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(800) 558-0653

Saint Agnes Home Health and Hospice Fresno, CA

6729 N Willow Ave # 103, Fresno, CA 93710

(800) 558-0653 (Call a Family Advisor)

2.5

(4 reviews)

Offers Hospice and Home Health Agencies

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Reviews of Saint Agnes Home Health and Hospice in Fresno, California

2.5

(4 reviews)

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    2

    September 11, 2023

    I am a past client of this provider

    My aunt was brought to my home. First they wanted to bring with the equipment being delivered. Then when she arrived, she arrived without any supplies to change her. COMPLETELY unacceptable. She had oral medication without being able to swallow which was rubbed inside of cheek. I would not use this hospice again.

    user21

    2

    July 9, 2021

    I am a past client of this provider

    My family and I regret to choose this hospice. Not compassionate with my mom’s pain. They offer the same plan for every pt. Oral medication even though my mom was unable to swallow anything Unable to talk to a doctor but nurses even though we requested to talk to one to ask for a different pain med delivery method and she “ did not qualify because she was not having enough Morphine” Only saw social worker once in 1 week . She promised to have us talk to a counselor for bereavement within a week and we were never called. We had to call to request the services

    Jennifer

    2

    February 1, 2021

    I am a past client of this provider

    We went with Saint Agnes Home Health for our aunt. It was not very good. They were contacting the lady my aunt lived with rather than myself who is the POA. They were giving her updates and asking her for permission for things to be done, which she has no right to do. I spoke directly to the director of the agency on one occasion and expressed my concern, and he told me that going forward, there would be a message that would pop up on the computer screen and when someone went out there, that they needed to give me an update, but no one ever called me. They had done PT and OT. They were just trying to help my aunt out with her daily living activities because she was pretty weak after being discharged. However, I cancelled them because they weren't giving me anything that I asked.

    lulu8

    4

    August 5, 2013

    I am a past client of this provider

    The people were very nice, but not there often enough. My mother- primary caretaker- never understood the premise of hospice. We used this hospice in late 2012 and early 2013. I did not get to talk with counselors.

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    Medicare

    • Overall

      4.0

    Medicare Provider Number: 057135
      Ownership Type: Non - Profit Religious
      Rating Date: 9/1/2023
      Timeliness of providing service: 83.4%
      Taught patient or caregivers about their drugs: 90.0%
      Checked patient's risk of falling: 98.6%
      Checked patient for depression: 95.8%
      Checked for flu vaccination: 83.5%
      Checked for pneumonia shot: 89.4%
      Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care: 99.6%
      How often patients had less pain moving around: 83.6%
      How often home health patients had to be admitted to the hospital: 14.9%
      How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted: 11.3%
      How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital: Worse Than Expected
      How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital: Worse Than Expected
      Walking or moving around: 79.2%
      Getting in and out of bed: 81.4%
      Bathing: 86.0%
      Breathing: 85.8%
      Wounds/healing after an operation: 93.0%
      Medication compliance: 69.9%

    About Saint Agnes Home Health and Hospice in Fresno, California

    Saint Agnes Home Health and Hospice is a Senior Care provider in Fresno, California that offers residents Hospice and Home Health Agencies services. Contact Saint Agnes Home Health and Hospice for more details on services and rates.

    Map of Saint Agnes Home Health and Hospice

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