My brother was under Caris' care for less than a month before he died. He was a cancer patient, but what killed him was pneumonia. We reported a fever over the wkend. We were told to give him tylenol with a promise that the nurse would see him first thing that Monday. At 4pm still no nurse. I called and was given a bunch of apologies with a promise she'd be there within the hour. She showed up around 5ish, "checked" his vitals, "listened" to his lungs and said everything was fine. As a precaution, an antibiotic was called in. When we went to pick it up at the pharmacy, we were told that it'd been written wrong and would require correction. That was finally done on Tuesday morning. My brother went into septic shock that evening and died the following day. My 72 year old mother had to endure her son screaming for help because he couldn't breathe. Several attempts to reach the emergency nurse at Caris went unanswered. When contact was finally made, she showed up 3 hours after his 1st attack. Having spoken to the nurse in question since his death, she's admitted to me that both her and the doctor "thought" that a blood infection he'd suffered in the past had come back. My brother was never seen by Caris' doctor. Presumption on their part ended my brother's life. I've spoken to the agency's director who promised to follow-up on my complaints. That was 2 months ago. I've never heard from her again. Not a company I would recommend!