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Right at Home Annapolis, MD

801 Compass Way, Annapolis, MD 21401

(844) 338-5439

Verified Partner

4.68

(29 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023

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Reviews of Right at Home Annapolis, MD in Annapolis, Maryland

4.68

(29 reviews)

    Top rated on Caring.com

    2022, 2023

    Employer of Choice 2024
    Home Care Pulse Certified 2024

    Rosemary V_3

    5

    March 28, 2024

    I am a current client of this provider

    They are very good about keeping us informed, and they make sure there is a caregiver there. They are consistent and they are very good communicators. It makes a big difference to have someone to rely on, since we live far away from our aunt. They take great care in finding really compatible caregivers for our aunt.

    Provider Response

    Dear Rosemary V_3, Thank you for your wonderful review and for choosing us to care for your aunt. We're thrilled to hear about your positive experience with our communication and the consistency of our caregivers. Knowing you feel reassured despite the distance means a great deal to us. We take great pride in finding the right match for each client, and it's heartening to know we've succeeded with your aunt. Should you need anything or have any questions, we're always here to help.

    Harry E_1

    5

    March 25, 2024

    I am a current client of this provider

    I have only used the services for doctor's appointments since he is all risk.

    Elizabeth O_7

    4

    March 18, 2024

    I am a current client of this provider

    They've helped the most by getting me to where I am now. It was good but it just didn't stand out enough for me to recommend them. But if someone asked about them, I would.

    David F_24

    5

    March 13, 2024

    I am a current client of this provider

    When I'm stuck and need to get to the doctor's office they are there. They are responsible and do their job.

    Becca

    5

    February 27, 2024

    I am a current client of this provider

    Victoria from Right at Home was amazing. Very helpful and respectful with my mother who had pancreatic cancer.

    Provider Response

    Dear Becca, Thank you so much for taking the time to share your experience with us. We are truly heartened to hear that Victoria was able to provide such caring and respectful support for your mother during her battle with pancreatic cancer. At Right at Home, we deeply value the trust you placed in us to care for your loved one. Please know that your feedback is incredibly important to us and will be shared with Victoria and our entire team as an affirmation of their hard work and dedication. If there is anything more we can do for you or any further assistance you require, please do not hesitate to reach out. Wishing you and your family strength and peace during this time. Warm regards, Right At Home Anne Arundel County

    Anonymous_1708613466

    4

    February 22, 2024

    I am a current client of this provider

    They help me keep the house clean. We are happy with our current housekeeper, but the first one was awful.

    Provider Response

    Dear Anonymous_1708613466, Thank you for your feedback on our services at Right At Home Anne Arundel County. We're glad to hear you are happy with your current caregiver and regret any issues experienced with the first one. Your satisfaction is our priority, and we appreciate your input to help us enhance our care quality. Please feel free to reach out if you have any more concerns or need further assistance. Thank you for choosing us to support your needs.

    Anonymous_1708071576

    4

    February 16, 2024

    I am a current client of this provider

    My mother lives alone and having someone at her place three days a week is extremely beneficial. They are very responsive, and they tend to reach out to let me know when there are resource changes.

    Provider Response

    Dear Anonymous_1708071576, Thank you for sharing your mother's positive experience with Right At Home Anne Arundel County. We are so pleased to hear that our service has been beneficial for your mother and provides you with peace of mind knowing she is in good hands. Our team values clear and proactive communication, and we're glad that our efforts to keep you informed about resource changes have been appreciated. It's our priority to ensure that both our clients and their families are supported and kept in the loop at all times. If you or your mother have any further needs or feedback, please do not hesitate to reach out. We are here to assist and ensure that your experience with us continues to be positive. Thank you once again for choosing Right At Home Anne Arundel County. We look forward to continuing to support your mother and keep her company.

    Peg H_1

    5

    February 8, 2024

    I am a current client of this provider

    They go where you need them to go. If I did not have the services I would not be able to get around. The agency provides caregivers who are on time.

    Provider Response

    Dear Peg H_1, Thank you very much for your kind words and for taking the time to share your positive experience with Right At Home Anne Arundel County. We are delighted to hear that our services have been instrumental in providing you with the mobility and assistance you need to get around. Ensuring our caregivers are punctual is a priority for us, as we understand how important reliability is for our clients' schedules and peace of mind. We are so glad to know that this aspect of our service has stood out to you. Your feedback is greatly appreciated and motivates us to continue delivering high-quality care and support. If there's anything more we can do to assist you or enhance your experience with us, please do not hesitate to reach out. Thank you once again for choosing Right At Home Anne Arundel County. We look forward to continuing to serve you.

