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Reviews of Heritage Home Health Care | Home Care
Overview of Ratings
July 03, 2014
I am a current client of this provider
From Heritage Home Health Care
Heritage Home Health Care provides high quality home care at affordable price for seniors at the comfort of their home. Your need is assessed and different care options are discussed as per your need and budget. We serve Fairfax, Arlington, Loudon, Prince William Counties and the surrounding areas.
The care services we provide:
- Caring Companionship, Bed/Wheel Chair Transfers, Transition Care
- Bathing, Dressing & Grooming, Incontinence Care, Pet Care
- Light Housekeeping, Laundry & Linen, Meal Preparation, Running Errands
- Alzheimer's & Dementia Care, Medication Reminders
- Caregiver Household Employee Placements, and much more
Our Caregiver selection process:
- Verify credentials, references and experience
- Perform background checks and sex offender checks
- Drug and alcohol test
- Verify eligibility to work
- Driving record check
- Fluent in English
- Immunization records check
- In depth interviews
- Thorough training
- Written exams
- Client – caregiver matching
- Hands on skills checklist assessment
- Employed, Insured and bonded
- Continuous training, supervision and evaluation of skills by our staff nurses
At Heritage you choose who is right for you by personally interviewing our carefully selected caregivers.
Diagnosis based care Plan:
After complimentary assessment is done by our staff RN a diagnosis based custom care plan is formulated, which is designed to provide individualized care. In-home care plays a significant role in minimizing hospital readmissions and in preventing complications. During in home assessment we conduct home safety checklist with recommendations and fall assessment questionnaire to ensure the safety of your loved one.
GPS Timecard/ Built in Telephony
At Heritage giving you and your family peace of mind is our priority. For this purpose we have incorporated in our system the industry’s only mobile device time card, which allows us to verify our caregivers’ locations through GPS tracking as they log in to ensure their timely arrival at assigned client’s home. We will get an alert notification if a caregiver is late for 15 minutes. This helps us to make sure our clients have care at all times. It also helps to build trust, accountability and dependability with our clients.
Family Cares online Portal:
This state of the art system allows families to review shift times, clock ins, activities performed, care plans, critical alerts, leave notes for the case manager and download these reports for long term care insurance reimbursements from anywhere at any time. We believe in transparency and information should be available to our clients and their families. Care recipient or families can also invite doctors, external case managers, therapists, dietitians, trust officers, long term insurance companies to interact in the care management of our shared client. Together we can provide the best care to you or your loved one.
Call us today to schedule your FREE in home assessment or just talk to one of our eldercare advisors.
Caregiver Skills Include:
Ethics, Patient Transfers, Family Communication, Communicating with Dementia Patients
|Caregivers employed, bonded and insured:||Yes|
|Caregivers available 24 hours a day:||Yes|
|Available to assisted living facility:||Yes|
|RN on Staff:||Yes|