Reviews of VITAS Healthcare | Fort Lauderdale, Florida
TLH February 08, 2017
I am a current client of this provider
If there were 10 stars they would get them!!! Vitas has the most understanding, reliable, outgoing, kind, and above and beyond staff we have ever experienced. The care that was given to our sister whose days were limited was amazing and incredible. Hands down they all deserve such great recognition for the service that they give out. Thank-you ladies.... wish the world were all like you! ; )
Greetings TLH, thank you for taking the time to share your experience. We shared your kind words with our management team who was pleased to read your feedback. Wishing you and your family all the best, Avni Parekh.
Praise God! October 24, 2016
I am a past client of this provider
Vitas was incredibly helpful to our dear mom during a very difficult and stressful time for both her and us. They. The nurses were especially kind and loving. and treated her with great care and respect. Their care allowed her to stay in her assisted living facility until she passed away which is where she was most comfortable and content. The staff was truly a blessing to our family.
Hello, we greatly appreciate your feedback regarding your experience. We have shared your feedback with the management team who will enjoy hearing from you. Take care.
Kinderk7 July 08, 2014
I am a past client of this provider
Our experience with Vitas Hospice care was aweful. As my mom was diagnosed with Pancreatic Cancer with her rapid decline at home, Vitas was not at all supportive emotionally for our family. As for what our mom needed, we communicated quite often regarding the constant changes that mom was experiencing. Our concerns were always played down. After evaluating her on several occasions, all they did was prescribe more and more medication. Eventually, she was drowning in her meds. They wouldn't IV her meds and we continuously relayed our concerns. When her breathing patterns changed, she was again reevaluated and finally was recommended that she have 24 hr care. Well, 5 hours later as she took her last breath, the nurse knocked at the door. We have had other Hospice experiences outside of Vitas within my family on Long Island and it was in no way like this. It's troubling and sad that our mom had to pass in distress and without the proper medical supervision. It's not the way it's supposed to be. I wish I could rate this with zero stars.
My name is Susan Acocella and I am the General Manager of VITAS Innovative Hospice Care of Broward. As the nation’s leading hospice provider since 1978, VITAS takes your comments very seriously. I would greatly appreciate the opportunity to speak with you, listen to your concerns, and look into your comments. Can you please let me know how to best reach you? Alternatively, please contact me at Susan.Acocella@vitas.com. VITAS is proud of its high patient and family satisfaction scores and our high-quality services, which have been the basis of our growth through referrals from physicians, health-care providers and the patients and families we serve. Please give me the opportunity to speak with you. I look forward to hearing from you soon. Susan.
lavenderfred September 24, 2012
My beautiful mom spent her final days here. She was treated with extreme kindness and received superb care. I have the highest regard for the staff who showed patience and respect even during trying times. Very special people work here including the chaplin and the rabbi. My thanks to all, especially Inez.
Leslie Uncapher October 19, 2008
My loved one stayed here
From VITAS Healthcare
We participate, sponsor and are very involved in many community activities. We have a very large donation program, supplies and funds, to Hospices in Africa and Jamaica. We also have a center for donation of used eye glasses to the Lion's Eye Bank.
- Pet and Music therapy
- Special veterans programs
- Massage therapy
- Manicure and pedicure therapy
- Story telling
- Memory bears
- Hair dressing
- Special teen support group for parental loss
- Spousal support groups
- Parental loss for adults
- Young widows bereavement group
- Bereavement group for Haiti
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