you for your comments!
Helen L
5
|
January 19, 2018
I am a current client of this provider
Visiting Angels comes to the home to do everything that you want them to do. Also, they want hire older employees rather then younger employees, so they know what they are doing. The services are helpful for me in that they do my chores for me.
Provider Response
We appreciate your feedback
Delores "Dee" L
5
|
January 10, 2018
I am a current client of this provider
Visiting Angels gives me my shower and they help me launder some of my blouses. One day, my caregiver cut up a cucumber for me because I can't stand for very long. Visiting Angels is dependable. If I need to change something, they are very good.
Provider Response
Thank you for your comments!
Grace D
3
|
December 2, 2017
I am a past client of this provider
Visiting Angels could have had more caregivers on hand, because I had trouble with caregivers being sick and being unable to support me. Visiting Angels could have not charged me any money.
Provider Response
We appreciate your feedback
Sandra P
5
|
November 17, 2017
I am a current client of this provider
Visiting Angels is very caring, understanding, and supportive. Visiting Angels gave me a caregiver that I look forward to see every day because she is so good to me and helps me relax.
Provider Response
Thank you for your comments
Nancy Lee P_1
5
|
October 12, 2017
I am a current client of this provider
Visiting Angels is a good place to have help because they send people out to help me. Visiting Angels does what I can't do.
Provider Response
Thank you for your comments!
Edward U_1
4
|
September 26, 2017
I am a current client of this provider
I would recommend Visiting Angels because they have never given me any trouble. Having Visiting Angels has a positive impact on me because the caregivers can help me around the house, since I'm in a wheelchair.
Provider Response
Thank you for your comments!
Geraldine T
5
|
September 21, 2017
I am a current client of this provider
Visiting Angels is a good company because they hear me out, do what I ask, and they are polite. The caregiver has made me a lot more outspoken, and I talk to her while she works.
Provider Response
Thank you for your comments!
Doug B
5
|
September 8, 2017
I am a current client of this provider
I would recommend Visiting Angels because they do a pretty good job! I think what makes them so good is that their caregivers come on time and they help me. Visiting Angels makes life easier by doing things for me that I cannot do myself.
Provider Response
Thank you for your comments
Mark C_1
5
|
August 23, 2017
I am a current client of this provider
Visiting Angels does an excellent job, just tell the caregivers one time what to do. Visiting Angels keeps my place clean, because before it was quite messy, due to my situation.
Provider Response
Thank you for your comments
Cynthia Y
5
|
August 10, 2017
I am a current client of this provider
Visiting Angels is terrific. The caregiver does a really good job. She gets a lot of things done in her time period and is very careful in my bathing assistance.
Provider Response
We appreciate your feedback
Anna O
4
|
August 8, 2017
I am a current client of this provider
Visiting Angels is very professional. Visiting Angels takes over my shopping, cooking, and cleaning.
Provider Response
We appreciate your feedback
Margaret M
5
|
July 31, 2017
I am a current client of this provider
Visiting Angels provides excellent workers. The caregivers are nice and trustworthy people.
Provider Response
Thank you for your comments!
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Services and Amenities of Visiting Angels Appleton, WI in Appleton, Wisconsin
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
About Visiting Angels Appleton, WI in Appleton, Wisconsin
We are a locally owned and operated provider of non-medical in-home care. Our assistance has helped countless aging and disabled individuals in the Outagamie, Chilton, Shawno and Waupaca counties of Wisconsin live happily and comfortably at home. If you have an aging parent or family member who could benefit from some extra help at home, then in-home care from Visiting Angels of Appleton WI is right for you! Some in-home care services that we commonly provide include: Assistance with meal planning, meal preparation, medication reminders, hospice care, palliative care, Alzheimer’s services, hygiene assistance, help with bathing and dressing.
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