Reviews of VITAS Healthcare | Pittsburgh, PA
AFamily January 28, 2015
I am a past client of this provider
My mother was fortunate to live 90 years until her CHF condition became terminal and VITAS hospice was recommended. We were able to get her out of the nursing home and take her home, where she wanted to die. Her friends were able to stop by and exchange messages of love together. She told them she was going to see Jesus, and they cried tears of celebration and separation. She experienced a beautiful, peaceful passing, which brought comfort to us during a difficult time. The hospice team was incredible. They managed her pain without hindering her ability to communicate with everyone who came to visit with her one last time. When her symptoms worsened, they were able to have team members stay with her throughout the day and into the night. We felt so supported as they went out of their way to make sure our mother was kept comfortable and at home, where she wanted to be. I just wish her the nursing home staff would have been honest about her condition instead of trying to make her do rehabilitation while her body was shutting down, thank God for hospice.
Hi AFamily, thank you for your feedback. My name is Avni Parekh and I read all the VITAS reviews. Please accept my condolences for the loss of your mother. I am very glad she was well cared for, especially in the comfort of her home. Our teams often go above and beyond to make patients and their families feel as comfortable as possible. Thank you for also relaying that she passed peacefully, as that is one of our primary goals when providing end-of-life care: To ensure our patients pass peacefully, in a familiar setting surrounded by loved ones. I'm sorry that the nursing home wasn't upfront about your mom's condition and though some time has passed since you posted your feedback, please know that we are still here for you and your family should you need bereavement support. Sincerely, Avni Parekh
From VITAS Healthcare
VITAS Healthcare®, the nation's leading hospice provider, delivers comprehensive care for patients facing life-limiting illness. Services include Intensive Comfort Care for acute symptom management; after-hours Telecare with immediate access to clinicians; specialized offerings for veterans and AL/LTC residents; educational in-services, grief/loss programs; outcome measurements and more. For more information, please visit us at VITAS.com or call toll-free 1-866.957.3422.
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