    Harold W_9

    4

    February 6, 2024

    I am a current client of this provider

    He can have conversation with someone besides me, and I can get things done. If they had more qualified employees, they would be able to meet the needs of their clients a little better.

    Provider Response

    Dear Harold W_9, Thank you for taking the time to provide us with your valuable feedback. We are pleased to hear that our services have provided you with the freedom to get things done while ensuring engaging companionship for your loved one. We also appreciate your constructive comments regarding our team. At Right At Home Anne Arundel County, we are continually striving to enhance our staff training and recruitment processes to ensure we have the most qualified employees to meet our clients' diverse needs. Your feedback is instrumental in this process, and we are committed to making necessary improvements. Should you wish to discuss your concerns or have any suggestions in more detail, please feel free to reach out to us directly. We are dedicated to ensuring the highest level of satisfaction and care for our clients and are keen to address any specific issues you may have encountered. Thank you once again for your feedback and for choosing Right At Home Anne Arundel County.

    Colette N_1

    5

    February 5, 2024

    I am a current client of this provider

    They have helped the most by being there for her. I would recommend them because the people I have dealt with have been receptive.

    Provider Response

    Dear Colette N_1, Thank you so much for taking the time to share your experience with Right At Home Anne Arundel County. We are genuinely heartened to hear that our team was there for you and offered the support you needed. Our goal is always to be attentive and responsive to our clients' needs, and it's gratifying to know that this was evident in your interactions with us. We appreciate your recommendation and are grateful for the trust you've placed in us. Should you need any further assistance or have any more feedback, please do not hesitate to reach out to us. Warm regards, The Right At Home Anne Arundel County Team

    Jazmin manlapaz

    5

    January 17, 2024

    I am a current client of this provider

    The caregiver service, led by coordinator Gloria, has been effective in ensuring consistent care for Conrad. Gloria is praised for her efforts to find and maintain reliable caregivers like Melody and Ineda, who go above and beyond in their responsibilities. The importance of maintaining continuity of care is emphasized, and overall, the service provided by Right at Home is appreciated, though occasional lapses are noted in addressing specific concerns.

    Provider Response

    Dear Jazmin, Thank you for taking the time to provide your valuable feedback on our services and the commendable efforts of our coordinator Gloria, as well as our caregivers Melody and Ineda. We are delighted to hear that our team's dedication has made a significant positive impact on Conrad's care, emphasizing the continuity and reliability we strive to maintain. We also appreciate your honesty regarding the occasional lapses in addressing specific concerns. Please rest assured that we take your feedback seriously and are committed to continuous improvement. We will work closely with Gloria and our care team to ensure that these issues are promptly addressed and that the quality of our service remains consistent and responsive to our clients' needs. Your recognition motivates us to keep delivering compassionate and dedicated care. Should you have any more concerns or suggestions, please feel free to reach out to us directly. Your insights are invaluable in helping us serve you better. Thank you once again for your trust in Right at Home. Warm regards, Right At Home Anne Arundel County

    Luv My Seniors

    4

    October 14, 2023

    Other

    I really like the agency. Very caring and family oriented. Some of the caregivers I do not care for, but most times I can make a choice. The employee turnaround is beginning to be of concern to me. Overall, I will not change for now, but I will continue to evaluate.

    Provider Response

    Hello, Luv My Seniors, Thank you for your honest review. We appreciate your feedback. We are working on improving our process to ensure that our clients have a seamless experience, every time.

    william f

    1

    September 13, 2023

    I am a past client of this provider

    Bad experiences with multiple care givers. I no longer use your services and you need to get better staff…

    Provider Response

    Hello William F, We appreciate you taking the time to submit an online review providing your feedback. We apologize for any inconveniences you experienced. We will continue striving to make improvements within our team.

    Family of Dave Collins

    5

    March 19, 2023

    I am a current client of this provider

    I don't know what we would do without RIght at Home. They have been wonderful from the very beginning of my elderly dad moving in with us. The caregivers are compassionate, smart, professional, knowledgeable, polite, respectful, reliable - AMAZING. The home office staff (nurse, scheduler, invoicer) are all wonderful. Everyone is great with timely communication and updates. SOOOOO very grateful for the people of this remarkable company!!

    Provider Response

    Thank you for your kind words and positive feedback. We are glad to be of help!

    Kathlyne

    5

    September 17, 2022

    I am a current client of this provider

    The Right at Home providers have been very easy and reliable to work with. They go above and beyond the daily physical chores/care and relate to the client and family on a personal level. They have been willing to drive my husband out and about as well as engage in activities that stimulate his mind. The administrative staff are very responsive and genuinely willing to work with me on any requests or concerns.

