Caring.com
Caring.com

(800) 558-0653

SouthernCare Hospice

4769 Whitesburg, Suite 202, Huntsville, AL 35802

(800) 558-0653 (Call a Family Advisor)

2.75

(4 reviews)

Offers Hospice

Photos of SouthernCare Hospice

Get Cost Information

Who are you looking for?

Full Name

Phone

Email

By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.

Get cost information
Find out availability
Ask about payment options

Reviews of SouthernCare Hospice in Huntsville, Alabama

2.75

(4 reviews)

    John

    5

    January 25, 2019

    I am a current client of this provider

    SouthernCare Hospice is great. They bathe and clean up after me. They'd also cook if I asked them to. They do everything I want. They come in once a day every day.

    Bob A Jr

    1

    September 18, 2017

    I am a past client of this provider

    My experience with SouthernCare is best described as frustrating, unprofessional, and uncaring. Although the SouthernCare care providers did an admirable job caring for my father, the administrative side, in particular the Lead Administrator, was unresponsive, incompetent, ineffectual, and rude. My father was placed in hospice care in November, 2016 while residing in a local skilled nursing facility. During the transition to hospice a miscommunication between SouthernCare and the care facility resulted in my father being over charged $335.51. Between January and August, 2017, I called SouthernCare no less than six times to discuss this issue. Additionally, in January at the Administrator’s request, I faxed the itemized bill detailing the questionable charges. At no time during the 8 months between January and July did I receive a return call from SouthernCare, although I was told after every conversation that the issue was being worked and I would be called back. Finally, on July 15, I wrote a letter to the company. Still I got no response. On August 9, I filed a complaint with the Better Business Bureau of North Alabama (Complaint ID#: 31041199). The BBB received no response by August 25 so they sent a second letter. On September 14, I was informed that the “BBB has made several attempts to contact the business regarding the above referenced complaint. We regret to inform you that we have not received a response from the company.” My advice to anyone considering SouthernCare is to use another company. SouthernCare Hospice is in a business that requires caring and competence. My experience has been quite the opposite.

    LMorton

    1

    March 26, 2012

    Other

    Horrible experience with this company. The executives and directors are more interested in making a profit than giving quality end of life care. They do not support their nurses and aides with enough supplies and equipment and overload them with too many cases to care for.

    Michael F.

    4

    November 21, 2011

    I visited this facility

    One of my mother's former neighbors stayed at this Hospice for awhile before she passed away. I cannot say that it is anything like the retirement communities that I normally visit - but I definitely can say that the staff here treat the patients very well - with care and dignity. They were very respectful of her wishes and knowledgeable about her condition, and also very understanding during this time that was hard on her family. I would recommend this Hospice to anyone in the Huntsville area.

    What you can do with Caring

    • Search the Caring database

      Quickly search the largest online senior living and senior care directory

    • Read reviews and expert guidance

      Read our authentic consumer reviews and content by experts

    • Speak to a Family Advisor for free

      Guided, expert advice to find the best community or agency for you

    • Take a tour to decide yourself

      We’ll help you book tours or get in touch with local agencies

    About SouthernCare Hospice in Huntsville, Alabama

    SouthernCare Hospice is a Senior Care provider in Huntsville, Alabama that offers residents Hospice services. Contact SouthernCare Hospice for more details on services and rates.

    Map of SouthernCare Hospice

    Help seniors by writing a review


    If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.

    Request Pricing Information

    Who are you looking for?

    Full Name

    Phone

    Email

    By clicking "Get Costs", I am providing express written consent to receive calls including automated/pre-recorded calls and automated texts for which I may incur a cost, as well as emails from Caring and its partners. I understand I am not obligated to provide this consent to utilize Caring’s service(s). I acknowledge I was able to review the Agreement to be Contacted, Terms of Use, and Privacy Policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    mother and daughter online shopping

    Compare costs, photos & reviews of senior living and care options near you.

     

    Questions?

    Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.

    (800) 558-0653

    Didn't find what you were looking for?

    Caring's Family Advisors can help answer your questions, schedule tours, and more.

    Call us at (855) 948-3865

    Senior Care Services near Madison County, AL

    • Limestone County
    • Morgan County
    • Lincoln County
    • Marshall County
    • Jackson County
    • Giles County

    Senior Care Services near Huntsville, AL

    Helpful Articles

    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

    Our Services

    • Senior Living Directory

    • Senior Care Directory

    • Caregiving Resources

    • Sitemap

    • Terms of Use

    • Privacy Policy


    © 2024 Caring, LLC. All rights reserved.