So far I have had a wonderful experience with Heritage Hospice as my Dearest person in the World in there in Respite Care. My mother means everything to me and Heritage Nurses, Dr. and Staff Get it! While I needed a HUGE Break to get Living situations in order, Heritage treat my mother with the Love, Dignity and RESPECT, making her days with LIVING life to the FULLEST! She loves the Nurses and Staff like Family. They call her The DIVA there because of her Sassy attitude and Fashionable Style....still liking to Dress up and make herself up daily! She likes to have things a Certain kind of way if ya know what I mean. Lol!
I'm glad that I made the decision at a crucial time in Life to choose Heritage to be the Primary /caretaker making her as comfortable and /Safe as possible. Anyone knowing my beautiful Mom knows how Strong willed and independent she is. It takes much PATIENCE and great sense of humor to deal with this Super Diva. She is in GOOD hands and has actually enjoyed her stay as if she was in a Five Star Hotel. They keep it very CLEAN and sanitized which is also Super important to my mother and myself.
Heritage has gone beyond my expectations with their Level of Care, Empathy, Professionalism and MOST Importantly, their Honesty!
I HIGHLY Recommend them to anyone who wants the Best Care for themselves or their Loved one!
I lost my grand-father yesterday, October 8th. He was a patient at Heritage Hospice for a little over a week. I called to speak to the medical director regarding my granddad’s death because there was not an exact cause. It took over four phone messages and a note to have the medical director return my phone call and when she did she blocked her phone number and left no return number. I had been caring for my grand-father for 12 years. I was his medical Power of Attorney and had been with him every week and during every hospitalization. Dr. Haley is the first M.D. in 12 years that has treated me like my input regarding my grand-father's care and history meant nothing. She was upfront about her dislike for talking to patients and families personally. She said she preferred for the nurses to be the line of communication, but in my opinion if there is ever a time you need to be able to trust the "healthcare professional" who is caring for your loved one...it is when they are dying. Nothing Dr. Haley could have done would have changed things, but her lack of empathy and concern for her patients for the short time she has them is really unbelievable. 90% of the staff at Heritage is there for the right reasons, but unfortunately the person who is steering the ship is there in title and paycheck only. Hopefully, I will be over to remember my grandfather's final days and not the condescending and uncaring manner she treated me and my family.
Heritage hospice is a place of compassion, patience and care. When we decided to take our loved one to this facility not only was the place home-like, but the staff treated us with respect! We got to the facility and thought that we were in over our heads with a decision like this but the staff from the nurses down to the cook (making his favorite food) made us feel comfortable. They allowed us to voice our concerns and then answered all of our questions!!! Which made things clearer for us to make the tough decisions about medicating our father to keep him comfortable and we feel that because we were apart of EVERY decision made that all of the family believe that our father died with dignity and pride and there are no regrets!!! We couldn't have gotten through this most difficult time without Heritage Hospice!! Thanks again.
Heritage Hospice, Inc. is a hospice care provider serving Marietta, GA and the surrounding area. Heritage Hospice, Inc. offers care and emotional, social, and spiritual support for patients and their families in end-of-life scenarios. Contact the provider for more details on services and rates.