    Provider Response

    Hello Kathlyne, we’re grateful and appreciate you taking the time to share your experience with us.

    ddover

    5

    September 15, 2022

    I am a current client of this provider

    Although my husband has only been home for a few weeks, the caregivers and schedulers have been wonderful. Even though I had know idea the time frame in which I needed help, they have been very flexible in working with me to get the best coverage for him.

    Provider Response

    Hello Ddover, we’re grateful and appreciate you taking the time to share your experience with us.

    James

    5

    September 13, 2022

    I am a current client of this provider

    I have been using Right at Home for my wife for a month now. It's fantastic. They've been wonderful. The girls' names are Anita and Theresa, and they've both been absolutely wonderful. They've really helped me out. I'm going through a bad time right now. I've got some physical problems, and I've got doctor's appointments. I can't leave my wife alone at home, so I have to wait until Anita or Teresa are here to watch her while I go to my doctor's appointments. They've been very, very good at this. I put my wife to bed around 8:30 to 9:00 at night, and they get her up in the morning and they take her to the toilet. They remove her nightgown and diapers, they get her into shower, they get her all cleaned up and they dry her. This is all something I've been doing for seven years. They brush her teeth, and they brush her hair. They bring her back out into the bedroom, and they get her dressed in day clothing. They make the bed, and they clean up the bathroom with the wet towels and whatnot. If I don't fix the breakfast or lunch for her, they'll fix them for her. I usually do everything at night, set everything up, and that way, all they have to do is just go ahead and make the breakfast because everything else is set up. They'll get my wife fed, and they'll put her in the chair and usually cover her up with a little throw. My wife either falls asleep again or she watches television for a while. They give her some toys to just occupy her hands to fiddle with. They also do the laundry, and they'll take it out of the dryer. I've got clotheslines outside, so they'll either hang the clothes on the clothesline and bring them in, or they just leave them out there and I'll bring them in later in the evening. Usually from 10:00 in a morning until 2:00, that's what they do. They fold clothes, they put them away and they do the dishes that my wife has used for breakfast and lunch. They've really been very, very nice. I'm very satisfied with them. I really think they're really angels because they really help me out. They give me a chance like if I've got to go to the store for groceries. I am very satisfied and very pleased with the service. They're excellent.

    Provider Response

    Hello James, we’re grateful and appreciate you taking the time to share your experience with us.

    RosebudV

    5

    June 27, 2022

    Other

    Right At Home provides our elderly Aunt who has advancing Dementia with daily care Monday through Friday. They were able to provide her with the same care giver every day, which is extremely helpful when caring for a person with Dementia. As our Aunt is unable to remember anything on a short term basis, consistency is the key. Her provider is kind, patient, communicates with us on a regular basis, understanding and helpful with our Aunt's activities of daily living. She also takes our Aunt to get groceries, have a meal, reminds her to take her meds, sees to it she has a shower 3 times a week & takes her to all her appointments (doctors, hair dresser, nails, etc) and takes her for walks at the local parks so she can get exercise and see other people. The provider has a professional yet "friendly" way of dealing with our Aunts likes and dislikes. She encourages her to drink her boost daily, which we have a great deal of trouble getting her to do. We are extremely happy with the care she gets from her Right At Home provider and would highly recommend them. The staff of RAH are responsive to our requests and listen. They make changes when we ask and follow through with the provider.

    Provider Response

    Hello RosebudV, we’re grateful and appreciate you taking the time to share your experience with us.

    Slatso

    5

    September 22, 2021

    I am a past client of this provider

    I found the owner (Mimi) to be extremely easy to talk to and quite flexible in providing the level of services we required at the time. She was also an excellent communicator and very responsive to any questions or concerns we had when setting up the service. Her prices were also quite reasonable. I would very highly recommend this company since I was very impressed by their efforts to ensure we were satisfied with the services they were providing.

    Provider Response

    Hello Slatso, we’re grateful and appreciate you taking the time to share your experience with us.

    Grateful From NJ

    5

    September 1, 2021

    I am a current client of this provider

    The Right At Home team has been an enormous help to our family throughout from their initial admissions process, ongoing administrative support with insurers, and the compassionate, kind care provided to our family member in their home.

    Provider Response

    Hello Grateful From NJ, we’re grateful and appreciate you taking the time to share your experience with us.

    KAP 60

    5

    July 10, 2021

    I am a past client of this provider

    Very friendly and helpful. Reasonable price. They work with you on the days and time that you need them. They show up on time. The office is very helpful in meeting my needs.

    Provider Response

    Hello KAP 60, we’re grateful and appreciate you taking the time to share your experience with us.

