Reviews of Hospice Care of the Northwest
Consumer review January 10, 2017
I am a past client of this provider
Pros, the nurse aide that assisted Dad with his bath and personal care was caring and gentle- he really appreciated her. The intake nurse was informative. Cons. - unfortunately this overshadows everything else. Dad went from walking, talking, eating to basically comatose and unresponsive as soon as the nurse decided to give him a combination narcotic. The assisted living staff told me that the nurse was going to give Dad the meds and I said that I wanted her to call me first or wait for me as I was on my way, but I never received a call. My concern is that I don't believe my dad would have wanted to give up his right to say goodbye to my siblings who were flying in from out of state - I don't believe he was given the opportunity to provide an informed consent. It was a very sad situation. I tried to explain this to the Hospice staff afterwards, but got excuses or blank faces rather than an acknowledgement that it would have been a good idea to speak with me about the ramifications of what she was ordering. The intake nurse had indicated that it was much more of a partnership that it proved to be.
Happy13 April 27, 2013
Hospice Care of the Northwest is an excellent provider of hospice care and compassion to patients and their families. As stated in another comment, this organization is small enough to be "family" yet large enough to get the job completed well. The RN's, CNA's, Social Workers, Chaplains, and Volunteers all communicate patient/family/facility needs in a positive manner and a smile on their faces! I would recommend Hospice Care of the Northwest over other Portland providers with whom I have had contact through the years- most associated with a hospital system. Bravo! Keep up the *Great work!
Marmie47 March 21, 2013
My father was under the care of Hospice of the NW from 9/2009-11/2012. I truly believe it was because of their care that my father lived so long, and with a quality of life he wouldn't have had otherwise. The whole team was very caring, and the chaplain performed his memorial service, which was one of the best I had ever attended. They loved my father and my father loved them.
loveprevails January 06, 2012
I am a current client of this provider
We have had a extremly poor relationship with this hospice. The R.N's we have been in contact with are VERY rude and don't listen. They spend more time with other people and not the patient. This is a very unprofessional organization and I would not refer anyone to them. Please save yourself the frustration and hearbreak...look elsewhere.
areensee December 12, 2010
Small Enough to Know Your Name; Big Enough to Get the Job Done!
About Hospice Care of the Northwest
Hospice Care of the Northwest is a hospice care provider serving Portland, OR and the surrounding area. Hospice Care of the Northwest offers care and emotional, social, and spiritual support for patients and their families in end-of-life scenarios.for more details on services and rates.
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