    Tara H

    5

    May 25, 2021

    I am a current client of this provider

    This review is about a specific caregiver at Right at Home: Michael- We are so happy with & impressed with Michael from Right at Home! We can’t believe he hasn’t been doing this for many years! He seemed very experienced. He is incredibly hard working & amazing & great with people & we hope we can have him again! He has clearly been well educated & also a good person to start with. My family needed a lot of help & he helped us through a tough time. I think this is the 1st review I have posted but I feel the need to! We are lucky & blessed to have him for any length of time! Thank you!!!! Sent from my iPhone

    Provider Response

    Hello Tara H, we’re grateful and appreciate you taking the time to share your experience with us.

    MGClark17

    5

    May 22, 2021

    I am a current client of this provider

    Right at Home staff is personable and easy to work with at every level - Nursing, Care Coordination, and excellent caregivers. Worked with many agencies - they stand above.

    Provider Response

    Hello MGClark17, we’re grateful and appreciate you taking the time to share your experience with us.

    Jonibee

    5

    April 24, 2021

    I am a current client of this provider

    I have used this agency to provide care for my mother for more than 2 years. We initially started with an aide assisting my mother for a few hours a day, but as her situation deteriorated we have moved to a full time live in. All the aides have been fully trained and licensed CNAs, as we requested. My mother made it clear in her health care plans that she would never want to go to a nursing home, and because of the care she is receiving, her wishes are being honored. Everything is taken care of, everything. My mother's caregiver now communicates with us frequently. Not long ago she immediately noticed a sudden change in my mother's mental status and called to let me know that she was arranging transport to the hospital. Her alertness saved my mother's life. We also have access to their nurses on staff when necessary, and we have really taken advantage of that service as well. Everyone at the agency is responsive to our inquiries and requests, from office staff, to community coordinator, to nurses, and to my mother's live in CNA who I believe has become my mother's best friend. Hearing what sometimes goes on in this business, we consider ourselves very lucky.

    Provider Response

    Hello Jonibee, we’re grateful and appreciate you taking the time to share your experience with us.

    momcarolcargiver23

    5

    April 14, 2021

    I am a current client of this provider

    The agency has been very helpful for me and my mom when she arrived home from the nursing facility. Her live-in caregiver has a good relationship with my Mom and our family.

    Provider Response

    Hello Momcarolcargiver23, we’re grateful and appreciate you taking the time to share your experience with us.

    SherryH

    5

    March 9, 2021

    I am a past client of this provider

    Right at Home provided support at a very challenging time when my mom arrived home after two months in rehab during covid. We had no real sense of her condition - and it was worse than we expected. The Right at Home team and Elizabeth, who worked with us for 9 months, were amazing and provided us the support and peace of mind as my mom recovered. Elizabeth provided live in service and I am convinced my mom's progress was due to the attentive care she received. Right at Home provided coverage anytime Elizabeth needed time off.

    Provider Response

    Hello SherryH, we’re grateful and appreciate you taking the time to share your experience with us.

    Meli25

    5

    August 27, 2020

    I am a current client of this provider

    Michelle our caregiver is amazing! She is a part of our family. She is caring, kind, loving. She treats my father in law like he is her family. She also has compassion for our entire family. She has an amazing relationship with each of us. We are beyond blessed! She has been with my father in law Many years and we are happy she will see his journey through.

    Provider Response

    Hello Meli25, we’re grateful and appreciate you taking the time to share your experience with us.

    Norma Minkoff

    5

    July 27, 2020

    I am a past client of this provider

    We used RAH for both my parents in Maryland and Virginia. Lew and Mimi M. are fantastic and knowledgeable and their service provided us with peace of mind while my parents lived independently but were starting to decline. I can’t thank them enough for connecting me to the right resources to help my family apply for the VA Aide and Assistance to help defray the cost of care. I highly recommend their services.

    Provider Response

    Hello Norma Minkoff, we’re grateful and appreciate you taking the time to share your experience with us.

    Danielle123

    5

    September 27, 2019

    I am a past client of this provider

    Everyone was honest, caring, and wonderful. Mark, the regional representative was remarkable at making my father feel comfortable with gaining this service which is a difficult task when one wants to keep their independence. Gloria was a master at scheduling with our quickly progressing need changes and very responsive to emails and calls. All my father caretakers were kind and caring........Lyn (caretaker) was unbelievable his last day of life.... his angel. I will be grateful for Lyn forever.

    Provider Response

    Hello Danielle123, we’re grateful and appreciate you taking the time to share your experience with us.

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    Services and Amenities of Right at Home Annapolis, MD in Annapolis, Maryland

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Right at Home Annapolis, MD in Annapolis, Maryland

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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